Posted by Blanca
Don't bother doing a Curbside pickup order at the Academy in Edinburg Tx on Trenton. Manager Brooke and employee JR can careless if they have 5 vehicles checking in, calling or waiting outside in their vehicles for someone to assist them. The store has no door greeter and no employee at the customer service counter. Myself and 5 other customers stood by the customer service counter waiting for someone to acknowledge us. To the general manager Rolando Flores maybe it is time you step up the customer service at your store. You have plenty of upset customers to give you a reason to be at the store at 6pm. This store is out of control. Each and every one of us called the store in hopes to have someone answer the phone. We tried every department and had no luck!