Air Canada Corporate Office

Air Canada corporate office headquarters location, phone number, address and feedback

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Corporate Office Address:
Air Canada
Air Canada Centre
7373 Côte-Vertu Blvd. West
Saint-Laurent, Québec H4S 1Z3
Canada
Phone: 888-247-2262
Fax: 866-584-0380

Air Canada Corporate Office Comments

Posted by Anonymous


The following is an incident that Air Canada management should be aware of.



Air Canada/ Jazz #8915 (E75L) flight on 21-Aug-2022 from Toronto Pearson Int'l (YYZ) to

Chicago O'Hare Intl (ORD) has been cancelled



My grandson arrived from Israel (AC 081) after a 11+ hour flight. His connecting

flight to Chicago was delayed and then cancelled I presume because of the weather.



Around 11:30PM while waiting to board, the GATE STAFF GOT UP AND LEFT without saying a word to the passengers. A few minutes later the passengers received an email stating that the flight was cancelled. The passengers were LITERALLY STRANDED without knowing what was going on and with nobody to speak to.



It seems the gate staff didn't want to deal with the passengers so they just left. This is

IRRESPONSIBLE AND UNACCEPTABLE BEHAVIOR by Air Canada staff.



Air Canada/ Jazz #8915 (E75L) flight on 21-Aug-2022from Toronto Pearson Int'l (YYZ) to

Chicago O'Hare Intl (ORD) has been cancelled

Posted by Ammu


How we could trust an airline.. If they are showing unresponsive atitude after the incident also....we could learn a lesion from this... Hoping the airline will do something in this case

Posted by chandrasekharanchans


Ref. No.ABDA-YVU576

Mathrubhumi TV News

Painter to sue international carriers

Painter Chandrasekhar lost 65 paintings due to the negligence of international carriers Air Canada and Ethihad Airways. 'Chans' to friends, he was returning to India after a 48-day trip to Canada, after successfully exhibiting his select artistic output of 4 decades. The canvases securely packed in a hard shell box, laptop, tablet, camera and $ 7,200, proceeds of painting sales, carried initially as hand luggage but changed to baggage at Toronto, were all missing on landing here. Worse was the of the 2 carriers, which kept on passing the buck to each other. They wanted him to settle for a compensation of $1,200, while he claims $46,913. He plans to approach the Consumer court.

Posted by Anonymous


we were booked onAC#173 Toronto to Calgary on Dec 22nd, 2013 - because of the major ice storm, takeoff was delayed by 2 and 1/2 hours - by the time the food and beverage service began, people were ravenous - my wife and I were at the back of the plane and when the flight attendants arrived, there was no food available - like everyone else our breakfast was a long way down - all 3 Flight attendants gave up their lunch so that we could eat - I want to thank them for their kindness and unselfishness - please convey our thanks to all 3 of them - Happy New Year Marj and Reg Morden

Posted by Paddy


You are better walking to your destination....what an unprofessional company....do not be shocked when this company goes under,I say by may of 2014.I have been tring since 8/13/13 to talk to someone,anyone in regards to the worst flight of my life,what a nightmare of an organization.next time you are at a
The airport check out Air Canada counter.....great customer service,see how many people are yelling,what a poor service airline.

Posted by B. LEIGH jACKSON


On July 21, 2013 Flight Ac8623 Removed Dozens Of Bags In Toronto Without Notifying Anyone On The Flight. The Bags Did Not Make It To Atlanta. We Left 10:00pm 3 Hours After The Flight Had Landed And Two Other Ac Flights Had Arrived From Toronto Still No Bags.
Air Canada Would Not Send Down A Representive To Handle This For Over 2.5 Hours After The Plane Landed.
Air Canada Flight Attendents On Flight Ac8623 Made False Statements About The Bags. One Said " Its People Or Bags And It Is Not My Responsiblity To Look Into It". She Was Rude And Arrogant!
Certainly There Is A Proceedure To Follow. To Inform The People Who Fly With You. Who Pay Your Salaries. I Can Not Beleive You Remove Bags Dont Inform Those Of Your Actions And Make No Attempt At The Receiving End Of Your Flights To Work With Your Customer. We Have Pictures Of Your Taking Bags Off The Flight. I Could See Mine From The Window. I Met With Several Others Who Had Picures As Well.
I Understand The Need For Safety But Neglect Of Customer Service Is Not Acceptable.

Posted by Anonymous


Dear Ms. Sturge



As per my last email, I have been in contact with my lawyer as well as my local member of parliament. They have informed me that I am well within my rights to construct a blog detailing your handling of my situation as well as contact the print media. Also, because I have received emails from you stating your company's intentions, they are my property and I may do as I wish with them. My MP finds it incredibly distressing to realize that, according to you, I must waste my time and energy finding and submitting receipts to you for a situation that you know is true and real. In the event that I do this to your standards, I may or may not receive a $100.00 allowance from your company. That does not even begin to cover my expenses. While we all agree that Friday was not within your control, Saturday was. On top of that, when I called Air Canada, I was told that the only way I could change the flight that your people mandated was best for me, was to turn in my existing ticket and pay a penalty to you to reschedule. Seriously, not very user friendly. While I had the resources to do that, I am sure many people didn't and I was trying to be courteous to them only to be told you were going to penalize me financially for a situation you created.



So, just so we are all on the same page, a copy of all my emails to and from you are going to be submitted to all the daily newspapers in the Southern Ontario area to start. I have actually scheduled a spot on my local television station to be interviewed on Friday. Both you and the company you represent should be ashamed of yourselves for the way you are handling this situation.



Obviously, you are no longer answering my emails, so unles I hear from you today at some point, I will go ahead as scheduled and assume that the company you represent has no intentions of any further action to resolve this.



Sincerely

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