Posted by Anonymous
Stop paying top dollars for TV commercials and put that money back to reducing rates for your customers..
Allstate Corporate Office
Allstate corporate office headquarters location, phone number, address and feedback
Please find details for the Allstate corporate office below. We do our best to keep this information current, but if you are aware of any updates to the Allstate corporate office headquarters information we have, please feel free to submit an update.
Corporate Office Address:
The Allstate Corporation
2775 Sanders Road
Northbrook, IL 60062
United States
Phone: 847-402-5000
Fax: 866-532-3029
The Allstate Corporation
2775 Sanders Road
Northbrook, IL 60062
United States
Phone: 847-402-5000
Fax: 866-532-3029
Allstate Corporate Office Comments
18
Mar
18
Jul
Posted by Fed Up
The absolute worst insurance company! In California, they had a class action lawsuit filed against them after the Northridge earthquake in 1994. They under valued homes, repairs, replacement items. My house had over $75,000in damage to it. Allstate had to pay me an additional $20,000 from the lawsuit. I had them here in Georgia. My homeowner's policy was canceled without my knowledge. The computers show letters of notification were sent to my house, but I never received them. Nor did I receive a refund check Allstate stated they had sent to me. They show no proof of service to my residence for cancelation or refund.
The insurance commissioner in California has investiaged and prosecuted Allstate several times. The Georgia insurance commissioner needs to also investigate Allstate for fraud.
10
Mar
Posted by Anonymous
Recently filed a claim for auto damage and procured a rental car. My 30 day rental runs out on March 11. Due to supply chain issues my car will not be ready until March 18. I requested a week extension which amounts to approximately $150. I was refused. Please keep in mind that we have been Allstate customers for 38 years. In that time period we have had full coverage on several boats, at least 12+ vehicles and our home. According to my calculations, we have paid approximately $250,000 in premiums and yet Allstate will not spring for $150. I currently have that much money in my wallet but it has become the principle of the thing. My auto policy is up for renewal on April 1 but I can assure you that it will not be with Allstate. Home owner's insurance is up for renewal October 28 and again I can assure you that it will not be with Allstate. I have been frustrated and dismayed with Allstate's customer service and will take my business elsewhere. I am currently paying $8000 a year in auto insurance and $1500 a year in home owners insurance. I feel sure that other companies will be delighted to offer me the coverage that I need.
22
Apr
Posted by Upset
I have been with Allstate since 2005. My daughter had an accident not her fault and the others insurance is willing to pay repair her auto but Carlos the claims adjuster wants to total the car for parts. They have had the car at shop for over a month. The repair shop took the cars back bumper off per the adjuster gave my daughter a rental car for two weeks now calls and said he is now releasing the car. The value of the car is low value Kelly Blue Book is 4100 but he is offing 2000 or 1000 if we want the car back and won't allow the other party to fix it. The agent K J and the adjuster first act like they where busy working from and had spoke to the other party's insurance but all of sudden they want send a check and car is gone. I one knows what happened. We are on shut down and my daughter is not working what can you but with $1000 We ask Carlos wouldn't he want us to continue paying the insurance for the car he said oh well this what is and that's what he plans to do. No Customer Service.
22
Jun
Posted by Barbie
I changed from Travelers to Allstate in August of 2014 because they gave me a good quote on my rental property. The residential policy was close to what Travelers had charged, but when it came time for my auto renewal, it was 50% higher than was Travelers. I paid it the first year grumbling when I did, but by the second year it had doubled. I had no tickets or claims for either the houses or the auto for many many years. So I started looking for other companies. Everyone was much cheaper on my auto and my rental property, but they were 4 times higher on my residence, which hasn't had a claim in 8 years. I have a perfect credit rating. Other carriers were giving me costs on my residence up to $5400, while Allstate is charging $1300. So I can never leave Allstate. I am a captive customer because they have done something to my information to cause my residence rates to be out of the question if I try to go elsewhere. But my auto policy with them is out of sight. They have confused me with someone else and refuse to acknowledge it. The description of my house is wrong, saying I have a slab foundation, when it is pier and beam, and that the lot is level, when it is uphill. I think they are deliberately refusing to describe the property correctly so if there should ever be a claim, they can say it was written incorrectly, when I tell them it is incorrect and the refuse to change it. This company is a scam and should be prosecuted for fraud.
09
Feb
Posted by craig
I have a home and auto policy with allstate. Both my auto and home policy is paid in full. I was contacted by my agent who told me I owe premium because they got my zip code wrong which is a lie. they have sent me all my bills to my home address with the correct zip code. remember I have both auto and home policy which has the same address. I asked why as I gave the correct address and zip code, she tells me they have the home address as just where the car is garaged and not as my residence. i'm about to refer this case to my attorney. again my policy is paid in full and they want more money from me stating I gave them the wrong zip code. This is non-sense as ive had crazy issues with customer service and me being iver charged
15
Oct
11
Oct
Posted by Trade Antique
Dear Mr. Thomas J. Wilson II & Mr. Matthew E. Winter,
I am very sorry to bother you like this. I know your time is very valuable. But, you can see from this case and know how other people may feel about your company when they contact All State about the same situations.
I am writing to you in regards to my claim number: 0300172426
This case is just a tiny little case (under $1000). But, you can see how your company employees handling this tiny case.
I know each case is different no matter how big or small. But, it is a protential oppertunity to grap a market share from your competitors and become the #1 insurance company in the world.
Thank you so much for your precious time.
Sincerely,
Chien Lai
10/11/2013
07
Oct
Posted by Anonymous
I have a very good driver record when I join allstate had no local agent I called asked for one I selected near my home it was done.I got anther used vehicle I called to added to my policy this agent he did signed to his location without my permission and pull my first vehicle from the agent I selected ,I went to the agent I selected I filled a form for agent change asked to be back to them been over a month no action happened.I been calling allstate asking for a gent change been told someone from the corporate will call you within two business days now it's week no call or action happened.I will take my business to anther auto-insurance company,who knows how to take better care of customer care(iwil not renew my policy or join allstate for ever).this happened in state of Virginia.your and now you greedy agent AT springfiled VA you are the looser for ever
30
Jul
Posted by N/A
I am NOT an Allstate customer and NOW I don't want to become one because your telemarketers don't want to acknowledge that my number is on the NATIONAL DO NOT CALL LIST. I have spoken to a supervisor about this an insists that all state is not calling me when I simply called the number back that was on my caller ID and ALL STATE was the name given when I called back. He insists on arguing with me about the matter. I'm going to put it very simply (I'm a simple kind of guy) If the calls persist,(Next call I get) you can get hold of your legal dept as I will have you served to be in court for harassment and any other legal charges that may apply since my number is listed with the NATIONAL DO NOT CALL REGISTRY!!
14
May
Posted by mari
Termination notice was made to my Allstate agent of which now after two-months claims not to had received any notification. Currently, Allstate is charging for past due balance despite my notification. This company has been negligent in dealing with notifications, providing insurance cards and/or good customer service.
17
Jul
Posted by Shelly
4 car accident. We were car 2. Car 1 and 2 told the Allstate investigator that car 2 stopped behind car 1 and car 3 rammed/rear ended car 2 which pushed car 2 into car 1. Car 3 told Allstate that car 2 hit car 1 first and made car 3 hit car 2. After 6 weeks Allstate decided to compensate car 2 with $500. Car 2 damages was over $4700.00. We are taking car 3 and 4 to small claims to pay damages. They lied to investigator, Allstate said there was police report, there is no police report. I have contacted them. Car 2 has the most damages, we believe that Allstate did not want to pay what is owed to us. We are very well known in the community and have family and friends who will cancel with Allstate after watching our financial stress and pain. We are not in good hands. We are sharing our story with politicians, musicians, actors and owners of large company. All we ask is that you paid for damage your driver did to us. Now you will lose out on large amounts of clients. You did not know who you were messing with.
05
Jul
Posted by madeline
To Whom it May Concern:
I am a widow age 83. I have been an allstste customer for over 60 years,if you look at my acct you will see I was in good standing. I recently received a letter from your co ststing that I am no longer covered because i do not have allstste car insurance, can this be done I am checking further to see if this is allowed, i cannot afford to start with another co. My husband deceased 1975 which i then dropped the car insurance as i did not drive but continued with home owners policy. Hopefully you can assist me in this matter
Sincerely,
Mrs. Madeline Gerrity 89ZabriskieStreet Jersey City,N.J. 07307
