Bank of the West Corporate Office

Bank of the West corporate office headquarters location, phone number, address and feedback

Please find details for the Bank of the West corporate office below. We do our best to keep this information current, but if you are aware of any updates to the Bank of the West corporate office headquarters information we have, please feel free to submit an update.


Corporate Office Address:
Bank of the West
BNP Paribas
180 Montgomery Street
San Francisco, CA 94104
United States
Phone: 415-765-4800
Fax: 925-943-1224

Bank of the West Corporate Office Comments

Posted by Maleficent


You are the worst run bank I ve ever dealt with. Over the phone service is incompetent. You push customers off onto online interaction. Hold times always exceed one hour in order to address my requests and never resolve issues. Rudeness and stupidity prevzil. Closed my checking, stuck with credot card. Have now been on this current call one and one half hours. CLEAN UP YOUR ACT or quit!

Posted by Upset former customer


I have closed my account after many years after the new management, Trivia, Amelia, came aboard at the University Hills branch. I have never experienced horrible Customer Service from management at a branch in my life. Many instances I have experienced both of them being short and rude with me. I will never ever bank with Bank Of The West again. And I know of others who have close their accounts as well At that branch

Posted by Lisa


Fraud on my account. 800# for Bank verified who committed the fraud. I already have a police case against this person and I gave the officer a signed statement requesting the Bank provide him with information about the fraud. The 800# tells me I have to work with the branch. The branch manager Bernice in Visalia CA tells me she knows nothing. The Corporate Office won't return my calls.

Posted by Susan B. Anthony


Vallejo branch- $200. Missing from deposit.(2, $100. bundles of ones) manager upon request flat outright refused initial request for video review. Called Bank of the West Corporate security camera division and was transferred to Executive Department message machine & left a message requesting review of camera in merchant deposit room on October 5, 2020 approximately 2:12PM Customer is wearing a grey baseball cap and gray sleaveless T-Shirt at Bank of the West Vallejo California. initial deposit transaction was two sacks of quarters passed through secure portal inside merchant room.

Posted by Susan B. Anthony


Vallejo branch- $200. Missing from deposit.(2, $100. bundles of ones) manager upon request flat outright refused initial request for video review. Called Bank of the West Corporate security camera division and was transferred to Executive Department message machine & left a message requesting review of camera in merchant deposit room on October 5, 2020 approximately 2:40 Customer wearing a grey baseball cap at Bank of the West Vallejo initial deposit transaction was two sacks of quarters passed through secure portal inside merchant room.

Posted by irina4all


My Bank of the West personal checking-savings banking experience is the worse nightmare I ever had. They are not able to make international transfers as soon as you are in the foreign country. They also laid about their ability to make such transfers. I notify Culver City, CA branch in the months in advance about my several months trip in Europe. I also notified them about my possible relocation into EU. I asked about making international transfers from my US Bank of the West checking to will be my European Swedbank checking accounts. I asked about this transfer three times while I was in Culver City banking branch. All Culver City bankers insured me that I will not have any problem with transferring money while I am in Europe. But Culver City, CA branch manager simply locked my checking account along with my debit card when I asked her transferred the money in Europe. She told me I have to fly back to Culver City from Europe in order to do this transfer. The corporate office representative first told me that he is very surprised with inability Culver City manager handle the international transfer when I am out of US. He promised me to educate Culver City manager, and told me to wait for the emailed forms from Bank of the West. I wait for four days. But no one emailed me. The same corporate manager responded that I should contact Culver City branch only, not him, that only Culver City branch will decide how to help me. I called Culver City. The branch manager, Christina Fields, told me that she cannot help me with international transfer. She also told that she locked my debit card and checking account leaving me with no money in the foreign country. As soon as I filed the complain with Better Business Buro, my problems were taking care off. But I stay without money in the foreign country for almost a week. I got seek and cannot pay for the doctor. It was just I said, the worst nightmare banking experience in my life.

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