Burger King Corporate Office

Burger King corporate office headquarters location, phone number, address and feedback

Please find details for the Burger King corporate office below. We do our best to keep this information current, but if you are aware of any updates to the Burger King corporate office headquarters information we have, please feel free to submit an update.


Corporate Office Address:
Burger King
Burger King Holdings, Inc.
5505 Blue Lagoon Dr.
Miami, FL 33126
United States
Phone: 305-378-3000

Burger King Corporate Office Comments

Posted by Anonymous


Your store in salem missouri, I waited in line 15 minutes no one ever came to take my order so I went inside. Waited another 15 minutes never got my order taken. I used to go to Burger King 3 to 4 times a month now and the last six months I went five times and it's the same every time they need to hire help or shut it down. You can't go to lunch if you're working there it sucks. Have a good day.

Posted by Anonymous


HORRIBLE SERVICE ! Actually NO SERVICE ! I was DISRESPECTED , MISTREATED and NOT SERVED by an INCOMPETENT , DISRESPECTFUL, and IGNORANT MANAGER. (Gloria Salinas)
Since she treated me like this, she must treat every customer and employees like this.

The Restaurant is located at 1920 Shiloh Drive in Laredo, Texas around 12:45 pm today, Dec 22th, 2023. HORRIBLE MANAGER ! She should be immediately FIRED!

Posted by Daisie


HORRIBLE SERVICE ! Actually NO SERVICE ! I was DISRESPECTED , MISTREATED and NOT SERVED by an INCOMPETENT , DISRESPECTFUL, and IGNORANT MANAGER.
Since she treated me like this, she treats everyone like this.
I'm a Senior Citizen and have been buying my food at this Burger King for over 30 Years.
I had to leave and go to Mc Donald's' your competitor.
The Restaurant is located at 9 Mile & Harper Burger King around 3:00pm today, Dec7th, 2023. HORRIBLE EMPlOYEE/MANAGER ! She should be immediately FIRED !
Is Burger King so desperate that it is hiring incompetence now ? She would not give me her name and told me yo leave .

Posted by Anonymous


Tried locate Delaware Corp. Yesterday I was in drive thru Georgetown. There were 2 safety violations.Back door propped open, the window cover over light where employee was working light cover hanging off I asked for manager don't think she understood me. I told her better for.me to see than an OSHA person.I didn't even go inside!!!!!

Posted by Angry whopper


Bring back angry whopper

Posted by Consumer Linda


Good afternoon! I went to your store in five points West Birmingham Alabama, there was one person there. When I arrive the drive-through window was closed. The back cooking area was dark. The one guy was doing the money and the food I was so appalled at the service. The place was despicable. One lady and a man came out from the back, The man and the woman appear to have been taking a nap they weren't alert no smiles very unprofessional. I will advise all of my friends and others on my Facebook not to patronize this Burger King it needs to be closed down. Are you concerned Consumer

Posted by CMM


Why is your company dropping rumble and Russell Brand? I guess you want us to boycott you in mass.
We are sick of being silenced by corporate-mongers like you.

Posted by Rosie Ramos


I needed ur phone number cuz I have a complaint about the workers there went to go get Burger King burgers plus I used the app then I had two separate order the associate in the window drive through said had to paid for one Order then pay for the other one so I gave her cash 20.00 dollars to pay for one n in return she didn't give me my change so she gives me the total for the other order n I said u haven't given me my change so she goes n gets the manager I went through the whole thing again so she said pull around so I can research it there was 3 girls n the manager working waited for one hour plus saw the manger walking back n forth while the other girls do nothing just pasten back n forth it's no wonder why hardly anyone goes their plus u don't get a receipt so how do u all except for customers to show if something goes wrong cuz my understanding from manager n associates can't never fine the problem to go back cuz the computer there never work properly always something wrong with them the reason I no that is cuz I go about three time a week n it was the same associates plus same problem this happen on 9/18/23 that's one date

Posted by Anonymous


There are obvious management problems at both Burger King restaurants in Bristol CT.
Went to the Federal St. restaurant today. Tried the drive thru and waited 10:00 minutes with 6 cars in front of me who hadn't ordered. Decided to go inside and waited another 10:00 minutes and left. Four people were ahead of me there.
Drove to the Farmington Ave. Burger King drive thru and waited 8 minutes without moving and decided to go inside. Seven prr we poke were ahead of me and therefor waited another 10;00 minutes there. What is going on??!

Posted by Barbie


My husband I attempted to visit the Burger King in Fultondale Al and the employees would not answer the call or window. We looked inside and there were 2 employees in the store but would not take orders or work the drive thru. This happen around 2:44 on today which is Sunday, August 20. 3023.

Mrs Rice

Posted by Peachess79


I was at the Burger King in Monroe nc 2100 west Roosevelt Blvd on 7/27/2023 at 4:21:44pm and I ordered the coupon meal number 4865 my order number was 433. I ordered 2 jr whopper's & 2 medium fries with cheese no pickles on both. I got a medium fries and a chicken finger box didn't realize til I got home and went to give my mom her food and that was in the bag called back asked to speak to a manager the lady stated she was the manager so I explained what the problem was and that I would like to come back for my food but deserve a refund as well. She got an attitude said I was screaming at her and said I could bring the food back with my receipt for a refund but wouldn't give me my order! I feel that I was entitled to this because I was on E spent my last til Friday on our food I could have made it back there but wouldn't be able to make it to the gas station the next morning!

Posted by 5023520746


Why can't i speak someone about a refund. Sunday I place a order using the app. The was to a burger king 50 miles from where i live. I therefore was charged for food I did not receive. I cannot speak to actual person about getting my money back. The robot email are not help and neither is a $5 credit for a $16.51 order. I need to speak to someone about a refund. Date is Sunday July 23 order number 996 order time 9:00pm location 3930 Dixie Highway Louisville KY 40216 total $16.51. I don't live in Louisville I had place another order for the same night in my home town. Has it come down to Burger King stilling my money & refusing to give it back? I would like to speak to a person if possible.

Posted by KOUNTY BUMPKIN


Worst experience every I am a trucker and always find a burger King, since I retired the name BurgerKing has taken on a whole new name in Black River Falls Wi its new name is Drag Queen USA , there you will will find painted up half naked boys that look like women the food order is not correct and they are running around half naked with makeup bras and holy pants and there shirts off , talk about piss me off my mom who has cancer was totally upset , I am a past restaurant manager and a business man from the area and never again will I patronize DragQueen Black River Falls Wisconsin.You need to take this seriously because many people from the local area are already talking about such disgrace to the area. I personally feel that your update was a waste you need to find quality people and get them uniform and work ready and no jewelry and none of this nonsense of being non professional.

Posted by JH


It took me 45 minutes to get my order.The man in front of me it took him 40 minutes after he ordered.Then I got the wrong order. The Burger King is on Stadium Drive in Phenix City Alabama. I would suggest if these people don't want to work then Hire someone that does.There are many people that don't have jobs. I'm sure I'm Not the only person to complain about this store.

Posted by Anonymous


The Burger King on Erie/Ty 4 in Hamilton is losing business because the drive thru order taker apparently cannot compute to add to the order. After saying I was being rude, I said it's not my fault you couldn't understand to add to the order, I just drove off. 6-10-23 5 pm

Posted by Suzy


Conway BK 501 what is going on with this BK this past Saturday no manager showed up Today no cashier My Husband and I go there at least 4 days a week
Now this is a very busy area especially Myrtle Beach area
Please look into this

Posted by Anonymous


My husband and I both go to physical therapy, and on the way back we stop and get breakfast at Burger King. So much of the time they seem to get our order wrong. today once again they got our order wrong, and my husband went in to complain about it. Well, he explained to the lady behind the counter what he ordered and what he had gotten. Now he did this three times still she did not understand so she called the manager. Well, the manager to the front, which took forever, my husband told her what he got four times. She then looks at him and ask, What do you want me to do about it? my husband told her he would like to have his breakfast, but way he ordered it. Now all this time she has her hand on the bag of food. A few words were exchanged, but no faile language, He started to leave with the bag without being fixed. She grabbed the bag even tighter, the bag ripped, and our food went everywhere. Well, my husband left without some of his food. Only some because he has it put into two bags, and the other bag was in the car. As her was taking off the manger, I think ran to the door and yelled I got your breakfast and your money, around 20.00. This upset my husband so bad he through the other bag out the window. The manger yelled again and flipped him off. Now this is between 9 and 10 o'clock. This not the first time they gotten our wrong it's almost on a daily basis. I know of twice this week, because one time was with me, and the person fixing the food got it wrong twice, and I corrected her the second time, because I watched her fix them from the front counter. When I told the person behind the counter, she yelled back at the woman that she had gotten our order wrong again. The woman fixed the order, and the cashier all but threw it at me. I thanked her and left. Now my husband is not like that, so I know some works were exchanged. Now my husband and I both speak English, and I try to understand what others are saying to me. Whether it be English or not. My husband just looks at me and tell him what they have said, but I wasn't with him today, and I have no idea if the woman spoke English or not. So not the point this shouldn't be happing as much as it is, and it's not with just breakfast I have had my hamburgers wrong, and everything. Once I got 2 fish sandwiches so dry, I broke them apart and took a picture of them and sent it to you guys. You emailed me a number of times about a coupon I was supposed to get, but never received, to this day.
Something needs to be done, or I'm afraid someone is going to get hurt over it. You know how some people are.
I guess this is all I have to say or will say except it sure would be nice if we could go back to the good old days.

Suggested solution:
Not sure the problem with the store is fine it is the people running the store

Posted by Timothy


Why is there not a burger King in burn hill/ballston lake Area. A lot of people travel that area.

Posted by Bb


My mom said when she was 10 burger king use to have burger king kids club and everyone who was in the club had different toys of them like kidvid and his friends im wondering could they bring it back please !! For atleast a year

Posted by Dawnmmm


I am a vegetarian and now you took off veggie burger we can't eat there anymore I loved the veggie burger please put this back on menu I'm not the only vegetarian out there you have took off a need to our community please bring veggie burger back I ate it a few times a week

Posted by Neese


My husband Ordered 2 Whopper and 1 large order of fries. The bill was...$20.00! This was at a newer store #27044 in Chino Valley, Az.The Whopers were $7.00 each, and the Fries were 3.99. With tax = $20.00!! This is outrageous and price gouging. Shame, shame on Burger King! AND it is a mostly Senior area whose residents are on fixed income. FOR SHAME, BK!

Posted by Anonymous


Went to Burger King in July 15, 2022 on grand river store # 4441 my order # is 740 found a fly in my burger. Called up there to speak to the manager and all she said we don't have flies in here no customer service skills or anything, didn't apologize or offer to fix the food I'm posting it on Facebook and telling everyone to repost til something is done

Posted by Montie


Placed an order of a burger with cheese and bacon no bun. When I looked at my patty it looked like a sloppy mess no bacon. I asked for value fries literally was value fries had about 5 to 7 fries. Walked in to store asked to speak to manager and they stated they had nobody in charge of store. Chargers to phones where hooked up phone across prep tables.

Posted by Lil


My closest Burger King restaurant is in West Point NY (US MILITARY ACADEMY STORE # 13120). I can never find Unsweetned iced tea which is sold in other burger kings. It should always be available! Also you do not sell chicken that is grilled and soft. I am diabetic and love burger king but it is getting impossible for me to eat well at this location. I eat the garden salad and OCS sandwich which is easy to chew and very tasty but not grilled chicken. The garden salad should be just a little bit better! And sell salad dressing with very little or no sugar please. I am 65 years old.

Posted by Ashley


We got a burger king in Nashville NC and everytime we go there the ice cream machine is down. They have been here for about 2 years and we have set been able to order a milkshake.. there is no way the machine has been down since they open.

Posted by Rudy


Drive through at 1135 north yarbrough in El Paso Texas,purchased a Texas whopper and a whopper Texas had 1 pattie and suggested bread and I was charged $ 17.oo for I this ! I called manager and said I ordered what I recieved and asked me for order number them she realized what it was and began excuses that the had mistake then that her employee made mistake what she charged me,all that for a incorrect order and soggy burger. WOW how sad !!!!!!.

Posted by Alexa


I'm disappointed that I was looking forward to order at the Burger King closest to my house at 5068 Old National in College Park, GA. So, I could go home with warm food. I saw online it was open until 11p but I pulled up to a well-lit sign saying they are open until Midnight around 957p. I roll up to the drive thru line for them to inform me they are only taking online orders. I figured ok. I Will order online and not have to get out. So, to be sure I asked if they were still accepting orders no one responded so I pulled up to the spot next to where people received food to find out I couldn't turn in an order in through the app. If I had a better clarification...I would not have wasted so much time there. I think the false advertising is unfortunate and definitely encouraging disgust after a long day at work. That should be worked on unless you plan on losing additional customers...

Posted by Indiana angry


If you're wanting ice cream I suggest going to McDonald's Wendy's or any other fast foods do not try to get ice cream at Burger King they haven't quite got the concept of Alice to be served

Posted by Minipjs


Food was great.
And I left something and several hours later I call and Jade Warren had found it and I talk with her she put it up and Chad Bolen took care of me when I return after a five hour trip back. This is the most honest employees you have to be honest for your customers
Thank you so much
At your Ellijay, ga Burger King
The Neeley's

Posted by A honest citizen


Unbelievable!!!!!
I contacted the Manager (Marion) at 300 S . Maryland Ave, Wilmington, Delaware, 19804 , 1-302-995-1070 about an employee of her named Orlando Mejias who has been stealing money out of Burger Kings cash register at that store for years. Mejias is a known drug addict and held up the Boost Mobile Store with violence in Newport, Delaware. It is public record that this crime occurred.
Though the Manager was extremely rude to me, threatened to call the police on me! Hung up on me! She did not want to hear or care that an employee is stealing money out of the cash register constantly. What kind of world or we living in when people who commit violent crimes , steal and lie about everything than outstanding citizens.
Manager Marion should be relieved of her duties if she can not care or be professional.

Posted by Anonymous


I'm pissed. I went through the drive-through once already. My order was wrong the dining room is not open so I'm having to go through the drive-through line again. I finally get up to the payment window and he tells me I need to pull up to get my missing order and now I'm behind another vehicle. So by the time I get home my food that I've already gotten is going to be cold

Posted by Anonymous


You should make a spicy breakfast sandwich by adding chorizo to sausage patties and say warm your way into your day with the Burger King spicy breakfast sandwich

Posted by Anonymous


Went through drive thru since I was not dressed to get out since I live near.
Had a coupon. I let cashier (Toshianna)know which coupon and she asked number.
I arrived at window and she stated she did not have that coupon in system ?
I then offered to pay without coupon.
Cashier asked me to pull up , which I did.
I waited 10 minutes and still no food.
Then as another customer pulled around me she stopped and said the cashier wants you to come in and get your food.
And again I was not dressed to get out.
I went in and cashier stated " Sorry , I'm very busy" .
I then got to my car and my order which I paid for a meal was not a meal only being 2 croissants.
So, not only was I embarrassed to go in not properly dressed , I didn't even get my " not good coupon back"
And, paid full price for meal I did not get!!!.
This is my second complaint in the last year and will be my last I assure you.

Posted by Rude Manager


I rushed up to this location in Forest Park Georgia trying to get some breakfast. I pulled up at 10:28 in the menu was already switched I got to the intercom at 10:29 and ask her what time do they stop serving she said 10:30 and thats it 1029 right now..I said ok i want the crissant meal.she said they are serving lunch. I remibded her its nit 1030 yet ant you guys flipped it early ..I really really wanted breakfast. She began to lie to me and said they had no more then she started to describe some things they did still have left over before the manager(Linda with long braids swinging everywhere), jumped in and asked me what was it that I wanted. They agreed to make my breakfast items but the manager was so rude from that point on. I acknowledged her and said thank you at least on three occasions and she ignored me by slamming the window closed and telling me to hold and telling the other workers that they did nothing wrong. Switching no window menu and not one to take my order Before Time actually is wrong but whatever..upon receiving my order I receive no receipt, which I think it's a trick for them to go and do a bogus survey. My main issue with this location is how rude the manager Linda was after she's agreed to do right by the customer if she didn't want to do it she shouldn't have and once she decided to take care of it she should have done it without making it so personal and getting in her feelings about it with the customer. It wasn't personal at all for me. it's just business and she should know how to remain professional at all times.

Posted by Anonymous


The new Burger King in heath Ohio got home order was not all the way there my sons kids meal had five fries in it is there any adults with them kids there very disappointed won't be back

Posted by Anonymous


Burger King in Gautier need new cooks or a manger that is supervising there crew members I will never go back there this is the second time I have been there and the hamburger is cold like it's been in the refrigerator horrible horrible

Posted by Franklin


Your Burger King and gautier Mississippi took 20 minutes to make a sandwich after they made it wrong

Posted by Ashley


How in the world does a "BURGER" King run out of hamBURGERS?? The Burger King in Dallas GA has no burgers at 3pm on a Sunday. I'm just wondering how that happens.

Posted by Contact me


Hello i start October 6 2020 I wasn't able to report that one due to not receiving a receipt.. speaker addressed "welcome to bk please hold", "go ahead an order" like they were waiting on me whopper jr just sandwich free kids meal cheeseburger No mustard No pickles powerade gentleman doesn't have a clue, run back and forth up front, he speaks so quietly (let me state I order this often from other bk knowing the total for this order and free meal is $2.56) they ask wat I ordered I told them once again. They hand me the kids meal first and said they were waiting for a whopper jr. half filled fries (all the time) the 1st cheeseburger mustard 2nd cheeseburger had pickles. sent back cheese off Back forth burger no bag 5x" 3rd cheese no ketchup. I just handed it 2yr old son, it was cold. Probably minute after going through ordeal given him his meal i got whopper jr. try again tomorrow. Someone please contact me through corporate so I can explain the rest I have exceeded the limit

Posted by Anonymous


sept 20 2020 South broadway, Rochester MN (1210 in afternoon)
Rude kitchen manger when asked at window to read back order. Then when told she was rude, she laughed. Was not wearing mask or gloves when handling food or talking with customers. Stated they were busy so couldn't give me her name or corporate business number. No one was in lobby only drive thru open. WOW customers service?????

Posted by DMO


Waited a long time to order. Got to window got my food with part of order missing...manager was very rude told me she forgot to ring up my number 4 but gave me the drink that goes with it after she read my order back twice when I ordered. Told me I would have to go back around and get back in line and order again. I told her I wasn't doing that just fix the order. She said no go around I said no that doesn't make since...told me she was going to call police if I didn't move...terrible customer service could of fixed order and told me to pull up..don't understand how she is a manager just said forget not worth altercation with police

Posted by Just why?


Location : 18511 Marsh Ln, Dallas, TX 75287
Complaints : I'm a vegan and I went into this location after ordering a whopper through the Burger King app since there was a promotion going on . . When I got there I asked the manager if it was possible if she could substitute the beef patty for an "impossible meat "patty , she said yes and she assured me that that's what I'm going to get. ( without my knowledge) I ate the first whopper which was the regular beef Whopper , I started to compare it with the previous impossible burgers that I previously had because it looked and tasted different As I've never ate regular meat for a long time . And that's when I knew I was fooled by Burger King employees. I found out that I was fooled into believing the manager actually substituted the regular whopper for a impossible meat patty but Instead, the manager just wrapped the regular wrapper in the green and white wrapper that is used for the impossible whoppers to make me believe that they actually remade my order. They have done this to me twice now and my stomach has been hurting since the first time I've bought it and I honestly didn't know where the pain was coming from. And the messed up part is that I cant even go to the hospital due to Covid 19. I've been a vegan for some years now and I was happy to know Burger King was finally catering to plant base eaters because BK is a comfort food and I want to feel the comfort also. . I'm honestly disgusted and disappointed in the action of these employees as they are not representing BK in the best light . If you guys didn't want me to have the impossible whopper , y'all should have said it and I would have asked for a refund or something. Why feed me something I couldn't eat due to my dietary restrictions? Because you didn't want to go back and actually make a patty ? I'm honestly in pain as I type this. This is honestly unacceptable Burger King . This manager doesn't even care about customer satisfaction. She lacks morals and human decency. Why shove down something down my throat just because you're lazy? This happened on a Tuesday at 2 pm on June 30th at the above mention location. Something needs to be done about this . Why deceive me ? Why put me in unnecessary pain ?

Posted by Anonymous


I'm a mother of a child with learning disability's, every time the drawer is short they tell him he has to pay the money back , my child says he and others are in the same drawer so why does the manager take my child to cash check and take money from him , and reminds my child if he don't pay he gets fired , Burger King should be very sorry for taking advantage of people with disability's and no cameras to show theft ! Really!!

Posted by Anonymous


Just went to the NEW burger king in Gainesville texas. Guy at the payment window did not have cheese on our order rather then call someone to help he told me to just go home and put cheese on them. Drove away and will never go back how absurd to suggest a customer do that really need to better train your staff

Posted by Anonymous


HELP

As a professional in the food service industry over the pass 2 decades, an immediate investigation is warranted at the Fort Irwin Burger King #15559 for Food and Safety code violations.
Food and Safety violation for using over the counter pesticides to kill pest inside the restaurant with numerous cans of the (HOT SHOTS ®) Bug killer. Unauthorized for the use in the commercial food industry; which contains the active ingredients (Permethrin; d trans Allethrin) said to: have tangible neurotoxic effects on mammals and birds, including human beings.
But not limited to failure of Management to maintain proper working food handling (PHU) units and air conditioning through out the entire facility.
In my observance: attention to this matter should be seriously addressed.
To the best of my knowledge, Burger King employ a professional license pest control company; specializing in the control of pest in it's restaurant locations, as a result employee's in the preparation of it's food are not at risk of a accidental insecticide poisoning to it's public (a "neurotoxin").
In the alternative (Management retraining) would provide a safer and better work environment; therefore maintaining the high standards associated with Burger King overall satisfaction.
Respectfully submitted

Thursday, June 23, 2016
whistleblower _ whistleblower,

Posted by MR


On Tuesday, Jan. 12th, I went to the Burger King drive-thru located at 3220 W. Columbus, Chicago. I pulled up to the speaker to place my order and was not acknowledged for several minutes, so I drove up to the window where an employee inside waved me away. I didn't know what he was trying to convey to me, so I waited until he finally walked up to the window and without opening it, he told me the restaurant was closed. There was no signage to let customers know the restaurant was closed.

According to Burger King's website, the location referenced above opens at 6:00 a.m. I've been to this particular location on several occasions between 7:15 a.m. and 7:30 a.m. and have never had an issue.

Posted by Dixie


I am not going to waste my time and day to explain the most recent incidents at Burger King over what happened at a time over the holidays which should be a festive and happy time.The one at the corner of Lake Arrowhead Rd. and Hwy 17 in Myrtle Beach SC is the worst of all I have been to . I have tried to call the district manger and left a message , but they do not call you back. I will continue to pursue this to the highest level. The manager here is young and not well trained to deal with the public let alone run a business.

Posted by TRAQNSPORT MANAGER


I Sent To Girls From My Office To Pick Up Lunch And When They Returned Less Than 1 Block Away And Within Moments I Noticed All The Food Was Cold. I Asked Her To Call The Store And Let Them Know And The Manager Became Rude And Disrespectful Because The Emplyee I Had Call Was A Young Worker That She Had Emplyed Before.. Well First Of All If That Is How You Speak To Your Employees Its No Wonder They Quit And Secondly It Should Not Mateer Whether She Used To Work There She Was A Customer And I Requested Her To Call As The Manager And After Overhearing Her Being Rude I Took The Phone And The Manger Was Sarcastic And Rude To Myself As Well. Customer Service Is What I Do And If I Spoke To Anyone Like She Did I Wouldnt Have Many Customers Or A Job For Long. Its Really Sad That They Are So Short On Good Help They Let Anyone Run A Restaurant .her Name Is Karen Simpson And She Needs To Be Terminted

Posted by pissedoffwife


My husband applied for a job at be in Newcastle delaware and the manager was inappropriate and rude when my husband asked for the general manager. The manager refused and hung up on my husband. Something has to be done

Posted by Upset Customer


Yesterday 4/11/15 at 6:01pm my husband, my son and I stopped at BK for dinner, This has been the first visit since our last incident. total meal cost $23.64 If you should choose to refund me or give me a credit for my meal that was wrong and the horrible customer service and experience, I want to be able to use it at another BK in Clermont.









We pulled in the drive thru and there were no cars in front of us. only 3 cars by the lobby. It was 6:03 when I started to record our experience once again, this is incident #3. Please view video attached. let me explain:









We pulled up waited 3 minutes, no one acknowledged us, ( no please wait I will be right with you, No one moment please) 15 minutes went by no one in front of us 1 car behind us we all are blowing the horns to get attention. Nothing. so Finally at 6:16 the guy came on and said can I take you order? ( no apology for the wait) Joe (husband said) we been here 16 minutes and no one answered us or acknowledged us. The guy then said I'm sorry my headset was off, he didn't know we were there. we gave our order. pulled up to window, My husband asked his name he said Raul and was asked if he was the manager he said yes. Joe explained that we always have trouble when we come here, Raul said that he was counting money, Raul showed no sign of understanding as you can see all he could do was just smirk and smile and slam the window shut to take the next order, no compassion for anything, We get our order Raul never apologized again and never showed any remorse, they screw up the order we asked for ketchup only and I got mustard and pickle and NO Ketchup. Joe got out went back to the window cause they messed it up which may have been on purpose cause we were upset about the customer service which there was none of. The girl said we will bring it to you, we said no we will wait here as im not going to wait somewhere else while everyone else is getting their orders, we waited long enough. cars were getting by and we moved to avoid getting hit. My husband told Raul that we were recording this experience and we were sending it to you, he said" all come on man Stuff Happens" laughing while saying it. Didnt care that he was being recorded. He said to move out of the line, manager continued to laugh and was laughing with the other employees while we were waiting for our order, the other 2 employees that were working there all turned al looked at us and laughed. Joe said your a manager and your laughing at me really! The manager said laughing " These girls in here are going to call the police" Joe said please do. . So we pulled around to the lobby door. We waited a few. I Brandy the Wife went in to get my order and it was sitting in a bag on top of the counter where the lobby sandwich orders go to be served. They never had any intensions of bringing my order to us. I cant imagine how long we would have waited out there for it. I went in and one of the girl employees grabbed my bag of the shelf and handed to me laughing and said "hope you have a good day" and I walked away and didn't say thank you as What Would I thank Them for, My experience was unprofessional and they had no understanding or compassion for our displeasure with the service and attitude, they all thought it was funny, The Manager looked like he just woke up. Raul didn't offer a discount off our meal or any sort of refund for the inconvenience which he took blame. I thought " If you were counting money you would have heard the 2 cars in line blowing the horn and not to mention the 3rd car that pulled in and pulled back out cause they didn't want to wait any longer as well. We got home and I opened my burgers that had the mustard and pickle on it, when we complained about the order, I got my burgers and they wiped off the mustard and took off the pickle and put ketchup on it, I could taste the pickle juice and the mustard that how I noticed that , that's all they did was wipe off the mustard and took the pickle off. I work in food service and I know cross contamination as they should too, they don't know if I had a food allergy and allergic to mustard or pickles or if I eat it cause it makes me sick or cause health issues, NO COMPASSION ,Very bad customer service. That whole crew needs to reprimanded for lack of customer service and the manager who is to lead by example needs to be demoted and I deserve to know the action taken against this crew for their unprofessionalism. They are giving your BK store in Groveland a Bad Review. We said last time we were never going back there. it has been a while since we did, we thought maybe they corrected the problems, I guess we were wrong as this was the WORST experience yet. I know its not your fault, but you don't know what goes on unless we tell you.









This BK is convenient for our family and others in the community that live nearby. a quick fast food meal. is all we want. We were hesitant to eat our meal when we got home but we did, you here stories all the time when people complain about service or food it gets a little something extra put on it.















Please keep me informed, I believe in this case that we have the right to know what your actions towards that whole crew will be. They thought everything was funny and didn't have any concern of what they put us through. There are a lot of American People out there that would love to have a job and not take it for granted and appreciate there customers and would do anything to keep the customer happy. The crew you have, have no customer service skills especially the guy Raul who calls himself a MANAGER.









Attached is the youtube link of the video & Pictures that shows the time and how long we waited through the whole bad experience, up until when I went in to get the order we were waiting for, which they said they would bring us outside. You can also review your cameras in your drive thru and lobby for evidence as well. please watch and listen to the whole experience.. not bits and pieces . I will remove this video once this issue is resolved in all aspects.

Posted by newyorkbabygirl91


Please read tgis whole thing you need to no what is really going on in most of your stores expectally the one in ronkonkoma i used to work for you guys at ronkonkoma i met the owner of the store he was nice but on the either hand your mangers at that place i felt like they didnt like me i always had to do everythimg while the spanish people didnt cause the mangers were spanish there was only one new manger that worked with me at nights we got along great i was let go due to the fact that i asked if i can have a month off due to thr fact that i had a problem with drugs i asked for the time off so i can get sober an they were nasty and told me i couldnt work for them anylore but i het if the spanish worker had a drug problem they would let them have a month off than come back after they got outta rehad thats messed up i did all my work never came to work high i did everything they asked me to do even though they would rob me of money i would work 40 hours on my clock in sheet cause i kept them all and i would only get paid for 25 or 40 hours than when i showed the nice manger what they did he fixed it and the spanish mangers found out i figured out what they did they were mad they went into the computer and changed my hours after i found out they told me to leave and never to come back and thats was around the time i asked to get a month off cause i wanted to be sober i was working there for almost 4 months before i asked now i need a letter from them statin i no longer work there and they wont give it to me the two spanish lady mangers should be let go and jose and roseanna should stay they dont treat treat the workers like their slaves and she treated us all the same other than the two spanish lady mangers

Posted by Launda


No one never picks up the phone

Posted by Rema lewis


Working for Burger King at location 9337, gautier,ms. was a night mare, favoritism is showed ,the clocks are set to take extra 15 minutes of your pay,useing a controlled substains is acceptable ,abusing authority in supervisory positions are tolerated .

Posted by Chilldude324


Loved working at the burger king on highway 231 in Panama city. My only issue is that I am supposed to have $300 that I don't have cuz they never paid me like they were supposed to. So I am trying to get a hold of corporate and everything because I need my money. But other than that it is an awesome job. Name is Henry Brock Poe III. Please help me

Posted by donjohnsr


I am unable to get a live person when calling in. I am the landlord for store #2694 in Aberdeen, Washington. The rental check for the month of November has not been received. Can you check and see why it has not come?

Posted by annonomous


The Burger King on Beacon Street in Laurel MS Should be closed down. 1 they are always out of the things that they advertise. No chicken nuggets one day no cheese the next day. I just happen to order the chicken sandwich, the thing had so much of that spicy sauce on it that I could not eat it. The place in a mess the bathroom stinks and some of the employees have very nasty attitudes. Someone has dropped the ball at this BK and I for one will not be spending any more of my hard earned money for crap. I like Bk better than I do McDonald's but at least at McDonald's when I order something they have it and their store and bathroom is nice and clean.

Posted by Anonymous


I Called And Placed An Order. The Boy Who Took The Order Did Not Tak, He Said I Do Not Need It I Said Well How Do U Know Who To Give The Order Toe My Name Nor Was He Able To Tell Me How Long It Would Take (time ) To Be Ready. He Sounded Like He Was Not Interested In Taking The Order. I Called Back To Give Him My Name. He Would Not Take My Name!! And Said, It Will Be Ready. I Than Said Let Me Speak To Some One Else, He Said Ok He Left Me On Hold For 12-15 Mintues Came Back On And Said Iam Doing U A Favor By Taking The Order Over The Phone We Do Not Do That , But Now Come To Thee Window And Order And Hung Up On Me. The Staff There Is Very Rude And Unproffesssional. I Rarely Buy There But I Can Tell Corp Needs To Know What Type Of People Reprsent Their Buisnness

Posted by Anonymous


QUESTION:WHEN ONE OF YOUR COUPON'S SAYS BUY TWO CROISSANT SANDWICH MEAL FOR $4.00. DOES THIS MEAN, ONE CROISSANT SANDWICH MEAL & ONE croissant sandwich? should we have received two croissant sandwich meals according to the coupon? Need understanding.

Posted by MB


BK on 120 S. Merriman, Westland, MI 48186. Today I brought $42 on two orders. Part of the order was 6 double bacon cheeseburger. No cheese on any of them. Is that really possible. Are these people that stupid. Anyway I called and told them that I wanted the difference in price of the double bacon burger and the double bacon cheese burger. I went back later when I could and received a whole 1.25. Anyway I got attitude from some girl behind the counter. Of course that ended up a mess. I didn't like the things they were saying, like you ate them and wheres the burger. And even worse they wouldn't give me the district or regional office phone numbers. We will never ever go back into there again or for that matter, no more bk again. It did not taste good.

Posted by TerrellB


Hello my name is Terrell I'm a Germantown Employee at Burger king on county line rd. I Don't know who to get in contact with regarding my problems with my mangers and shift mangers The way I'm being talked about after I leave work is totally not fair for my manger to tell my other co workers that they're working on getting me fired is not okay I been working here going on 2 months now it all started after "Donna" the manger had to tell me tuck my shirt in my pants I will be honest she have had to tell me that a couple times.but I don't believe I should be being talked to any kind of way or discussed with other employees when I'm gone since this incident my hours went from 28 to 13 if you guys where to put a tape recorder some where in their hidden you will find on what really goes on because with cameras you can see but cannot hear and that's what you really need to do is listen how they talk to people I don't feel like I should constantly be threaten by being fired when I know I'm a very hard worker.. the mangers show alot of favoritism to the employees that they like all I asked was to be treated with respect & talked to like any other employee everyday I go to work I'm uncomfortable because I know I work my hardest & they are doing.anything to fire me I never been late never had any bad complaints I come to work do my job and I still have problems Rick talks to me disrespectful like he's any better then me always being sarcastic instead of talking to me like how he talks to everyone else. Donna told me next time I come to work without my shirt tucked in she will not let me work for the whole day. Remind you I was already clocked out leaving work so why should my shirt be tucked in when I'm off the clock? Every time the drive thru and front line is clear everyone goes outside for cigarette brake but when I asked Alicia could I take a cigarette brake she says know and if I do shes getting me fired this is what she told me yesterday night. Why am I the only one being told in every situation they will get me Fired its not about me asking for a cigarette brake I could accept she said know but why did she have to say she will get me fired Instead of just saying know. This job is being very rude and unfair to me and I haven't did anything wrong besides forgetting to tuck my shirt in a few times I don't feel like I should be getting fired for that or Nobody should be holding it over my head.. people come to work late don't finish they job all the way go on smoke brakes Go in the back talk on the phone eat do whatever but this one mistake I've made have everyone telling me they're gonna get me fired can someone please give me a call or e-mail me I really need to talk to cooperate office

Posted by Anonymous


I went to Burger King in South Dallas, TX. Store Number 2483. Our order was wrong and the cashier admittedly was new. But when we brought the food back to get the correct order, I was told if I wanted a different item I would have to pay for the item, even though I was bringing back the wrong order. So I asked Tino, the lead guy, for the manager's number and he didn't want to give it to me he said he was busy and to go online. I asked him to go to the back to get the number and he said he has customers. I reminded him I was a customer too. The lady behind me asked him to get the number and then he did. But he gave me a number with only 6 digits, not 7. I asked for a complete number and he told me to leave the store or he was calling the police. He actually called the police! When the police got there, they made him go get me the number. This was the worst service I have ever had, and I a not exaggerating that fact.

Posted by [email protected]


The burger king in swann north Carolina is nasty and they have very rude employees and employees smoke weed and there is one employees there name Sierra Ortiz that is very rude and very nasty. looking she wears skin tight clothes and all over the guys there and smells like weed all the time ..she needs to be fired .

Posted by Deputydog


Thank you for taking the time for looking into this matter Iam very upset at the Manager first name ROSE she is very rude treat the people in this community very bad first I would like to tell you that the store should open up at 6am but a lot of the time it open late 15-20 minutes late so we go to McDonal she don't say thank you after we order our food never happy with us and we are they every morning to have breakfast. But today 3/25/14 I went to order something to eat and she told me that she is not serving me because I made a complaint about her to corporate she is a very bad employee for BK you need to check into this cause you will lose business cause I will tell the people in this community about this and its not fair to me so please check into this thank you

Posted by kim


i was at bk in biloxi ms when a MANAGER verbally assaulted a black woman calling her the black word repetedly and thru chairs brokes her headset then turned on me cussing me locked me in burgerking and the workers were so scared they would not call POLICE FOR ME.i have EPILEPSY i had a sezure 20 mins later knocked my 2 front teeth out.. the told police if i came back she would apoligize.. i will never go to bk again

Posted by Anonymous


I always used to go to Burger King befire I would go to McDonalds. Burger King sucks. The last time I got burger from the Pennsville location in South Jersey, I could not believe how small the burgers were. It wasn't hot and it was dry. Also they hired my son and he never gets any hours. 2 hrs? really what the frig is that for a week n then he was supposed to work Super Bowl Sunday and they called and said they were slow and that wasn't the first time either. It happened several times and then sending him home early within 2 hrs?!! Never go there again.

Posted by Anonymous


i would like to know if there in a burger king in Gainesville Georgia or one near dahlonoga Georgia.i am not from there but would be passing through and would like feedback asap thank you.

Posted by Unhappy Solider


I am in the military and work at NAS JRB in Ft Worth TX. I tried to purchase breakfast for my office with each individuals debit card or cash. The manager told me that I could not do that with each debit card because they could be stolen. I suggested that was insane due to the fact I was in uniform and I do criminal would purchase one breakfast sandwich and leave but understood and left. My Co workers thought I made the story up and just didn't want to use the debit cards so one of them went right back up there with all the debit cards including mine and purchased the food with no problems. I called the manager and asked why she changed the policy so fast 5mins is not a long time and she hung up in my face when I has suggested maybe I was racially profiled. I will never eat there again and I will ask my colleges to never eat at that establishment also if burger king employees serve military members by the like common criminals

Posted by kate


i loved bk till i saw a manager take food out the trash an serve it out the window... i was disgusted,really" that could have been me! and at this store in mandeville la. 4520 on 22 this lady in the back making the food never washed when she came back from the restroom... she started making food,i walked out never againe i said! i think her name was brandy at least thats what they called her... i think she should be fired.

Posted by jim babcock


Your resturant is the best the only problem is u don't have a store in montville CT. There is a store everywhere around my area but there.There is alot of property around here i think a BK. Would make a killing in my town because all we have for fast food is MC.DONALDS , and SUBWAY. Mohegan Sun Casino is in the area. So please think about this u would make a good choice. Thank u for your time. Thank u again!!.

Posted by Cindy


At store #613 in Valrico Florida is a young lady named Brittney who is the, or one of the managers of this particular BK. Brittney is a very polite, kind, and very personable. If all employees of BK were like Brittney, that would be a wonderful asset to BK. Brittney, you are a wonderful person and a great asset to the Valrico Burger King. Keep up the good work. I hope someone in the BK business will acknowledge Brittney and reward her greatly........thanks Cindy

Posted by Jim


Reading the other comments..I realize...No loss at all not being able to find a Burger King...Anywhere else would be a better place to eat is a safe bet...I think perhaps the fact that Burger Kings are a franchise and no-one Corporate cares to investigate standards..is the real problem...If you let literally anyone buy a franchise or you are not willing to back up Corporate Standards...you are bound to go downhill...That is where Burger King has gone...Down Down and gone away...doubt they'll come back any time soon..Again...not really worth you money to check one out and see...save your money for a "Real" Hamburger Shop...

Posted by Jim


I used to be literally a "Die Hard" Buger King fan....And then they started closing down all of the Burger Kings in my area ..Arlington, Texas...and so I had to drive to Mansfield Texas for a Burger...Noticing however to my regret that the quality was down..no apologies..just now I am more conscious of the bread than the contents...something is wrong...
Eventually I moved across town...finally there is one near...but I have lost interest...All of the Burger places I have tried since have made me aware of what I was missing by being that "Die Hard" Burger King fan...And my thought is "IF" I were to again become a big fan...they'd only close again...I'm on to better things...Wish Buger King would quit sending me coupons..

Posted by Anonymous


Some times I really wonder if you're really saving anything when using a store coupon!!!Some kind of way the total just does'nt add up...check you reciepts!!! machines do mak mistakes

Posted by mariscud


I had a very unpleasant experience at Ft Lauderdale location ( I don't know the process when hiring/promoting staff, however the manager on duty at this location, Kimberely treated me & my party w/such disrespect in front of her employees & then bad mouthed us to other clients, all because she didn't understand what we had ordered & when we clarified to her what we wanted she got verbally aggressive stating that she "bites" instead of "barking" when I expressed my concern for her unprofessionalism she told me if I had something to say I can fill out the survey online. So I am taking her advice and voicing my experience of this terrible experience and from what I see I am not alone with these feelings apparently there is an issue here.

Posted by Anonymous


Worst service that any person shouldn't have to go though. This was in Lafayette There was 2 cars in front of me at 9:58 and I didn't get my food till 10:14pm. There was a black female taking cash and I told her this was horrible service and she never said thank you or sorry. I felt this was racist and the manager never said a word, and he was Black also and wouldn't give me Corp phone number. Burger King what are you going to do about? Very sad when you can't even get people that get pay and offer a decent service.

Posted by Tina


To whom it may concern:
I recently went in to your store and was very uncomfortable. I was very disappointed and I felt uncomfortable. I would like to see when you next remodel for the tables to accommodate a person that is not SMALL! I realize that is the common ground but not everyone is in a size 10. I realize that this may go in one ear and out the other but please remember God created different sizes. Thank you.

Posted by gerry


would like to add a second comment to my bad oatmeal experience. It was soooo tasty looking as pictured on the menu. I got about 3 teaspoons for 2.80 and some dried fruit in a packet to put on top. The girl at the counter yelled back to one of the guys" Hey where's the oatmeal?' They put something in a 2oz. cup and she barely ran luke warm water over it. We were traveling so I went in to get it, but my husband drove away and what a surprise when I took off the lid.Hard, cold, and gross, I could have sworn they served me plaster of paris, LOL, this is no joke, and the mgr. said he ate some that morning. Looks like I got his left overs from 3 months ago. This was 3 springs dr. in Weirton, w.va. will stick with McDonald's hope all the BK's close as most of their food is nasty anyway.All corp. offered me was a whopper coupon and I hate those!!! Give me a Happy Meal coupon for Micky D's and I'll be happy Booger KING.

Posted by gerry


THE MGR. AT BK IN WEIRTON, WVA WOULD NOT GIVE ME THE PHONE NO. TO THE CORPORATE OFFICE WHEN I ASKED HIM SAT. SEPT. 28, 2013 about 9:30 am. I had to come home from a trip and find it myself on line. I think he should he fired as this is very poor service for the company. Also the phone no. on the receipt is out of service. I was offered a whopper coupon by mail and it will take 3 weeks to get here. Big deal. I plan to eat at McDonald's from now on. BK was just closer that day as I rarely to them. Don't eat the oatmeal, it looks like dog puke.

Posted by Burger King Customer Service Suc


Customer Service at the SE Wyoming Blvd location in Casper, WY is horrible. Sean took our order and was acting like we were bothering him and giving us attitude and very rude. When I called to speak to the manager, it took about 12 rings before someone picked up. When I spoke with the manager, she was also rude and didn't want to be bothered. All she said is that I will talk to him and hung up. She sounded like a high school person. I won't return there ever!!!!

Posted by GROSSED OUT


UNBELIEVABLE!!!!! This is for the Corporate website and I see that these situations are not being handled!! Burger King IF YOU CARE CORPORATE!!! I went on my lunch break to get something for everybody in my department 7/19/2013, all of us ended up with food poisoning. The whole department got sick! Very slow service, not enough people working there for a friday night, they were dropping everything on the floor. I pray to GOD our food wasn't dropped on the floor in the back. The grease for the fries and onion rings must have never been changed because ALL OF THE FRIES AND ONION RINGS tasted soooooooo horrible,most of us had to throw it away . The chicken sandwhiches and the burgers tasted like they rubber and the bacon on a couple of the burgers smelled like it came off of a dirty pigs ass. And half of the orders were wrong. BK get it together. I am about to contact the news that does the investigations into this because corporate needs to start taking action or you need to CLOSE YOUR DOORS!!!

Posted by Concerned Burger King patron


I can NOT depend on either of your TWO locations in Lawrenceville, Ga to be open as store hours advertised on your entrance door! I tried to visit both your locations on 7-10-2013 the first at 5:45 a.m. @ Pike Street Duluth Hwy Lawrenceville, Ga. The door sign says open at 5:30 A.M. I drove to drive through to have an employee altercation saying "WE'RE NOT OPEN YET" I can never depend on your 2 locations to be open and neither are you're big signs out by the hwy lighted in the early morning hrs when the locations are supposed to be open!

I drove across town to your second location on Hwy 20 pulled up to drive through at 6:00 A. M. straight up. The lettered advertisement out by the road said OPEN DURING REMODEL, only to get to drive through and signs posted everywhere on drive through and drive up window stating "CLOSED DURING REMODEL" No wonder the Golden Arches are eating your breakfast! Noone can depend on your locations being open when you say they are!!!!

Sincerely,
Concerned Burger King patron!

Posted by Khosey


I was injured at a Burger
King near Rockingham, NC due to the terrible condition of the parking lot. After filling out an accident report and two calls later, I have not received a single call back. Guess that means no one cares what happens to you at Burger King. After one hour of filling out forms and taking pictures, I finally got back on the road for my six hour drive with a bleeding leg. I called the general manager for the second time and he gave me the numer to call for insurance. Wonder why he didn't apologize for my injury! Pitiful management.

Posted by Mary


Burger King is the worst place their food taste like garbage, it is right down NASTY. The workers are rude the food uneatable and the stench inside what can I say just plain nasty. I'am telling you run as far away from Burger King as you can get if you value your health.

Posted by Kath62


I would like a call back from corporate regarding the rude obnoxious people working in mt Pocono pa and incompetent Of the help, but looking at the messages I don't believe you care enough to call back Never again will I go there! The manager doesn't even speak English!

Posted by Veggie Guy


No fast food place has really done much to offer vegetarian food choices and finely Burger king takes a forward moving step and still can't get it right. After ordering hash browns and an orange juice I got to work to find two sanwhiches of kind in my bag. After work I went back to same place took the bag and reciept in and was told I could get an order of fries for my trouble? I said could I have a veggie burger in replacement instead....(and wasnt it BK that made this error?) anyway no go....so I walked out with nothing not even my money, but did leave the two sandwiches there.....I will post this on some vegetarian web sites also....Thanks for trying to get our money BK ie. vegetarians...keep trying maybe you will get it right someday....

Posted by Anonymous


On April 20,2013 at 2:32 pm I placed an order of a Whopper
burger and a coke. After I finished drinking my coke, I removed the lid to get a refill. There was a fly in the bottom of my cup. I took it back to the cashier and he called the manager over. The manager looked into the cup and said that he would give another cup. He made no effort
to try and correct the situation. Before that happened, he
had a very loud argument with one of the workers in front of all the customers. (Burger King #3639) Sunrise Fl. 33313

Posted by picanic2


I went to burger king drive thru at the 60107 location just to waste 1/2 hiur of my time and to eat a cold dinner, because the employees/manager screwed up my order #536 twice!!! I will no longer be going to BK and instead be heading to McDonald's in the future! Manager had a attitude and not caring to find out what happened to the order!!! He kept saying htey were busy!!!

Posted by Mrs .smith4298


I no long enjoy going to the burger king on barrett pkwy across from car max. the waits are always long,there always out of what i would like,frys are almost always cold and the chicken seems to taste like the fry grease is dirty. they could do better

Posted by Anonymous


i have called guest relations more the a half a dozen times over the POOR SERVICE at the burger king on west 3rd st bloomington indiana. this morning at 645am at drivethru 2 cars and it took more then 4mins to get sandwich pulled up open it and it was wrong one!!!!!!! i had to get out of my car in snow and ice to go inside the girl didn't act like she even cared. she said she knew once i pulled away she put wrong sandwich in bag. not shocking since this happens ALL THE TIME THERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!! nor does it do any good to contact customer service since they haven't had the next one higher then mgr call me. why don't u tell owner of franchise to get it together!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! it's turning into a big joke or maybe the customer could just fix their own. all i had was a crosiant ham&cheese. i know i could do that!!!!!! ms odell u have my number bloomington indiana

Posted by dissappointed73


I am severely dissappointed in my local Burger King. The last 10 times I have been there has been so many problems from taking 20 minutes for 2 burgers to forgetting to put all items in the bag in the drive thru. This is an ongoing problem with this specific location and I for one will not be back. What ever happened to great customer service? Please put someone that really cares in that location.

Posted by curlyblu918


Why Every Time I Go To Your Stores Do I Have Some Kind Of An Issue!! Today I Ordered A Whopper Jr Meal With No Lettuce And She Asked If I Wanted Cheese Which I Said No!! I Am Severely Lactose Intolerant!! I Get Home And What Do I Have But A Freakin' Plain Whopper Jr With Only Lettuce And Cheese Added. Checked The Ticket And It Reads What I Said, They Must Not Be Able To Read Because They Did Not Follow This Order At All. I Am Sick And Tired Of Paying For Things I Can Not Use And In This Case I Could Not Eat. Burger King Could Care Less As I Have Tried To Contact Numerous Times To The Issues I Have Had And Not One Time Has Anyone Returned My Call Or Email.

Posted by Anonymous


My Boyfriend And I Went To Burger King On 1/6/12 At 3930 South Salina St In Syracuse Ny. We Walked Into The Foyer And Noticed An Awful Stench As We Entered In The Restaurant The Smell Became Much More Nasty. My Boyfriend Asked What Is That Horrible Smell And The Manager Was Standing There And Said That It Was From All The Water In The Mats. The Assistant Manager Had To Make A Comment And Say Don't Come In Here And Talk About My Place Like That. We Decided To Leave As The Smell Was Making Us Sick And Felt Very Uncomfortable Eating There As We Felt That They Would Put Something Into Our Food.

Posted by Anonymous


just ordered original chicken sandwich, half of which had no dressing---not first time this has happened, also employees extremely slow, resraurant not so clean, and after reading these comments I think I won't eat there anymore----Ellwood City, Pa.

Posted by nana


Friday, November 2, 2012 at BK 2055. 750 Landowne Street in Peterborough, Ontario at 4:03 PM we ordered two kids meals, one hamburger and one chicken tenders. Three hours later I am still nauseated from the old greased used to prepare the food. The nuggets were appreciated by my Saint Bernard who isn't too fussy, however, the rancid taste has lingered. It is disappointing and after reading all the negative responses I will have to add that I too, will not go to another Burger King outlet.

Posted by Anonymous


Texarkana AR,Please learn to get in touch with your un happy customer's.I know you may be busy and your job is not easy.But the people that running your store's are running them in the ground.Please speak with manger at richmond rd store about cheating the customer's out of whats on there burger and try to lie to them and tell them something other than fact's again being snide why doing this.You will lose business from us of texarkana if this continues and something is not done.Bad enough we are over charged with what is priced little lone bad attitude's and being lied to.

Posted by Anonymous


Texakana AR.Cold burgers and snide White shirt manger's some one need's to check temps on burger's and attitude's a this store.Tell you know if you got a problem best to take it to a lower in charge here.The white shirt's act if they are to good to help you.I mean imagine that I run a burger king for a career so i'm better than you."REALLY"Best advise, do your job so i can,have my visit my way thank you.It is the people that comes to your store that pay's you your check!Not the check fairy!!So climb off your horse and roll your sleeve's up and put on a smile.And that's all i the customer ask is you do your JOB!WITH OUT BEING SNIDE!

Posted by Anonymous


I was at the BK in El Centro,CA on Dogwood Ave and the place was dirty. There was soda spilled on the floor, flies everywhere, the employees were a mess and the manager was the only one taking orders (this was at around 12:30), needless to say there was ao g wait. This place is disgusting and the customer service was awful. There was a sign stating that there was a charge for sauces (really??????).

Posted by kim89


hellow i had visited a burger king in timple terrace i been going there a long time they never wear gloves all way slow the manager there do not care what thay do the store never clean. the manager there gave me his name johnny banks. help please i love this burger king.

Posted by Anonymous


I was traveling on my way home to Maryland from Atlanta, Ga. My family and I decided to stop and get something to eat. We went to a Burger King in Rock Hill,SC on a cherry Rd. because BK were selling chicken sandwhices for a $1.00 when my wife opened her sandwhich, which is something that she does when we buy fast food, she found little brown bugs in her lettuce. I had my whole family throw there food away. If my family and I had not already been back on the road traveling I would have turned around and took those sandwhichs back and requested for my money back. There was bugs in the lettuce that was on our sandwhichs and the Manager took our order and gave very poor customer service for him to be a General Manager.

Anonymous 6/29/12 7:10PM

Posted by Anonymous


On friday June 29, 2012 me and my cousin went to Burger King on cherry rd. in Rock hill, SC and as we were waiting in line to order our food we noticed a young man in the kitchen area of the store doing what we believe to be cleanig the lettuce but, what shocked us is that he had a big tray full of lettuce sitting on a dirty nasty a@#*@#$% garbage can. me and my cousin walked out of the store and said that we will never eat at burger king ever again. How can an employee call themself washing lettuce and have lettuce sitting on a nasty AZZ looking garbage can and expect for someone to want to eat from there.

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