Cigna Corporate Office

Cigna corporate office headquarters location, phone number, address and feedback

Please find details for the Cigna corporate office below. We do our best to keep this information current, but if you are aware of any updates to the Cigna corporate office headquarters information we have, please feel free to submit an update.


Corporate Office Address:
Cigna Corporation
900 Cottage Grove Road
Bloomfield, CT 06002
United States
Phone: 860-226-6000
Fax: 860-226-6741

Cigna Corporate Office Comments

Posted by Mary


Worst customer service ever. I am paying on a dental plan and checks are not being posted to my account. But Cigna is cashing the checks. They told me they needed proof so I sent copies from bank to an address in Tampa Florida a month ago still not posted on my account. I have talked to so many people and numbers. Twice I asked for supervisor instead went to Survey. My only next step is Attorney Generals Office. If I went to the dentist tomorrow I would have no coverage because of this.

Posted by Sassybriggs


I am scheduled for a back surgery on March 6 th that I really need but Cigna keeps denying it even after my doctor call them they denied it I really need this surgery Cigna I can't hardly stand and walk in so much pain

Posted by Saints1960


If you want to know the help and the kinda help you are going to receive with this company just hang up and call the 800 number.
I did twice today so far.
What you will get and I dare you each to test this- is a live person who tells you they are so busy that they will take a message and have another live person call you back!!!
Now that's customer service huh?


NO THANK YOU and like all else soon as I can my feet will vote on this company too!!!

Posted by TennMom


If you thing dealing with Cigna is difficult, just wait til you have to deal with Linkia, LLC as there go-between.
Linkia will not return calls, reps do not return calls, reimbursements do not get paid to providers and then the customers end up responsible. So, we pay insurance only to have to end up being responsible to pay providers or we cant get serviced.
Can anybody get an answer to the problems?

Posted by Anonymous


This is my first year my company has used Cigna. I'm so fustrated in working with you. I DO NOT want to give someone over the phone my HSA card number, I do NOT want to enter it in your system when I place an order. I want to pay when I know I owe it. I had an incident where I called in used my HSA card # to pay for a prescription that had been shipped to me,telling them I was only authorizing that shipment sure enough the next prescriptions my doctor sent in they USED MY HSA CARD without my permission. One of the prescriptions I didn't want they had already told me it was denied by my insurance company. How can you be so big and have such a crappy website? You don't even show all my prescriptions you have sent me this year when I look at refills. If Cigna does blood tests for me I can pay online why can't I do it for prescriptions home delivery????? Very fustrating to deal with.

Posted by SaSaG


I joined Cigna in January 2014. Since that time I have been attempting to find a doctor to perform eye surgery. I have been given different information each time I talk to someone in "customer service". At one point I was sent 8 pages, more than 100 names of physicians, who they suggested I call to see if they did the procedure. Then 8 months later, just when I thought I had things figured out I was told yet another story. I am afraid I will lose the sight in one eye before Cigna helps me. Guess I'll have to pay myself, but then what the hell is Cigna insurance good for?? FRUSTRATING and POOR customer service. How Cigna got a 4.5 star rating is beyond me.

Posted by Anonymous


I too am frustrated beyond words with Cigna. Customer Service is told what to say to appease you, but nothing gets done. I have given them my draft info 5 times now, and then keep getting late notices, and once was canceled.
4 people in my office use the same account to draft from and the same routing #, 2 out of the 4 have gone smooth, where mine and another's has been hellish. To top it off, they are fining me $50 because I have to be re-instated. I have written a letter, and called, and yelled. The drones know NOTHING!!!You can't even request to speak with the same drone you spoke with before.

Posted by Geno


It took CIGNA Tel-Drug exactly 45 days to "partially" fulfill my prescriptions. I have in the interim called their customer service line incessantly and come away with the impression of a workforce arrayed in green acetate visors and red clown noses, feverishly running around in circles.

This corporation immediately comes to mind, as I vomit when hearing a hack politician praise the virtues and efficiencies of the private business versus government sectors.

Posted by dodikim


get this I cannot get Cigna to process a legitimate medical claim four months ago. They state the tax id is not on the doctors bill when it is. And then they come up with another excuse that they are missing information when it right on the bill.
I am told by a senior customer service member the claim will be processed in 2-5 days and it has been a month later.
I did not authorize Cigna to pay the doctor and they accidently sent the check to the doctor this is the second time they have done this.

I am reporting this to the GA Insurance Commissioner

Posted by Krackers


Have had nothing but problems with this company, the latest is cant seem to get a w-2 form for taxes. Left two messages but on return call yet. Surprised ? No!

Posted by double k


I have read the other comments about cigna and my horrow story is as follows,They lie about everything and promise you the world,I ahve made a dozen calls aboout getting my wife inrolled annd each time I get the run around always somme excuse,but they can not wait to get my money for the premion
If they had rating of 0- 5 -0 would not be low enough.

Posted by Lamont


Its sad that this company is Robbing hard working people. My Dr put me off work for 90 day for treatment for depression. the company said that they will need my med. records, after getting them, they stated that they need more info. So my Dr wrote a letter stating to them that I need to be off work and that I couldn't concentrate and was tired and that it was dangerous for me to work right now. and after all this they still needed more information. And after that they denied my claim. What does it take. Do I have to go to work and lose a finger or hand or get a co-worker in danger before they approve it. and maybe then they would say it was my fault and still not pay. I think everyone that has cigna should drop them and go to some other company. As hard working people we can not let this go on. I will do my part by putting this company on blast on every website and facebook until something is done, not with just my claim but how the company run their business.

Posted by John husband of Lynda


Cigna ins. is the biggest scam and bunch of idiots I've ever had the displeasure of dealing with. Wife got pregnant , Toyota told her to claim short term disability and now, when she is short for 10 weeks of pay plus, cigna has denied her claim based on their NURSES opinion instead of that of 3 DOCTORS who are specialists in their field of high risk pregnancies.

Posted by Mark L. McOnie .


Try to contact Cigna corporate office no one is returning -mails Voice Mail or telephone calls. We pay high insurance high fees,deductables,and get this type service why?

Posted by mark


what kind of a buisnes are you people running.I get a bill from 12-7-11 on 2-21-13 stating cigna well pay nothing have wasted 111 min calling only to find out some desk jocky sat on this for over a year and did not forward to my hra account but cigna well still not pay and blames this on mayo health also the letter from cigna stated i used 1375 of my hra when i called them they said i had 107 left in my acount i had 1600 to start with who had the piza party

Posted by Mr. Mark L.McOnie


Once again I am missing my chemo because of payment filed wrong. All I get is excuses. Some idiot cant read the computer screne at cigna. In 2010 eleven payments out of twelve was late or short changed! I dont pay cigna and expect this service!How is cigna going to fix this? My chemo has been pre approved by cigna every four weeks not every six weeks.

Headquarters Map


Check out this cool map plotting the corporate office headquarters for major companies.

Annual Reports

View and download Cigna annual reports! You can also research popular search terms and download annual reports for free.

Company News

Find recent Cigna company news! Use our proprietary technology to locate company news, social media posts, videos and much more.

Contact Information

Cigna customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Got an Idea?

Have an idea for Cigna? Submit, rate and comment on Cigna ideas by visiting IdeaIncite.com.

Scoreboard Ratings

See detailed Cigna customer service rankings, employee comments and much more from our sister site.

Get Help Online

Get immediate support for your Cigna support questions from HelpOwl.com.