Posted by Mary
Worst customer service ever. I am paying on a dental plan and checks are not being posted to my account. But Cigna is cashing the checks. They told me they needed proof so I sent copies from bank to an address in Tampa Florida a month ago still not posted on my account. I have talked to so many people and numbers. Twice I asked for supervisor instead went to Survey. My only next step is Attorney Generals Office. If I went to the dentist tomorrow I would have no coverage because of this.