Dirt Devil Corporate Office

Dirt Devil corporate office headquarters location, phone number, address and feedback

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Corporate Office Address:
Dirt Devil
Techtronic Industries Company Limited
7005 Cochran Road
Glenwillow, OH 44139
United States
Phone: 800-321-1134

Dirt Devil Corporate Office Comments

Posted by WE BOUGHT AN UNSAFE LEMON


Bought my Dirt Devil 4 months ago, the cord began to peel exactly where the two holders are when you wrap up the cord up, it is defective. I am always careful with my home appliances and had another vacuum for 7 years (different brand) with zero issues. It still works and I gave it to a family member. I bought this one after rescuing a second cat, as it is for pet hair. The vacuum is heavy, but I was willing to put up with that for clean carpets. I cleaned the filters two times a week and vacuum 3 times a week. The company refuses to stand behind the product even though a faulty power cord is downright dangerous. I have been accused of RUNNING over the electrical cord (being called a liar basically) even though I told them I did not. I always vacuum with my right hand and hold the cord in my left so as NOT to run over it - how do you run over a cord when it is behind you? 4 months I have had this vacuum and now it is not operable. Very very disappointed in this company and product. 4 months, I am writing to the FDC, Consumer Protection, Attorney General and BBB!

Posted by Pissed off Grandma!


I received broken Dirt Devil. Contacted their customer service . Asked for a return shipping label so I could return and maybe get one that worked. They refused to do that. Asked me for model & mfg number. Gave it to them 3 times in email. They wanted me to make a video with the vacuum plugged in and with on button on. I am a 73 year old woman that does not have the capabilities to do that. They hung up. Called them on phone and talked to Tammy who told me I didn't have to send it back. Got a case #0612209. They told me to cut cord on vacuum and pull sticker off data plate. Since they told me they didn't want it back my landlord took it to the dump because he doesn't like broken things around. I have never been treated like a liar before and I do not feel someone especially the elderly is put through all this ridiculous harassment. Now I am out $60 and have no vacuum because a company doesn't want to make things right without frustration

Posted by Pissed off!


Total Junk! Broke after one month! Called to do warranty and literally waiting 6 weeks and still no replacement! The chat person lies... they give u a tracking number. Dirt devil said fedex hasn't picked it up, fedex says that's not true contact shipper! You are liars and your vacuums are Junk! Never Again! No wonder you are flamed on reviews!

Posted by [email protected]


I never buy a dirt devil very as the company dose want help get refund
it stopped work after having for a month I not happy and really like the deal

Posted by Anonymous


I think the Dirt Devil is one of the worst vacuums I have ever used. I bought this because I did not have a lot of money and only had a small carpet. It literally fell apart after 2 months and then just kept falling apart thereafter. I wound up throwing it away. WASTED MONEY!!

Posted by Nora


I previously had a dirt devil that was perfect. It cleaned floors AND carpet just by changing the hose. NOW, I purchased a new one same model that ONLY cleans floors. There is NO brush nozzle to attach to vacuum the floors. WHY did you change it when it worked?? I NEED a brush for the floors to attach. Tried my old one and it does not fit into the new hose. I want you to send me a floor brush to fit this new vacuum. Needless to say............why ever would you change the former? OR, I will have to go thru the exercise that I do not have time for to return! Fed up as when I called your umber, the gal that answered STATED there was a floor brush included. Need an answer quickly

Posted by buster


I recently bought vacuum cleaner model number SD40010 gets hot and it will not pick up anything any more something is wrong with motor it pops, as you turn it up to pick up.

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