Posted by Jennifer
Hello,
I visited your 110 W Ball Road, Anaheim location last Friday. We are teachers and have 45 minutes for lunch, which is reduced for driving time to and from your restaurant. We order ahead to save time. The employees at this location have their backs to customers often. It's difficult to get their attention. I had to go back up to the counter because the sauce for my order was not in my bag. I said excuse me to the person at the counter filling bags. She told me to hold on, never turning to look at me. The cashier was helping another customer. Another employee walked up to the front and I told him I didn't have my sauce for my order. The girl who told me to hold on, turned around finally, rolled her eyes and gave me the sauce. She was the one working the drive-thru at about 11:59 a.m.. This is unacceptable behavior. I am a paying customer frequenting your restaurant. I expect to be treated respectfully. That employee needs to be counseled and trained in the correct way to respectfully help customers. We come to this restaurant almost every Friday.
