Posted by dzavora
On February 25, 2021 Etsy closed a claim without even resolving it. The seller was ColourFashionShop. If one goes onto this shops site, they will see several customers echoing that delivery was not received for items ordered in January & February, 2021.
I have used the Etsy option for the past 5-7 years; this was the first time I have had any challenges. Where can I find contact for Etsy so that my claim may be reopen.
I am unsure of how Etsy can close a claim without resolution. I didn't even receive the product.