HostGator Corporate Office

HostGator corporate office headquarters location, phone number, address and feedback

Please find details for the HostGator corporate office below. We do our best to keep this information current, but if you are aware of any updates to the HostGator corporate office headquarters information we have, please feel free to submit an update.

Corporate Office Address:
HostGator
Endurance International Group
5005 Mitchelldale
Suite #100
Houston, TX 77092
United States
Phone: 281-476-7800
Fax: 281-476-7801

HostGator Corporate Office Comments

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25
Mar

Posted by chapmangeo


3/25/24 8:28AM

Customer support is LOUSY. Our web site has been plagued with a specific network intercept of a JSON call from a well-known plugin. 100's of sites use this plugin against the same common database server daily with no issues. I have a site I directly manage that currently hosts an identically configured clone with no problems. The specific issue (ann odd intercept page instead of the server's response) is well documented from multiple sources on the web. HostGator won't even bother to respond promptly when notified of the start of a typically 18 hour outage. Exective support is useless.

10
Oct

Posted by PICF, Inc IT Consulting Firm onl


10/10/22 11:01AM

Your company did not deliver and took my money!

The work is not complete - your team of security experts deleted my domain registration for my main site. Get my DAMMMM site back NOW! You have screwed me out of millions and then you asked me for money to help me and you screwed me even more. My team can prove the HOSTGator team did this and I am working on suing your company now for loss of business. As a small IT startup female black owned business, it has been tough enough getting business now your company has gotten my site removed from Google and the money paid for the domain and optimization has been tossed in the trash. I have a team of cyber security expertise from the government, Virgina, Detroit and Ohio. They are all saying the same thing and have all taken a closer look at the how the files became corrupt via the cpanel.



THIS HAS BEEN 4WEEKS of chatter and the end result is MY COMPANY IS SCREWED!''

The malware is in the Cpanel and your team, NOT MY TEAM, deleted my main domain www.picfinc.com an unregistered the main domain. FIX THIS TODAY! NOTE: All my domains were originally purchased at GODaddy and transferred to HostGator when purchasing cloud server hosting services 2yrs ago.

I want a refund for your team's incompetence = you charged me $300.00 for services you did not provide. I was told me and my cyber security tech (Mike) was told this would all be resolved Friday in 12 hrs. Then again Saturday and it is now Monday and you have been paid my the issue is WORSE, if that could be possible. I regret bringing my business to your company you have really hurt my IT Consulting company.



Thanks for NOTHING!

Christine

07
Sep

Posted by Baachus


9/7/20 2:01PM

Email up and down for 5 days. Multiple calls to "Customer Support". They tell me they will get back to me ... via email! Yeah .. the same email that doesn't work!!! What is Host Gator's policy on acceptable down time? Obviously 5 days is acceptable. Is it 7 days? 10 days? 14 days? 30 days? Just tell me. How many days doe Host Gator consider to be acceptable down time?

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