Hello ,
I would appreciate if somebody will get back to me to solve my Jaguar problems .(Car key doesn't work anymore -alarm system )
I send emails and nobody is taking time to give me an answer .
It is very disappointing that such a big Company doesn't want to make customer happy and comply with the law .
It will be appreciated if somebody will get back to me regarding my problems !
P.S. What is the code submission for if nobody get back to the customer email ?????
Hello , dear
My name is William Evans and I purchased a 2003 X-Type 2.5 Litre. I had some problems with this car but in general We were happy . We bought bran new from a dealer Bauer Jaguar-Santa Ana. We had an recall for a problem and after that we maintained very well our jag . The dealer from Santa Ana closed down and moved very far from us . We took the car to another dealer on Cerritos city . They over charge us always and mess up our electric system for the lights . We had to buy both back units lights for just one light which was not working proper for left turn. Still the system it is not working proper but we don't want to go to a dealer anymore ! We have two sets of keys and we try to use for "The first time one set " and did not worked at all ! We are very disappointed that such a expensive car , new and to have this lack ! We looked on internet and sure enough we found out that was a recall for our jaguar regarding car keys . Our serial number is SAJEA51D93X D38952 . Again nobody contacted us do to this recall. We went to Jaguar dealer in Cerritos and they want us to pay $400-$500 to replace each set of key . We can not afford to pay because we got hit we a lot of problems .We lost our Moms and my wife after a back surgery got big complications , infections and left her disabled for life . We have another spine implant surgery scheduled for March 18 th , 2014 . We have very hard time with all these things going on and we keep putting off time to solve our jaguar keys problems . I forgot to mention that we changed the battery in both and still are not working . We would like to be help to solve this problem .We have low Jack to and we like to be able to use and keep this car ! Please , please help me ! I sent a few emails a while ago to another site and I never received any response !
Thank you for your time and we hope that your Company will consider our email and the inconveniences we had .
Sincerely
William Evans
I'm sure this is going to sound silly, but here I go. I purchased a used (14,000 miles) 2003 S-type 4 door sport sedan. I absolutely love the look, comfort, & (when things are going smooth)it's a lovely, smooth, quiet ride with enough power for me when needed. There have been many issues, but so far nothing that indicates it's going to blow up soon. However, I must say, I don't feel safe in it anymore. I'm simply writing to see if I can get the correct owners manual. I know it's been a LONG time, but I got/am very ill, and simply other things going on. Got the wrong one in first place, and think, no proof, a mechanic took it. Can you send a new one please oh please! I've tried to order, but they charge for it!! Just about every dollar I have goes to health issues. Will you help me? Thank you so much, Julie D
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