Posted by Anonymous
I purchased a new John Deere e180 . I have been a customer for over 20 years . My family purchased the mulching system for my machine. I had a local dealer install the system . I'm sad to say that I'm very unhappy with the system . All of the grass comes up on top of the mowing deck or it leaves a line of grass in the lawn . It doesn't mulch . The dealer said other people have the same problem And there is no fix. For the first time in 20 years I'm totally unhappy with my John Deere . I know it's not a lot of money compared to the big equipment you sell but I'm into this for over 3200.00 and it make my lawn look horrible . I'm going to
Look into buying a new mower from another company . I thought you might like to know what your loosing a customer that has been with you for over 20 years