Posted by Anonymous
THIS IS A COMPLAINT, I brought a G550 Wagon on 5/20/2022, while Negotiating, the sales Manager said I can't knock any thing off the price, but can give you pre paid Matinance thats worth $5,000.00, I Said ok so we drove from Baltimore to the dealership, the truck Stock #213210A, Designo Blk/Charcoal interior with 19,500 miles, I put $50,000.00 Down, I was in a hurry to get back to Bmore, so I left and my son drove the truck home, He lived in Boston after taking the truck in for service they told us we didnt have Pre Paid Matinence, we called our Salesperson Rami Elmrini, he said you dont have it and we argue about it, I threaten to sue and he called me back said he was sorry we do have Pre Paid Matinence and theY would enter it into the system, after
seeing that they didnt give it to us as part of the we were charged $2065.00 for it. that was pretty cruddy, from the only Mercedes Benz Factory Store in the USA . So 7/1/23 my son took it in for Matinence and the dealership made us pay for it. they said the Pre Paid Matinence that we paid $2,065.00 which was suppose to be free as part of the didnt cover it. It only cover 2 services an that was just Oil change and filter so we paid $2,065.00 for Pre Paid Matinence theat would have cost $800.00, So just to let you Know we will never by another Mercede Benz, In this life time After Being ripped off by Mercees Benz Of Manhattan, I own a 2020 GTR PRO 1 of 150 in the USA, 2 G Wagon 2021, 2020 C63s and a S580 2022, and my wife has a 2022 C300 Coupe. I've owned a 2018 C43 AMG and a 2018 AMG GT and S550, plus I've Taken several friends to Koons Mercedes in Catonsville Md. to buy cars, I can't believe you guys did that I've even brought a Bentley from there. SAm is the manager and Tiger Robinson is my my salman there, I own over a $1,00,000.00 worth od Mercedes But that is a all time LOW, my Phone Number is 240-882-2041, I will post mt complaint on all Social Media sites.
