NetZero Corporate Office

NetZero corporate office headquarters location, phone number, address and feedback

Please find details for the NetZero corporate office below. We do our best to keep this information current, but if you are aware of any updates to the NetZero corporate office headquarters information we have, please feel free to submit an update.


Corporate Office Address:
NetZero
United Online, Inc.
21301 Burbank Blvd.
Woodland Hills, CA 91367
United States
Phone: 818-287-3000
Fax: 818-287-3001

NetZero Corporate Office Comments

Posted by Anonymous


NetZero is the worst website I have ever encountered. I try to log in and get nothing but advertisements. I try to access an email and it kicks me back to "not responding" Funny how my other accounts are ok. I don't even bother with it now.

Posted by Anonymous


I signed up with NetZero last year. I have had nothing but problems. I open an email and it will say "NetZero is not responding". This happens daily and I have given up. I am cancelling this. It's the worst connection I have ever experienced.

Posted by Ebby


Melanie, thank you for the number for the FCC. I am using it. NetZero are nothing but crooks. I have the NetZero Stick with no access and they keep charging my credit card for service I do not get.
Their customer service is a disgrace. Their Technical Service are just no speaking English people from another country who could care less and are extremely stupid and ignorant. They could care less and are stupid besides. NetZero is a big headache, please do not use NetZero.

Posted by sunshie


This company is literally stealing from consumers. The ftc needs to investigate this company they are running a scam. They charge for services you don't receive.They prorate for days you don't Use.The customer service is incompetent they don't speak or understand English. The netzero WiFi is a scam.you don't get your money worth.They nickel and dime Consumers which is stealing.don't Use these crooks.You over pay for their plans.

Posted by Melanie


Netzero has messed up my computer with their netzero sick and are refusing to fix the problem or my computer. I am actually on the phone with the FTC I suggest everyone who has had an issue with them to call them and file a complaint their number is 18773824357. I just filed my complaint, maybe netzero will get the message.

Posted by Anonymous


Nbetzero Illegally Charged My Wife For 34 Months After The Account Was Closed. They Have Been Giving Us Lip Mservice At Customer Service In Our Efforts To Get The 34 Unauthorizd Credit Card Payments Amounting To Over $850. I Guess They'd Rather Go To Court Than Resolve The Problem

Posted by Retababy


Netzero went into my credit card UNAUTHORIZED and took money off! I have been speaking with their customer care reps who are rude and COMPLETELY useless! Stating that they will not refund my money. METERING IS HORRIBLE....BEWARE!!!

Posted by be honest don't trick


I recently got netzero what was told to me on the phone is not what happened this company is horrible and the most shocking thing for me is that they did not call me on the number I gave them they call me on the number I called them from they're trying to convince me if I give them back their modem they will refund all my money after looking at the comments and I was just reading it's also funny that they that they gave me an address that was the similar as an address they gave someone else the difference was the address number and a state it was in I think we should ban together and to sue netzero I took the liberty of recording a conversation that I had with one of their operators these people will lie to get your money. Feel free to contact me at

Posted by panzer1


I recieved $69.90 credit and I thank you. However I was told by Netzero cust. service that I was not going to be credited the $49.95 that was taken from my credit card without my permission on 4-21-14.This is no way to conduct buisness stealing from your customers and will not be tolerated.I will be relentless until I recieve my due credit!!

Posted by panzer1


I recently moved from St. Loius to Godfrey Il...I had 4G service in St. Louis and was very pleased with my Netzero service. After moving I accessed the internet and I could't log on. I phoned Netzero Tech support and was informed 4G service is not available in the area which I had moved to and was told that 3G service is all that was available. The tech. person said they will send me a 3G device at no cost if I return the 4G device. I agreed as the 4G device was useless to me. I waited for over 3 weeks for new 3G device and I phoned tech. support to ask where it was only to dicover it was sent to MY OLD ADDRESS!!!! The tech rep. said they were sorry and they will get the 3G device to my new address as soon as possible. I recieved the device 2 weeks later only to discover it was ANOTHER 4G DEVICE that was charged on my debit card



I phoned cust. service [which is a boileroom somewhere in India] and was told I would recieve an e-mail where to send the 2 4G devices and would recieve credit.. I finally recieved the 3G device after weeks of waiting. I sent 2 4G devices to the address recieved in the e-mail which was.....NETZERO RETURNS ARVATO DIGITAL SERVICES 29011 COMMERCE CENTER VALENCIA,CA 91355. I assumed the $49.95 would be credited to my account only to discover that an additional $69.95 had been charged to my account on 6-10-14 for the second 4G device that I couldn't use. I phoned cust. service several times and spent literaly hours with these people trying to explain that I sent both 4G deices to the e-mail address given to me....I am sure that they lost them or misplaced them as I have never encountered such breathtaking incompetence as my whole experience with Netzero. Netzero has STOLEN a total of $119.85 from my account and I will get that money back SO HELP ME!!!!!!!!!!!!

Posted by Tiffany


This company is horrible I want my money and I am going to get it .One way or another believe that.

Posted by Anonymous


be aware of net zero they will make an agreement then change it after and try to plunder your accont ,and try to take ut anotherize money,they are a fake phony fraud.

Posted by Wendy


This is the worst company I have ever dealt with. No one wants to give the corporate phone number or help they charge you. Right away and tell you that refunds take 5 days 2 weeks later can't get anyone to respond. I want their CEO to know how their customers are treated. Deplurable.

Posted by MP


Horrible, horrible company. I will never recommend anyone to NetZero unless you want your money taken from you and experience a crappy customer service, have supervisors hang up on you. I do not recommend NetZero at all.

Posted by NONETZERO


This is the most ridiculous service I have ever had! I received the hot spot on a Wednesday. They billed me for service starting the Friday before I received it. Once I connected it, I was unable to get online and finally got online and it dropped every 20 seconds. There is no service in my area. When I called to tell them they told me I would still be billing for the service even though I can not use it and if I wanted to cancel they would charge me a cancellation fee. I have not even been able to use it for the 5 days that I have had it and you want to charge me more money!!!!! For nothing!!!! I need a refund for everything because I never used your service and the outsourced staff are terrible with customer service.

Posted by islahsadiyah


Someone from corporate office named Amanda called my home in reference to taking monies from account after cancelling. She left a number that was not clear I did hear her say that I must fill out form 050.0

Posted by Anonymous


Your customer service is horrible. The customer gets passed off to numerous agents with NO SATISFACTION.

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