we bought a 42" smart tv and 3 times our speakers have gone on it and we have had to take it back, now they have gone again and I cant find the receipt and they wont take it back even though we have the box, so with a year our brand new tv speakers have gone 4 times, you can not even upgrade the software in it either, absolutely disgusting we will never buy polaroid again, absolutely disgusting after sales
I purchased a poaroid iE826 from the local wal-mart and in less than 3 weeks the lens 'froze' , would not protrct but about 1/2 way .. the 'led' light never went off as the manual states when battery is 'charged' , even charging the first time 15hrs+ , when I called the support/warranty phone # , the rep was so rude that he even hung up on me !!!..I am out $59.00 because walmart does not refund/exchange this product after 15 days ..i have emailed reps off of the polaroid.com site to no avail , at this point in the game , I do not want an exchange , just my $59.00 back !! . since that is highly unlikely , I'll just keep posting 'warnings' to all that will listen 'to not buy this camera !!'..suport is terrible ,warranty is worst and the camera is awfull !!!
dont ever buy anything with name Polaroid on it.Spent 1100 on hd tv,it wont turn on .Went in internet,found out hundreds of people with the same problem.Polaroid wont do anything about it when called.Talked to Fernando,a supervisor who was no help at all.Told us we need a new control box for 89.00.We asked about ordering one,they checked our model number and said they didnt have for that Polaroid tv.What should we do with the tv,junk it.He then said there was nothing he could and hung up on us.Great customer service.Will not ever buy anything with name Polaroid on it.
I see I'm not the only one not very happy with your company. I have a Tv model # TLA-04641c that I tried to connect with my computer( which in the manual says can be done) and the TV hasn't come on since. When I called for tech support the person I spoke with told me about some sort of "glitch" and for about $100.00 he could send a part to fix it. At the time I was pretty upset since I hadn't had the tv that long. Now I would like to get the part and do not know what part i'm looking for. can you help me?
I have over 4 hrs talking with your tech dept [who are very hard to understand] and still have a computor that is now junk. your service stinks your corp tele # is no longer in service. Please have the corp head officer call realy pissed off Gene Whiting
YOUR PRODUCT SUPPORT IS DEPLORABLE...HAVE BEEN TRYING TO CONTACT SUPPORT FOR A WEEK AND ONLY GET A PRE RECORDED "ALL OUR AGENTS ARE BUY" MESSAGE....SOUNDS MORE LIKE..."ALL OUR AGENTS DON'T GIVE A @&%%^ ABOUT THE CUSTOMER"...WONDER IF I WILL GET A RESPONSE TO THIS COMMENT...CANNOT BELIEVE THAT POLAROID WOULD BE SO UNPROFESSIONAL IN ITS DEALINGS WITH CUSTOMERS.
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