Potbelly Sandwich Shop Corporate Office

Potbelly Sandwich Shop corporate office headquarters location, phone number, address and feedback

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Corporate Office Address:
Potbelly Sandwich Works, LLC
222 West Merchandise Mart Plaza
Chicago, IL 60654
United States
Phone: 312-951-0600

Potbelly Sandwich Shop Corporate Office Comments

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10
Mar

Posted by Anonymous


3/10/23 12:13PM

ordered a large chili with cheese and onions, half way through the meal i felt something hard and sharp so i spit it out and there were not 1 but 2 clipped fingernails!!!! YUCK!!!!So i walked back to the Sandwich shop, and i showed the manager and he did not apologize or nothing he walked away and left me standing so i proceeded to get a refund reversed back on my debit card then some young lady steps up to say oh those were onions i didn't even argue as i walked away pissed i heard them laughing and giggling i will NEVE EVER purchase food from there again and i will also tell my coWorkers and family to not ever eat there again EVERRRRRRR

03
Jan

Posted by Anonymous


1/3/23 11:45AM

I just had the most rude experience at your West Des Moines Iowa location. I Wanted to order online, but of course they have the online ordering offline. So when I call, they would say "hello" then hang up on me. 3 TIMES this happened. Then they decided to stop answering the phone. I called again, mind be this is like my 10th time calling, they answer, rudely, I asked if I could place an order for pickup. To which the gentleman says, "sure". Sure? Excuse me, how do you expect business when the workers you have at this location are rude and don't want to do the job they are paid for. My whole phone ordering process was to say the least very unpleasant as I was mocked and treated very rudely. I will not be coming back to this establishment as the workers are clearly incompetent of doing the job and have no customer service skills. I'm highly disappointed. I placed this phone order at around 12:20pm today January 3rd 2023 for a pickup order for Chad. I'm not excited to get my order as I feel like it may be spit in or tampered with as they could tell I was not happy with my service. Let's pray they DO NOT. Or there will be bigger issues at hand than the company having some of the worst employees I've come across at a business.

26
Aug

Posted by Anonymous


8/26/22 11:44AM

I just ate an Italian sub on white bread. The sauce was tasteless, bland, as well as the two pieces. I live two blocks from the first store on Lincoln ave in chicago, and I have been eating your subs for years. I was so shocked at the poor taste of my sub that I felt I should let you know.

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