Rite Aid Corporate Office

Rite Aid corporate office headquarters location, phone number, address and feedback

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Corporate Office Address:
Rite Aid Corporation
30 Hunter Lane
Camp Hill, PA 17011
United States
Phone: 717-761-2633
Fax: 717-975-5871

Rite Aid Corporate Office Comments

Posted by Susiemb214


Something needs to be done about your store in pleasant valley shopping center, the pharmacy is unbelievably under staffed and my prescriptions are never done when I need them I done know if it is a management problem but it needs to be resolved I was told my prescriptions would be ready at 12:00 today and they are still not filled. I have also dropped off prescription prescriptions 3-4 days ahead and still the never have them ready till late on the day they are due. Now I'm out of some of the ones that should have been done today and can't be without

Posted by Mary


Rite Aid should remove Tri-care as an accepted insurance for individuals. I have both Medicare and tri-care. On Monday October 12 I was informed the computer program utilized at 5217 California Ave SW Seattle 98136 could not input my Tri-care information. This has never been an issue with Costco, Bartells, CVS etc. I canceled the orders sent from my physician. Tricare and express Scripts spent time explaining to the folks how to input the needed information. This is a benefit I earned and expect to receive accurate and professional help.

Posted by Not happy I worked there


I was hired by Rite Aid within the first week of December and while filling out paperwork I told the manager he was inputting my DOB wrong and instead of correcting it with a keystroke, he responded: "Nah, let someone else up there figure it out and correct it". Within 3 days when I reported to work for my first day of training the store manager said: "Oh, I forgot I had hired you. The interview process was a joke so I can understand why he had forgotten. Thank goodness I have been in a professional field for years so I knew that I had to ask questions. I didn't expect him to not even have a name badge ready and have to ask for that as well. I was never shown the store or the way things were done. Never given a brief summary of expectations. I had inquired to be a cashier and there was an opening for a frontline cashier. However, I was placed in the pharmacy, to which I stated I did not have any experience in that capacity. Then, a cashier that was 'temporarily' helping out in pharmacy trained me for two days. On day three, I was on my own. I had to interrupt the pharmacist and pharmacy techs for any assistance. So, while they are trying to fill scripts and answer clinical calls and do their tasks, on day three, I had to cashier, stock meds, answer drive through calls, file med scripts, call out all customers with 13 day shelved meds and answer phones. All this with two days of training.
The tension in the pharmacy was overwhelming. Customers were always unhappy and expressing their dissatisfaction. The most appalling part of my four-day experience before I quit was the store manager's attitude. He walked in the pharmacy to scold me about a complaint regarding my perfume. He did this loud, blatantly and also added he felt that it was strong as well. No constructive private conversation whatsoever. When log in was not working, I had to seek him out to understand what was going on, he did not resolve the issue nor proactively advise me as to how to log my hours. When I did have to write out my hours because I wouldn't be in the system for two more days, the store manager acted upset because I bothered him about my hours. The store manager is rude and does not take the time when hiring a new employee to explain anything whatsoever. I felt like I was dumped into the pharmacy and that was that. I will not only never work at Rite Aid, I refuse to ever shop there again.

Posted by New Appalled Employee


I became employed by Rite Aid in March 2014. Day One. Store Manager Did not give me any training instead brought me over to cashier that was working introduced us and then I was told by the cashier that, "I had NO Idea I was going to Train You" This is how they do things! I was told by the coworker "Feeding You To The Wolves" Method. Then sarcastically said "Welcome To Rite Aid" By afternoon on my first day with NO Training what so ever the Store Manager said after my half hour break. It is time for you to "Ring" I was horrified I had NO IDEA What I was doing!!! How can someone that just begins a job be completely alone on Register without knowing the "Western Union" "Money Transfers" "Kid Cents" and so much more. I thought to myself. Does this Store Manager Not care about the Money of this "Store" ??????

The other very upsetting point. I was told one job pay rate and when it came to first day I caught store manager putting in a totally different amount and a lot less then what was discussed. I told Store Manager that this is not the rate of pay we discussed I said I did not agree to this I want to see in writing what I am going to be paid. From that moment on the "HEAT" was on. First Paycheck on a Friday I was shorted one full day of pay and went on Saturday in the morning told the Store Manager my concern and she said to me "Relax this Happens" especially with new employees! I said to her OH Really? "I keep everything recorded" I got a very mean look from the Store Manager.

I was told I was going to have to complete CBT's (Computer Basic Training) I only worked two mornings in the office on them and that did not give me enough time. I was only suppose to do CBT's while I was ringing at one register and Reading and doing CBT's on the next portal. This was virtually impossible because as soon as I signed on to training I would get a customer and would have to stop and ring.

My primary job is that of being a manager and I know for a fact that all these things that were happening was NOT RIGHT!

After a month I was told by shift supervisor that I had to do my CBT's and since I could not get them done by being up front I would have to do them in the back office to finish them up. I did as I was told and worked on the CBT's as directed. So after a month of working Rite Aid I finally found out what "Western Union" "Kid Cents" "Money Transfer" and other very important policies and procedures were and how to do them. I said to the Manager in Charge. "It would have been a lot easier if I was shown and trained on these certain things when I first started then it is now after an entire month. The Shift Supervisor said "We find it easier to train as we go" That would have been fine except every time I would call someone up to help me I would get an attitude and I would feel like a fool asking any questions so I held my breath every time I had to call up someone.

Because I asked questions and because I told them that in my Manager Role were I work Full-Time I never in my life have trained by the "Fly By The Seat Of Your Pants Method" Store Manager did not like this at all so I have been "Outed" I was originally working 3 days when I started this job I was very clear that I could not work evenings. This past week I was put on 1 shift and the hours are night hours which I can not work.

Who can I talk to about this. I am going to contact the "Department of Labor" I thought you could give me some advice as well.

Posted by millie


I am supper furious with the lack of concern that rite aid pharmacy at this location has with its customer's this store is located at bingham drive fayetteville nc, not only do you wait and get ignored at the pharmacist but they also insult your intelligence, i had drop some blood pressure medications for my brother at this location giving them the phone number to make sure they can give you a courtesy call when is done, not only they did not call had the prescription for almost 2hrs the pharmacist answer i didnt see any phone number and i told her look at the prescription now you playing stuped or insulting my intelligence this has never happen before since they took david and chage the good people there this place has gone down to hell will never after 5year going there will go there ever again. imagine something would had happen to my brothere waiting on his medication. they are very inresponsible and when you deal with people prescription you have to be responsible in letting the customer know what is going on not hold on to the prescription until whenever incompetent.

Posted by llockgirl


To Whom It May Concern-I shop at the Lower Mills pharmacy store in Boston, Ma. I would like to thank Shawan for her awesome c/service!!!She is polite ,understanding, and patient. There have been times when I would mentally loose it and she was always professional.I appreciate her kindness. She is truly an asset to your company. Thanks, S.Bender

Posted by Char


The Rite Aid brand of MiraLax. The cap is very hard to open
for older patients.

Posted by kap1210


Rite Aide Corporate, This is a letter to notify you of my disappointment is your customer satisfaction,recently I was due a refund of $428.00 d/t medicare coverage gap I had to cover for a prescription on Oct.1,2012. Three days later I received a letter in the mail stating that I was given extra prescription help with no medicare gap starting,Oct.1,2012 at which time I went to my Rite Aide for refund of $428.00. I was told D/T the amount it would have to be approved by Corporate,since then the Pharm.Tech has tried numerous times to get reimbursment to no avail. I feel you have been given ample time and opportunities to reimburse me my refund. This is not a small refund now at this point my Son is unable to go to Washington D.C.on the grade field trip.I planned on using my refund towards the $495.00 cost of trip because, I have missed the payment plan schedule the last payment is Due by Jan 24,2013.I feel your customer service is definitely lacking but you can afford to give unhappy customers and waiting time of more than 15mins.for prescriptions,gift cards if that's the case how many gift cards do you owe me! BECAUSE YOU WON'T HAVE TO BE THE ONE TO TELL MY SON HE CAN'T GO WITH HIS FRIENDS IN HIS CLASS BECAUSE I CAN'T AFFORD IT! My Rite Aide is on S.Transit Lockport N.Y.14094 Katherine Roach phone number on file.

Posted by Anonymous


one of the catagory managers is using his job as a way to pick up and take advantage of the girls that work there. and he is getting away with it. because of who he is. he is in the grocerie managment and its time some onr dose something about it. so this info is going to be made public very soon if he is not made liable for what he has done

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