Posted by New item, never worked
Good afternoon,
I purchased a China cabinet in May from Rooms toGo on Virginia Beach Blvd in Virginia Beach, VA. The item has a light inside which did not work upon delivery. The driver who set it up on home said he would let store know ans]d put in a claim. One month later, no answer. Called store because warranty said call store first. I did and was told part was ordered, this was end of June, early July, after a technician came to confirm it didn't work. In August, again, no one called me so I called and was told the part could take 90 days. Here we are in October and every oneI speak to says they are reaching out to someone and will call me back, no one ever calls me back and when I call back, we start over again. I would like my China hutch changed out with a working unit since no one has convinced me they are trying to fix this brand new one that never worked. I am very disappointed in Rooms to Go and will not recommend them to anyone I know.
