If I Go In Too Joann Store Will I Be Able To Buy A Singer Sewing Machine In Person ??? Not Through Delivery !!!! And Why Can`t Singer All Purpose Machine Oil 4oz Come With The Singer Sewing Machine When You Buy It ???? Does Singer Company Have Senior Citizen Discounts Very Big Discounts For 50 Year Olds And Up For Ever Discounts ! ??????
My mom has been a seamstress all of her life! Even after retiring, she still continues to sew. She is 78 years old and can still make the most beautiful clothes/crafts that you've ever seen! She's made wedding dresses, bridal attendants dresses, curtains, etc. You name it, my mom can make it! Her sewing machine finally bit the dust so she decided to get her a new one! I took her to our local Walmart and she decided to purchase the heavy duty singer machine. She was so excited! Like a kid in a candy shop! Well, we get the machine home and get it set up in her sewing room. We then discover that there are a bunch of different buttons that we had no idea what they did. So... we proceeded to look for the book explaining all of the buttons and their functions. Well, we didn't find a book. What we did find was a post card looking piece of paper that was to be used to order the book ($15) that would explain all of the buttons and their functions!!!! I was fuming! Not about the $15! That's nothing! If you could have seen the happiness and excitement just completely be taken over by hurt and being let down that my mom felt.... you would understand why I was mad!!! This is a dirty way to do business and a good way to lose business! She has always purchased Singer products. I have a strong feeling, that after today, that will change. She says she's going to box the machine back up and take it back. I'm not going to try to talk her out of it either! There was a Brother machine setting right beside of it that did the exact same thing!!!! Singer really dropped the ball on this one!!!! It was a very sneaky, dishonest way of doing business! If you aren't going to include the book that explains the details of the machine, then you need to put it ON THE BOX that the book has to be ordered separately! I understand that my mom's $200 will not break your company; however, if the word gets out to enough people... who knows? Dirty, sneaky business equals losing a customer!!!!!
I googled singer to try to reach someone who CARES at their corporate office, and found this site with all the complaints!
I ordered a machine and when it arrived the box was damaged and parts were missing. it's been 2 weeks and I still do not have the parts.
I tried leaving a bad review on their page, and I got an email saying it did not meet their website guidelines, and was removed.
I'm on a mission now to be heard.
On October 23, 2020, I purchase an extension table for my Singer 6800 sewing machine. As of this writing (December 9, 2020), still have not received table or refund. Three months and no closure except for hundreds of emails and promises of shipping or refund and nothing. Customer service lies and states they shipped the item and/or requested a refund (Dana). Now Dana claims she found the shipment in the warehouse and would ship immedately. That was 3 days ago and still no tracking info or table. Unbelieveable how Singer has become one of the worst companies to deal with. Used to use Singer all the time -- never again.
My daughter gave me a heavy duty singer 4452. I'm familiar with singer as my Mom had one when I was growing up. When I go to thread it, the bobbin thread does not come up to start sewing. I've
Even had a couple of experienced singer users help me to no avail. What can I do? It's brand new and cannot use it. seems like bobbin not working
Pls help me.
I purchased a Singer Scholastic 5523 in 2016 from s representative in a store. I have enjoyed it. I have lost my manual in a recent move. My needle has broken and I have tried to put another one in to no success. Do you have any Singer repair persons near Tupelo MS, Memphis, TN, or Jackson TN that I could take it to, have it checked over, and learn how to put the needle in. Thanks Linda Aslin
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