I was in the Waynesboro Pennsylvania subway earlier this evening.I sat in the resteraunt and ordered 2 turkey flatbread sandwiches and while I was waiting I went back in and ordered a third turkey flatbread, they were all 3 foot long.when I got home we had 2 steak and 1 turkey. I tried to settle on the phone with the manager but didn't get anywhere
I ordered from the app SUBWAY® From the Byrdstown Tennessee franchise phone number 931-864-1010 address is 8471 Highway 111 Byrdstown, TN 38549. I was served by number 999997 on 8/18/2023 at 5:13 PM I order number was 3D2AEFE2-27
I'm only saying something about this because this is not the first time this kind of thing has happened from this subway and nobody's doing nothing about it and I think it's wrong. It's kind of like a bait and switch half the time the subway does not have the official franchise menu products and they substitute it or they just don't let you have it this particular time I ordered my sandwiches on Italian cheese and herb bread. What I got was hoagie buns from across the street at the IGA. I have pictures to show it and I left that on my Google review of the Byrdstown subway sandwich shop - upon placing my order on the app and submitting it. I got a phone call from the store. The girl that called said we don't have pepperoni but we can substitute extra salami on your sandwich. They also didn't have pickles or the cookies that I paid for - which is fine. At least I was warned about that and they didn't refund me for the cookies that they didn't have but I ordered. I can live with them not having the pickles or the cucumbers that I wanted on my sandwich but the problem I have is they didn't tell me that they didn't have subway bread, and that they were serving bread from the grocery store across the street like I said, I have a picture of this to prove it, one of the main reasons I order subway is because I do like the bread it's amazing. I don't want bread from the grocery store if that's what I wanted I would've went to the grocery store and bought hoagie buns and lunch meat and made my own sandwiches at home no, I wanted Subway because I wanted subway bread and my sandwich made on subway bread. . They didn't warn us about that one. It was a bait and switch which is not fair and she told me that we don't have our subway bread. I would've canceled my order right then and there and demanded my money back. Nope, since it was to go, they put it in the bag didn't say a word to me about it and sent me on my way And when I got home I was shocked and of course I'm not gonna drive back over to the store I'm just gonna suck it up and eat what they gave me even though I spent my harder money to have Subway sandwiches and I didn't get subway sandwiches and I didn't get the cookies I paid for the funny thing is I had to stop going to the subway because of these very reasons this is not the first time this sort of thing is happened but it's been two years since I've been there so I thought OK will give it a try I would like to have subway for dinner. It sounds good boy was I wrong and I'm back to not being a customer. I don't understand how this restaurant is not inspected by somebody from franchise to make sure they're following the rules because this happens constantly. It's not like a one time thing, so I'm reaching out and leaving this post at corporate headquarters hoping that somebody will do something about this particular franchise if not it's OK I won't spend my money any subway because I no longer trust it. I'm not getting the products I pay for you can look at my receipt. I spent $35 well, $34.50 plus I left a tip , thinking that I was going home to enjoy a nice subway sandwich shop dinner boy was I wrong and I will not go back to this subway unless you guys make sure this kind of thing stops happening if they don't have subway bread, they should make sure the customers know that if they don't have some of the vegetables that they need to make sandwiches, they should make customers aware that they don't do it until after the fact and that's a bait and switch and that's not right I don't want to pay for IGA sandwiches if I want to do that I'll just go to the store and build my own sub. Please help.
This subway isn't for a crowd at all. I was 2nd in line and still waited almost 20 minutes for 2 club sandwiches. The very meticulously slow man making sandwiches was in no hurry. There were an additional 3 customers behind me! The manager, (I assumed) because he was barking things "to do" the slow man. While making my sandwiches, the exact same kind, the store didn't have yellow mustard, green peppers, nor black olives, and low on onions during lunch time. I asked him to just shake mustard from the container for my sandwich. The worst part is that most of these vegetables weren't going to be replenished for the remainder of the day, and it's just 1:00 in the afternoon! Personally, I would have taken a few dollars and purchased BOGO mustard and large can of olives from adjacent Publix, instead of waiting on the truck scheduled for the next day.
The manager left out briefly to get change, returned, put the cash in the drawer and proceeds to wait on the customer behind me and never washed his hands! I guess he figured that by putting on gloves, it met sanitary and safety guidelines.
As I was walking out, I overheard the manager say that he had to run out AGAIN to purchase his tag! I thought, "are you kidding me"? More customers were filing in, there were several online orders needing filling, but he ran an errand at the most inopportune time.
I rarely go to Subway, but since I had coupons, I decided to try it. I'll probably use the remainder of the coupons, but probably not here.
This is the Sigman Road Store in Conyers, GA
Bad experience and not the first time. Store 19083-0
#1 - receipt and internet do not have the stores correct telephone number
Order placed 10/4/2022 - received my order incomplete and wrong. M
I've submitted a number of contact us (per website) only to receive an automatic response but issue was never addressed. I've continue to reach out to get someone to help and refund but of course no response.
This is not the
This evening I went to a subway restaurant in Butler, AL 36904 do you purchase two foot-long sandwiches with a coupon for $12.99. Upon entering the restaurant, I was greeted with a sign saying they do not accept coupons due to a protein shortage. I again ask the employee behind the counter if they excepted the coupon and they said no. I went ahead and bought my two foot-long sandwiches they were supposed to be 1299 and ended up spending $22.98 with tax was $25.28. I do not understand why we receive coupons in the mail and they do not except them. They also do not except specials on the app. This is a SUBWAY® I will not go into ever again! I will drive 30 miles to Meridian Mississippi to their subway restaurant.
Well I have to start out by stating that I have eaten at subways for years and for the most part they are usually very good, I have had some average experiences but this last time was a joke. I think a few things play out here. 1, the fact that it was a call in order, 2, we should have inspected the order. Ordered six, 6 inch subs. All had very little meat on them or at least that is how it appeared. My first 3 bites of my sub was nothing but bread. The reactions of the other members of the lunch party was the same. I called the store to express my dissatifaction and was met with "they were built to the formula set forth by corporate. The manager went on to say that she did my order and that she does every order as if it were her own and makes sure they look good. I brought mine back in and opened it in front of her and asked, "is this what you consider good. I had to laugh because it looked terrible. I expressed that I had requested extra olives and she told be there were extras. I had six slices of olives, subways says that when asked for olives the amount put on a six inch sub is 3. Not 3 olives, 3 slices of olive which equals less than a full olive. I spent $30 on barely eatable food and when I complained the manager told me all she could do was to offer me 2 coupons for six subs. Oredered six, got garbage, ended up with 2 coupons that I doubt I will ever use because I will never go into that subway again. I get needing to keep costs down so they make a profit, but they need to learn that this costs them more money. Give a customer a decent meal for a deceant price made the decent way is how to make more profit. This would create return business and in the food industry, that is were the profit is.
I work in Lone Oak, tx a small town and our subway is in valero....I love eating subway could eat it everyday but the owners of the store also run the subway and they are super cheap. They only put 3 pieces of meat on my 6" and when I said something they said it would be extra for 1piece of meat and they barely give u veggies and if u want more they charge and they still hardly give extra.....everyone in our town complains about it and I really hope something gets done about it. I've never had a subway charge extra for veggies...they aren't practicing subway ways so how can they even call themselves SUBWAY??!& please do something
i used to work at subway and i would like to say that that has to be the worst job known to mankind i have worked in dunken donuts, dangelo's, McDonald's, and burger king and have not had as many problems with managers or co-workers! except for subway. i was sexually harassed. the manager knew about it and did nothing but laugh and joke about it. i had a work related injury and they did not pay for the hospital bill when i went there and i had to pay the hospital bill myself! and i was moved from store, to store, to store sometimes with out asking me and i was expected to know i was working in these stores! and i don't know if its illegal or not but my tips have been held in the store for almost a month now cause the money was off in the cash register and i don't even work there any more! and when i went to to tell the district manager about all this she never had time for anything i had to say, or it was to busy because the district manager under staffs all the stores i have worked in! but because the stores she works in its always slow she doesn't think different towns are are going to be busy at all and she expects everyone to be extremely fast, when shes been working for subway for almost 15 years and i was faster then her and worked for subway for 3 1/2 years. she has a limp leg that she uses as an excuse for why she doesn't work on the line and rarely deals with customers and wonders why we get costumer complaints!
Our school was given a $40 Subway gift card as a reward from HP. We would like to pay $5 and exchange the card for 3 $15 cards. (We use gift cards as incentives.) Local stores will not do this and the corporate office told me I should have bought $15 cards and they won't exchange the card either. I think this is poor customer service.
I think Subway is a great place to eat. Every Subway we eat at is super clean the employees are very friendly. I love the gluten free bread. My grandson can only have gluten free bread and Subway is the only gluten free bread that he likes and believe I have tried every kind I can find. Keep up the good work Subway
The Subway in Wichita Falls Texas on Southwest Parkway Sucks! The FAT guy making my sandwich that works as an employee and should know how to make sandwhiches on the menu there! He put the wrong Meats on my sandwich and I hated it! Didnt even eat but a bite! A WASTE of my Money!!! I asked what ALL meats he put on there and he said that he did'nt even know! Like WTF! Fire him. & train your future employees way better.
i work at the subway store in loudonville ohio. sorry i couldnt provide the actual store number but no one seems to know what that number is. i reported to work at 6pm on 12/14/12 and was there for three and a half hours when i became violently ill. i was running to the bathroom every few minutes to vomit. i then approached the acting manager and explained to her that i was vomitting profusely and that i needed to be excused for the remainder of my shift which was over at 11pm. she then told me that i could go home but needed to see a doctor. unfortunately there are no doctors offices open on the weekends around here so i couldnt do as directed by said manager. the following day my conditions had not improved so i called misty northrup,general manager, and explained the situation to her. at that time she also stated that i needed to see a doctor to come back to work if i called off sick. i explained to her also that there are no doctors offices open on the weekends. she then stated that i go to an emergency room. the closest emergency room is nearly 30 miles from loudonville therefor, i couldnt go there either due to gas restraints. (not having enough gas to get there.) i also have a three and a half year old daughter whom i cannot or will not take into an emergency room waiting room around god knows what and subject her to any illnesses. the final result was that i have to go to work today(12/15/12) or lose my job. apparently it is this companies policy to order employees to attend work even if they are ill and vomiting. im sure your customers dont want me handling their food nor do the other employees want the risk of catching this ailment by contact, interaction or touching the same computer screen that i do. what to do?! i dont want to lose my job as i enjoy it, but nor do i want to vomit all over some ones food. please give me some advice on this matter. obviously you wont respond to this inquiry today (sat.12/15/12) as your offices are also probably closed on the weekends. how do i keep my job and not infect everyone around me because some 22year old manager says i have to come to work or get a doctors excuse?
NEVER GO TO SUBWAY WAIMEA KAUAI HAWAII!!! ITS HORRIBLE! while I was there I overheard a couple workers saying how they didn't want to serve customers expired old food. What am I supposed to think when I hear that???!! Every time I go in there(atleast one a week) I hear so much negative comments from workers. Rude manager who flips out and doesn't care who is around! I think this place should be closed down. One worker during lunch rush is outrageous. That business needs tons of help. Dirty, rude, expired food, brown lettuce, rogten spinach. Yeah, I don't think so. I wont be going back. I thought things would change but.over 6 months new faces almost every week nothng has changes. Horrible!!
this is in reguards to your current commercial abot certain subs all day sunday are $5.00 and after 4 i think its during the week they are $5.00
well here is the situation
on sunday my hubby myself and grandaughter went to subway which was located off highway 6 in the lukes gas station Luke's 202
151 U.S. 6, Valparaiso, IN
when we asked they said it was only certain stores and THEY couldnt do it
so we ended up paying reg price
now we have a problem because i saw the commercial again and i did not see any exclusions
we feel that this was not right or fair because your commercial advertised it and then we are told no they cant do it
so VERY LARGE COMMUNICATION PROB WITH YOUR STORES
HOW CAN U ADVERTISE AND THEN TELL CUST. SORRY WE CANT DO THAT
THANK ALOT
SHARON LESHER
8 RIDGEWAY
VALPARAISO IN 46385
PS. IF YOU CANT HONOR THE AD THEN U SHOULD PULL IT
SUPER NOT HAPPY
Great job using Bo Deitl as a spokesperson, I assume his racist diatribes on Imus are endorsed by your company. "Katie Couric has oriental eyes, (with the demonstration pulling back his eyes)". The New York Knicks are a bunch of carjackers in shorts. WE have to buy gook stuff from Japan. OJ Simpson is a chicken wing eating thug. Good job guys.
We drive an extra 2 miles to the next Subway due to the TERRIBLE & RUDE service of the manager & cashier!! Store #2980 at 1105 /woodstock Road - Roswell, GA 30075 should be shut down!! Is that possible when they obviously hate their job?? Customer's are the reason they have a business.
I have been to this location several times and they are Rude and don't care if you are satisfied or not. The cashier - same lady every time, is a smart a**. I can't explain how mad I am that they are allowed to do business!! And the male who works there is just as bad. They told my coworker that they don't care if he never comes back because they have other customers. Really!?!? Is this what Subway is all about?
On 9/27/2012 at 11:45am I went to subway to place a order of a 6inch combo, I went back to my store were I worked at in was enjoying my sandwich in suddenly I look down and seen a bug in my sandwich, quickly I went back to show them quietly with respect that a bug was in my food in with anger in no respect to be a crew manager she stick her left index finger in my food glance at it in slammed it on the counter in said it wasnt no bug on my food.She did not even consider to give me my money back or a new sandwich or anything. My exsperience to that subway was the horrible exsperience I ever had in a resturant.
went to store 40984 Imperial mo. walked in with my son who is 32. we were the only customers in the store. There were 5 people standing around the cash register,and one sitting at a table by the register,drinking a soda.Maybe she hadn't started work or taking a break,I dont know. My son and I were looking at the menu deciding what to get,not even concerned about anything,when the young lady sitting at the table says"is anybody going to wait on them?" Well that was fine still not concerned,B U T..... The store manager yells out HEY!! get out here. A young girl comes out with a pan were she was obvious filling it up.She apologizes to us then takes are order.Thats when I got pissed. How Dare a manager talk to a employee that way.Totally uncalled for and he needs to be retrained in management. I have been a customer service manager for 25yrs and I have never spoke to a employee that way.She took my sons order,then the manager came up and started to take my order. Maybe the man was busy,maybe they were all suppose to be at the register at that time.I dont know. but you do not yell at another employee and embarrass them in front of a customer. I ask my son when we walked out if that pissed him off as much as me and he said yes it did and obviously the girl was doing her job.PS. you can keep the cookie.
The manager of the Harvey Mitchell Parkway, Bryan, TX location Paul Jones (979)779-7756 interviewed my 21 year old son Michael and offered him a job at his location. During the interview he asked my son if he was â??handicappedâ?? which is against the law but my son responded that yes, he suffered from mild Cerebral Palsy. Knowing this upfront he offered my son the job and asked that he report on Tuesday, September 3, 2012 to take the online quizzes and pick up his uniforms. Michael did so and was told to come back on Thursday, September 6, 2012 from 2-5p.m. for training on the line. He then got a phone call stating that the manager would not be in on Thursday so to come in on Friday at 11a.m. to start on the line.
Friday, September 7, 2012 was the day before the first ever SEC home football in our college town, Texas A&M University. There were thousands of people in town on Friday getting ready for the football game and Mike was placed on the line without any training. The manager pulled him aside at the end of his shift and told him that the Regional Manager Scott Haynes (979)693-3933 said that due to his physical â??handicapâ?? he would never be able to keep up with the fast pace of this particular store and he was let go.
One shift. No training. Physical Handicap. There has been a huge injustice done here. Paul Jones needs to be required to attend training on Americans with Disabilities and Political Correctness and Sensitivity Training to name a few. People are not referred to nor do they have â??handicapsâ??, limitations or challenges I will accept but not Handicaps. Also, he knew up front because he asked. Mr. Jones needs to be informed that you cannot ask that question, it is against the law. Mike didnâ??t lie or try to hide the fact that he suffers from mild CP. Mike may never be the fastest sandwich maker but how will we ever know. He was canned after just a couple of hours. He was not offered training other than that shift. He was not offered a less fast paced position. He was not offered the opportunity to work at another, slower paced location in town. He wasnâ??t rude, he didnâ??t have a melt-down, or use inappropriate language, he isnâ??t covered in tattoos and/or piercings, his hair is not purple, he was just too slow. To tell you honestly, if you were to put me on the line at lunch hour on one of the busiest days without ANY training, I would be too slow as well as Iâ??m sure a vast majority of people would be, and I do not suffer from any â??Handicaps.â??
I think Paul Jones needs to find other employment. I think Scott Haynes needs to be asked if he actually said to fire Michael or if he even knows this kid exists. I think he was used as a scapegoat in this situation to make sure Mike accepted his being fired without further question.
Mike left the establishment and called me. He didnâ??t argue or cause a scene. His response to me was â??Iâ??m too big a loser to even make sandwiches.â?? This situation has been very traumatic for Mikeâ??s self-esteem. I would like some response to this. I am not an unreasonable person but I do want to see something done here. I think Paul Jones is in the wrong line of work. I think Mike should be offered the training that new employees should receive to succeed in the Subway family. I think Mike deserves the opportunity to prove he CAN make sandwiches.
My son worked this summer at the 15 and Harper Store #2787. This was essentially his first job. My wife and I were told by the manager that our son was a conscientious worker. I was struck by the constant turn over at this store. My son was called in to work many times on his day off, and he almost always came in to help. Our son got a 30 on the A.C.T. He received a full ride scholarship to college. He asked permission to switch with another employee to attend a concert. He was told he could go. Our son Brett worked on his day off, and when the day of the concert came, the person he switched with failed to show up for work. Brett had the next day off, and when he failed to answer his phone on his day off to come in to work, he was terminated. I am very disheartened that our son was wrongfully terminated in this way. It seems this store remained in constant chaos. So many people are being fired. It is wrong to fire someone because you couldn't reach them on their day off. I will be sure to tell all of our friends and neighbors about the unfair treatment.
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