TGI Fridays Corporate Office

TGI Fridays corporate office headquarters location, phone number, address and feedback

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Corporate Office Address:
TGI Fridays
Carlson Companies
4201 Marsh Lane
Carrollton, TX 75007
United States
Phone: 972-662-5400

TGI Fridays Corporate Office Comments

Posted by Anonymous


I was told by TGI Fridays to join this ask question attorney site that cost me $25 to submit a complaint. So I feel maybe I have to report them to better business bureau and the attorney generals office. My sister and I both purchase coupons from promotions and we went for dinner asked for separate checks. Told were not allowed to each use our own coupons. The manager of that store could have made good on the $10 credit but she told us she couldn't! That's crap they comp meals all the time. I often go there in Methuen mass and spend above $50 each visit and now because of the manager ANGELA I will not be back and I'm stuck with the remaining coupons from the play by play booklet! Even the waitress ( who was EXCEPTIONAL named Rachel told her it was not right!!

Posted by Anonymous


My wife and I was at your Cross-lanes WV restaurant on 5/2/23. We was seated by the Bar Tender , he ask what we wanted to drink and was provided. We then waited awhile and noticed some noticed something was going on. I seen 2 employees grab their belongings and leave. We waited awhile longer and no one came to ask what we wanted to order. While in time the Tuesday music bingo was getting ready to start and in the crowd was 3 former employees was to play music bingo which one had asked if we had been waited on, I replied no and was going to ask for a manager which was told 2 had quit the day before, she talked to the other former employees and all 3 started taking orders and drinks. And I must say did an excellent job. I don't understand what's going on with your company but I think the Cross Lanes facility needs your attention very bad before you lose it, which would be sad because there are some that really like it but aren't going to be put in that situation much longer. In the end we did eat are dinners thanks to "former" employees. And found out that that had 4 employees quit in 24 hrs.

Posted by Anonymous


I'm reaching out for an order placed on 8/28/22 from Uber Eats. I ordered a Medium temperature steak and received am well done ( dry steak). I've reached out to Fridays and is being given the run around on a replacement or refund. I have pictures of the steak and communication emails back and forward from both companies blaming each other and nothing is being done. This is frustrating as I feel the restaurant should have offered me another meal or gift card. I can attached pictures and receipts if someone contacts me. I'm tired of going back and forward over a $20 steak. It should never got to this point of me reaching out to corporate. This is the Oak Park, IL Fridays.

Posted by [email protected]


My husband and I stopped at the one in Pigeon Forge on parkway, we sat in the bar area. The person behind the bar, looked at us at least 3 times. She didn't even acknowledge us. She went over and took an order. The went back to enter it. Somebody she needs walked in and sat at the bar and low and behold, she took her order. WE LEFT.

Posted by Shaneka Rone


I Am At The Tgi Fridays In Greenville Sc Off Woodruff Rd And I Ordered A Glass Of Wine And When The Waiter Brought Me My Glass You Could Literally See That The Glass Was Filthy It Still Had Another Customer Lip Stains And Hand Prints Still On It During Covind And They Never Apologized And The Manager Yank The Glass Out Of My Hand And Nobody Apologized And Bever Came Back To Take My Order Or Bring Me Anything Back !!!!! I Have Spent Plenty Of Money Here And Tip Well Everytime I Will Never Come Back And Management Need To Me Fired

Posted by Litls 122s


Our experience with our 6 grandchildren & son & daughter in law was very unpleasant.
While in Orlando we had dinner our last night at the Fridays across from universal studios.
The music was so so loud & the words in the song playing were not family friendly. We asked the waitress if the music could be turned down she said she would try but was having a battle with the manager about lowering it..
It was turned down but for only a few minutes but then turned up louder than before..
Just blasting & the words in the songs were vulgar.
At that point our son got up to speak to the manager & the manager first said the people at the bar were complaining it was too low & my son said don't we count as customers 10 of us...
The manager then gave a lame excuse why it was so loud..
He said it was faulty wiring, The discussion got a little heated & the manager Ernst said he was calling the police.
Our son did nothing wrong, it was the manager who was at fault by not trying to please his customers. If this is supposed to be a family restaurant it definitely was not last night...
Very disappointed in our experience at Fridays ...
We were so excited about eating at Friday's since we no longer have one in Birmingham but this will be our last time spending our money at a Friday's.

Posted by Too Hot


Pigeon Forge, we were on a wait in your lobby for over an hour and we roasted, we mentioned to the hostess that it was miserably hot and she said your air conditioner in the lobby had not worked in over a year. C'mon management get it fixed, too late for us but not too late for your other customers. July hits, it's gonna be bad!!!

Posted by Anonymous


When your restaurant at the ATL airport terminal T claims to be open until 10, but closes the kitchen at 9:45 & tells everyone in line too bad, it guarantees that I will never spend a dime in one of your restaurants again. Disgusting attitude by the employees.

Posted by Destiny Simmons


My husband ordered his food and there was an object that look like burned plastic or a piece of salmon silver and black in color on his burger.. we asked for a manager @10:04 the manager didn't make it an urgent manner to attend our needs. As a matter of fact he didn't make it until 10:23. He claim it was a piece of salmon and my husband has a seafood allergy. This was a terrible experience.

Posted by Anonymous


Hello
I visited your white marsh store today. Before I came I called and asked if there was a wait for table of 5. They said no we aren't busy come right over. It took 5 min to get there. We were told we had about a 20 min wait. We went to sit on a Bench inside and they said due to covid you have to sit outside. Most places removed the benches if you can't sit there. This store did not. Ok we went outside. We walked by 6 ppl in the carry out line waiting for food that wasn't ready yet. I watched 2 tables of 4 be seated while waiting. I asked if we could get a table of 4 and we were told no. So I asked to speak to the manager. And the hostess Shannon promptly got her for me. While waiting another party of 4 was at the front door and not asked to wait outside. When Jenna the manager finally came to help me she literally said I don't know what the plan is and walked away. Wow really? She didn't even bother to check when our table would be ready! I visit Fridays frequently and can honestly say I've never been treated in this manner. I felt she completely dismissed me! I hope you can speak to this manager and have her work on her customer relations. Thank you for your time.

Posted by Unsatisfied Customer


Tonight my husband had the unfortunate experience of being served uncooked chicken at TGI Fridays located in Waldorf, Md not once but TWICE. The manager (Tray or Trey) was not sympathetic nor understanding of the possible harmful position he put my husband in but instead offered to replace the meal with a freshly cooked one. When the second meal arrived (some 20 mins later) there were more uncooked pieces of chicken in it. Please be careful as you eat out. This was potentially very hazardous to my husband's health and others who were served this uncooked meat. (Whiskey Glaze Sampler)

Posted by Anonymous


Went to the Friday's at Northfield Mall last night. My husband had a Cobb salad that came with E. coli. I went to the first Friday's in Arkansas in the early 70's. Had not been to a Friday's for a long time because the last time we went to the one on Alameda in Denver it was not good. Will NOT go back to Northfield, or any other Friday's.

Posted by ERutledge86


Went to the location in southaven ms this evening. Worst experience I've ever had at any restaurant I've ever been too!!! It took us 30 min to get our drinks and about 2 hrs to get our food which we no longer had drinks and we were almost finished with our food before she even brought refills, we had to ask another waitress for our silverware, we had 7 ppl at our table and were only brought 4 menus, my daughter didn't get her order of fries to go with her wings until she brought our check, when we asked for a manager she came to our table to "fix our checks" and they were still wrong.. And to add to it when she came to the table she was coughing her lungs out and stated that she had laryngitis!!!! And my check was still wrong and I paid it just so I could leave... will not ever be back

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