Posted by Anonymous
Why is the taco bell in Muskogee Oklahoma the front door is locked at 7:50pm on Oct.31 and why are they not properly prepared for other customers
Taco Bell Corporate Office
Taco Bell corporate office headquarters location, phone number, address and feedback
Please find details for the Taco Bell corporate office below. We do our best to keep this information current, but if you are aware of any updates to the Taco Bell corporate office headquarters information we have, please feel free to submit an update.
Corporate Office Address:
Taco Bell
Yum! Brands, Inc.
17901 Von Karman Avenue Irvine
Irvine, CA 92614
United States
Phone: 949-863-4500
Taco Bell
Yum! Brands, Inc.
17901 Von Karman Avenue Irvine
Irvine, CA 92614
United States
Phone: 949-863-4500
Taco Bell Corporate Office Comments
31
Oct
22
Oct
19
Oct
Posted by Carrie
A couple of weeks ago my grandson got a Mexican pizza from the Taco Bell at 211 N. U S 31, Whiteland, Indiana and it tasted like very old cooking grease. I nearly got sick when I tasted it. Today I decided to get a Mexican pizza, thinking it surely won't happen twice. However, it tasted the same as the previous one. We have a community facebook page and there are dozens of complaints on it regarding the horrible food served at this location. Can something be done to improve the food before someone gets seriously ill from it? I won't be going back there until I know it has been taken care of.
14
Sep
Posted by Anonymous
I visited your newly opened facility in Detroit MI on E Warren/Mack. I attempted to order a Mexican pizza but was informed they were out of them. I placed my order and proceeded to the window to pay. I informed the cashier I would like to add (2) tacos to my order. The young lady informed another employee of the add-on and was informed to tell me that they do not add on to orders I would have get back in line. I know this is not true and feel it is a training issue. I left without purchasing anything.
11
Sep
Posted by Anonymous
I'm a door dasher, for the past two or three times at night around 10:30, 11:00, I have told that they were out of meat. Also tonight at the Woodstock ga store on eagle drive Woodstock, refused to give us our dash order, they said someone had already Picked it up, so I called the customer he said he never received it, also again I was told they were out of meat, then suddenly out of nowhere seems like they started taking orders again as if they suddenly received meat within a 20 minute time frame or so, because the door dash person called them and they said they would make the order, the little white girl and the black manager refused to serve us an order we personally made and tried to make us leave, yes it was frustrating to me to be lied to but I feel like I should of not been denied service, something isn't right at this store it needs some proper attention, thank you.
01
May
Posted by Anonymous
I went to Taco Bell located at 1279 Ridgeway and after standing at the front counter for 10 mins they decided to say no cashier. I went to drive thru and no one would say anything I sat there for another 10 mins . Only to hear them laughing on the speaker. Everyone working there needs to be fired.I have video and I was getting tacos for an famous artist out of Memphis.So I will be releasing the video on social media.
21
Feb
Posted by Anonymous
I just called and made a complaint. I ordered food yesterday from Store # 030598 in Stone Mountain GA. They refused to give my credit card receipt, claiming their machine was broken. I spoke with a man there who identified himself as Tyrique Morgan and said he was the owner. I asked for corporate number and he gave me 901.921.4030. I called that number and spoke with a man who identified himself as Marques Johnson, who identified himself as the owner. I explained the situation to him, and he said he didn't know about the broken machine and would follow up and call me back. I told him the store doors were locked, and he told me he ordered the employees to lock the doors because they had been "robbed" the day before and were cleaning up. I never heard back from Marques, so I called him today. He refused to talk with me. I'm following up on this because I'm sure they have violated some laws by refusing to give me my credit card receipt and instead giving me a cash receipt in its place.
11
Jan
Posted by Pamee
I received Taco Bell Coupons in the mail and Taco Bell told me they don't take coupons that only the Corporate Office accepts coupons. What's that all about? That's just outrageous as there is no Corporate Office where I live. Whoever had these Coupons printed need to stop already or better yet have All Taco Bell's take coupons. The prices were so ridiculous without a Coupons. Wasted my gas in my car and went home
18
Oct
27
Sep
Posted by Anonymous
I just purchased a veggie power bowl. I have never seen anything like that. I've noticed that amount of items have been reduced. That's okay but you have to reduce the amount of sauce put on it. So I said to myself that once it mixed up it will be different. I was wrong. After mixing it together it's like soup.
25
Aug
Posted by Anonymous
Dealt with horrible customer service tonight in Shreveport, off east kings hwy. They gave me the wrong order at the window and then when I drove around the girl came out to my car two times asking me about my order with my receipt. Then when I asked for a refund she told me they couldn't give refund after 9 o'clock. They gave me the wrong order. I don't know what was so hard about fixing it. The manger on duty was the one who informed me "we don't do refunds after 9pm and you can't be in the lobby since it's closed" as I was leaving someone in the kitchen said "your mama" ridiculous.
15
May
Posted by Angela
I had a terrible experience. As I drive up to the drive thru it was coned off. The lights in the dining room were on and the door was ajar. As I approached, I could clearly see the Taco Bell personnel chatting and joking around. As I turned to leave when I saw the Door Dash only sign, a Door Dash employee told me to just order online. As I struggled for over ten minutes trying to get the app to load, I see three cars dart into the just opened drive thru. After getting in line and ordering, it was my turn to make it the window, finally. As I ask about the drive thru closure, I was informed that it sucks in Taco Bell. That since the McDonald's has been closed that they have been really busy and that sucks. I told him that his company should be happy for the business and he retorted that HE wasn't. Perhaps, if Connor F is so unhappy with his employment, then maybe should be relieved of it. After all of this, my order was wrong AND cold. My order number was 358234 from the Oak Harbor, WA store at 32780 HWY 20. I have never complained to corporate before but this was outrageous.
10
May
15
Apr
Posted by Unsatisfied
I pulled into the taco bell on lamar just to be told they werent taking orders. I thought that was their job to take orders.But they were fully staff all of the staff was standing outside smoking weed. I will never go back and i advice others to do the same. Thats the lamar location behind burger king in memphis Tennessee.
05
Mar
Posted by MeeMee
I have eaten at taco bell for the last time. Stopped by there today to bring home lunch for me and my grandchildren and I have to say that was the worst food I have ever eaten. I should have taken it back (especially after spending over $35.00 for pure junk but have just decided it to chaulk it up to bad luck. So no more taco bell food for me and my family.
02
Nov
07
Sep
Posted by rene
At approximately 11:20 p.m. I go through the drive-thru at Taco Bell on Loyola Drive in Kenner Louisiana a young man goes to take my order but tells me first that they are not accepting cash which I eat at this Taco Bell quite often and for the past two weeks this has been happening so I simply tell the cashier when are y'all going to get y'all things together over here all of the other food at fast food restaurants accept cash except for y'all a young black woman starts screaming at me through the loudspeaker calling me Whitey and using unheard of profanity and screaming on the top of her lungs like someone was dying I drove up to the first window way you pay when the young black lady opened the drive-thru window she took a soda and threw it all over me inside of my car this is completely unheard of very unacceptable if something is not done about this situation at this Taco Bell location as a matter of fact I will be calling the authorities and my lawyer I'd be pushing a lawsuit against your company I would really appreciate someone to get back at me about this situation because it is not tolerable and I do not have to take that kind of treatment from your employees sincerely Rene Christian Fernandez
06
Aug
Posted by Nancy
At the Taco Bells almost all of them for get to put the meat in the shell but the one in Newcastle is about the worst ever and it is also attached to the Kentucky Fried Chicken which is just as bad as the Taco Bell if we had other options to get food I'm sure this place would have closed long ago, I tried again to get food from there and boy was I sorry, it had been over a year since I had been there and it was dirtier and i'm sorry but that place should be closed. you can call me if you need more information because there is more believe me.
01
Jul
Posted by treadlow
My wife and I went out to dinner yesterday evening to the taco Bell in the community next to us the closest one and my first question that I wanted to ask was isn't it mandatory for employees to wear masks in restaurants I understand if they're over a fryer or fire they don't have to. as I entered the store there were two people sitting in the dining area looks like in employee uniforms on and another gentleman walking around in the dining area which appeared to be supposedly closed. in the back side and yelled out I will be with you in a minute as he's talking to somebody on his speaker phone arguing with them. I had noticed that no one had a mask on at that store and there might have been 7 maybe 8 people there and I waited and I waited after I don't know maybe five or six minutes the gentleman never did come to the register the people in the back looked at me but didn't come to the register and again they did not have a mask on preparing food for the drive to window. So I proceeded to walk out.then the gentleman that was on his phone walking around yelled out are you ready to place your order yet and as I'm walking out I could still hear the person on the other end of the phone that he was talking to. he said it 3 or 4 times I continued to leave. so then I went to the other taco Bell and that was maybe 3 miles down the road and I walked in there and the only person wearing a mask out of about seven or eight was the girl at the register that waited on me. A gentleman came in behind me with an apron over his shoulder went to the restroom came back out I assumed he was clocking in on the register I'm not sure and then he put his mask on walk back to where the cooking or prepping area was and proceeded to put his apron on. and I understand that you can't get your own hot sauces but the girl asked me if I wanted some and I told her what I wanted my mistake I should have checked the bag before I left but there was no hot sauces in there. Two gentlemen without mask prepared my food I'm 63 years old and my wife has immune deficiency although she didn't go in hopefully neither one of us get sick. we did call the store when we got back and ask what the procedure was and with the state of Ohio it is they have to wear masks in the kitchen I would think with the state of Ohio and as in California being that there is an uptick in the virus that you would have your employees wearing the mask. Going back to my wife said when she called the store and asked what their policy was they said it was to wear a mask so we will be contacting the health department. we did not yet we thought we'd give you the benefit of the doubt of your response. So when I got home last night I also called your 800 number and held on there for 25 minutes and it said somebody was coming I did take a screenshot of that with the time stamp and your phone number if you'd like to see it then today once again I called the same 800 number and the same thing 25 minutes and I did take a screenshot for you then I saw that there was another number 959 number I believe area code I tried that number and I got three rings and disconnected. again I would like a response from your corporate office and we will not be going to any taco bells from here out.
01
Jun
14
May
Posted by Kendra
A day after my birthday which is 05/06/2020.I was going down Covington Pike to Stage to go to Barlett in Memphis Tn when a taco bell sign was in the middle of the street & the taco bell sign kicked up into the air and the iron part that sticks down in the yard went into my 2016 Dodge Challenger and bust my radiator and condenser.I made a report at taco bell,I have pictures and I'm sure taco bell have cameras to see what happened that day.And if not I'm sure with as many businesses as it is around that intersection someone has cameras.But this is very sad that I'm a single black mom raising 3 teenagers;Working under pressure because of Covid19 and have to go thru something that's so big for me but so small for taco bell.My vehicle is now in Gossett Motors Service Dept it's costing me 1900 just to get my car fixed.I asked Gossett motor service dept to keep the parts that came off of my vehicle so i can have for evidence along with the other evidence that I'm working on now to get.This incident happened on May 06,2020 and as of today its May 14,2020 still haven't heard from anyone concerning my vehicle.I called and asked for a copy of the report that they made while i was there they refused to give me a copy and refuse to call me or anything for that matters.But I'm going to do whatever i have to to be reimbursed for the damages because I was just riding down the street minding my business i didn't ask for this to happen to me but it happened and i feel that if managers and employees would just do a check here and there when the wind is high outside to make sure that the signs are still in the yard instead of blown into the street or down the side walk they can avoid something like this to ever happen to anyone else.Because this is called Negligence.
18
Apr
Posted by Disappointed
My wife & I went to taco bell location knight Arnold & mendenhall here in in Memphis Tn & the manager was talissa h. We ordered two Mexican pizzas at 20:34 then drove all the way home sat down to eat & my wife took the first bite & said I quote it tastes like poison!! I'm like what? So when I smelled her food up close I can smell an unusual smell like something old or tamper like the grease they used for the shell of the pizza or idk something because I tasted mine after that & God it was horrible also & left an gammey old dirty aftertaste. I drove all the way back told the manager talissa h the problem & said what we would like in replacement of those two Mexican pizzas & she went into telling me what she can't do for the inconvenience instead of apologizing & listening to my request. Very unprofessional & obviously was not trained properly to deal with matters such as my wife & I. the crazy part was all we wanted back was two chicken quesadillas and a chalupa and she could not obliged to that and that is completely unacceptable because of the time that was wasted the inconvenience that I had to drive all the way back to that location and me and my wife had things we had to get done after we ate our food from that particular Taco Bell so we will like 4 corporate to step in and reimburses with whatever they see fit because we are not asking for money back we just want great customer service
16
Jan
Posted by Darron
I am very tired of not getting what I pay for. This is happening to much and it is getting old very quickly. This was my order and didn't get what I asked for .
I ordered
2. Taco salads with extra meet and cheese
2 Nachos with extra meat extra cheese and sour cream
3 beef bretio supremes
And 4 of the tacos with no lettuce
In stead I got the 2 taco salads two chips and cheese and 2 taco supremes this is uncxepetable I would like my order replaced this isn't asking to much it was the taco bell on st rd 44 in shelbyville Indiana I don't like to go back like I said this is happening to many times I would go back to the one on st rd 44 in Franklin phone number 3173973430 I have sent in a statement before still haven't hurd from you guys this is the third time to reach out they didn't answer the phone that knight but my order the last three or four times hasn't been right at all
12
Jan
Posted by Mad
As customers at the Northwest Expressway location in Oklahoma City we were treated very poorly a person that called themselves Jack the manager slammed the drive-thru window in my wife's face refuse to give a receipt they threw mild sauces through the driver's door window and they flew all over the car while our son was in the back seat when we tried to call and talk to him he continued to call my wife out of her name such as sweetheart and continue to be rude accused my wife of being high on drugs drunk and belligerent my wife does not do drugs or drink has a job that requires she take mandatory urinalysis and this man claims to be in leader position the other three men in the store we're in the background laughing at her I demand that someone high up in the chain have a look at this and communicate back with us we accept nothing but this getting fixed
17
Dec
11
Jun
Posted by JC
We decided to have lunch at Taco Bell (7683 E. 96th Street, Fishers IN) today (6/11/17). There were a number of cars in the drive thru, but wanting to eat inside we noticed a small number of vehicles in the parking lot. As we got to the door, there were two 8x11 signs with small type print stating that the lobby was closed due to low staff. I think perhaps NOW HIRING signs should have been placed beneath these two signs, that were unable to be read until you got to the doors, (as well as notations that any employee who did not show up for work not bother to return). I'm not sure why there was low staff requiring them to close the lobby, but perhaps management needs to be looked into as a start.
21
Feb
Posted by bad expierence at the drive thro
Rude Employee and Manager
5591 Warrensville Center Rd.
Maple Hts. OH 04437
2/18/17 @ 4:00
Manager on duty said her name was Dominque
I had a very displeasing experience 2/18/2017 in this locations drive through.
I drive up to the drive though and the drive through attendant said something that I could not understand, I assumed it was his greeting to take my order. Once I stated my order I was rudely told " I told you to hold on!"
I said I'm sorry I didn't hear him because he was unclear, because of his rudeness I decided not to order and take my business elsewhere, so drive up to the window to speak with the manager. I noticed I was being ignored so I waited as he kept looking to see if I was going to drive off he finally opened the window. I asked for the manager and I informed her of his rude customer service that was unacceptable and such a bad reflection on the store, she denied him to be rude and said she heard what he said to me and he just told me to hold on. My concern is as a manager you should not justify or dismiss bad behavior nor should you argue with the customer.
Apparently she is unaware of how important customer service is. Because of this one incident I will never go back to that location. She said her name was Dominque and I'm not sure if she gave me the correct name or not. This situation needs to be addressed because it can have a domino affect and the lost of many customers.
Regards,
26
Dec
Posted by Jo1218
The food at this location 029166 in Bessemer Alabama has improved so much that we want to eat here one or two times a week. However, today, the manager (reported to be an S. Johnson) was rude to us senior handicapped folks. My wife was cold account of the restaurant keeping the dining area too cool. Others were cool too including employees one who said she never came to work without a jacket as the manager kept it so cold. In the past I politely ask the staff if they would adjust the temp as some of the gals in the dining area were too cool. They did no problem. Today, The casher seemed scared to respond when I ask her this and turned looking at a fairly large black man making food. He shook his head nooooo and said he wasn't going to change anything! I said in the past others did as the gals were cold no problem. He then said not to day, he was in charge! He then claimed if he adjusted it would freeze up or break it or something crazy like that. Does he think I'm stupid? I'm a mechanical engineer. Turning the temp up to allow the dining area to warm will certainty not freeze a unit up! This man is not manager material. He is a racist and an overall not nice guy! Some of his employees seem scared of him. One made out like she didn't even know his last name. Claimed to be new. If he treats handicap people and his employees this way imagine the way he treats regular folks! He is in violation of the Americans w/ Disabilities act of 1964, which is a violation of the law. Another employee eventually told us his name was Shanties Johnson or something like that. We are still in shock being seniors that Taco Bell would have a manager in charge that is not customer friendly and overall a rude non-caring person seniors especially handicap folks. We would like to continue to eat here but not likely if this guy continues to be rude to us. Thank you!
03
Nov
Posted by anitachapel
I am so upset at Taco Bell, I did an online order # 900798 at 7:42pm checked-in, get to the restaurant and told them I did an online order, they said okay. Waited and waited no order, so other people who ordered after me, got their order and left, my order still wasn't ready, I asked them again about the online order, they said it didn't come through, I said I have a confirmation and pickup location on my phone. By this time I had waited over 30 minutes, the manager says we don't see the order, so I cannot fill the order, I said well I have waited this long, I don't want the order, give me my money back, she says we can't do that because we don't see the order, but we can make the order, by this time it was over an hour waiting, my order was incorrect and I had to wait for them to correct it. It was 3 people working this Taco Bell, one in the drive-thru, manager cooking, and one on the front cash register who was new. They were taking so long for orders it was ridiculous, they had to lock the door to keep people from coming in. This is unacceptable behavior and bad business, I will never go back to that Taco Bell, if at all. Terrible service. Need to hire new people.
09
Feb
Posted by Anonymous
The Taco Bell location in Amar road and Nogales in city of Walnut has refused to sell senior coffee discount to my father who is 76 years old stating their coffee machine has been broken since Friday. It is hard for me to believe that this location has been without coffee maker since last Friday. Really poor customer service at this location.
13
Sep
11
Mar
Posted by Anonymous
Me an my wife was at taco bell an the lady was rude I asked how much it would cost for a #11 without the drink her reply was same thing it would cost for 3 tacos I said I don't know how much that it and she got mad. The total came to 8 dollars and something when I got to the window she asked for ID which I felt was even worse. Went to McDonald's across the street and was treated so much better. Never again going to taco bell and can't wait to spread the word.
11
Mar
05
Feb
Posted by Anonymous
I went to taco bell in pennsauken nj on rt73 they employees there were very unprofessional they didn't get my order right cthey were very slow. And also the manager on duty smelled like he was smoking marijuana. I was very dissatisfied with my service I definitely will not be going back there any more.
31
Jan
Posted by Shawn
My name is Lisa Gordan, I went to the Taco Bell in Nashville Brick Church Pike, and the workers are rude and it's a lot that needs to be done not only with the workers but with the manager. First of all I'm 42 years old and I know that the manager was high on drugs. She's a dark skinned tall lady and I asked one of the only workers his name was Deon great person, and she's the GM of the store. I really think everyone needs to be drug tested..
25
Sep
Posted by Sanqueta 1
My name is Latrise Hawkins. I visit the Taco Bell located at 1740 Sycamore View Road in Memphis, TN 38134 several times a week as it located directly across the street from my job. On September 25, 2014 I went over @6:44 pm to get my lunch (I work 2nd shift) and ordered a #11 with a Black Cherry Freeze. I made it the 2nd window the cashier took my card and processed the payment and then came back to the window returned my card and reciept and said Im sorry but the Freeze machine is down. I said ok I really didnt want a soda but you can just make it a Mountain Dew. She said ok, I said so what about the upcharge that you charged my card for the freeze I would like my money back. She said can I just give you a larger drink, I responded No because I wont drink all of the reg size I would just like my .30 cent back. She went to get the MANAGER Mel, who she came back to the window with accompianed by one of the cooks who felt as though it was of his concern as well and said Mam we cant give you the .30 cent back because you paid with your card. I responded by saying thats fine go in your drawer and give me my .30 cent back then. She sarcastically handed my card back to me and said "Really .30 Cent" i responded yes my .30 cent if its that easy for you to say then give it back Its not the amount of money its the principle of the matter you dont just assume that its ok to charge me for something that I am NOT receiving. The cook than felt as though he should have something to add and stated "Mam just calm down its ok, I advised him that I am talking the MANAGER NOT HIM, he should be behind the scenes not at the drive thru window addressing me. She then handed me my .30 cent and closed the window in my face. I made it window #2 and the young lady handed my food to me and I asked her for the manager's name she responded Mel at this time Mel came to the window "what she need" I said she gave me your name what is the cooks name that came to the window she stated "my name is mel you can call the 800# and again closed the window in my face. At this time I was upset that I left the lot thinking I am going to just that and got back to work and realized she closed the window and I still didnt get the drink that I didnt even want to begin with I went back across the street and there was a great manager whom name I did not get but she was light skinned, short and very professional who was very empathic and offered to make the meal fresh and gave me my soda. I advised her that wasnt neccessary I just did not like the way the situation was handled. Upon my leaving the cook was also leaving his ride was parked directly next to me and watched me to my vehicle as I got in my car he addressed me and I asked arent you at your job he replied yes I said than remember that and dont address me, he replied I was trying to help you out I stated NO, I didnt need your help he proceeded to talk as I SCREAMED, DONT ADDRESS ME - the young man that was there to pick him up yelled out the window Twan get in the car man, leave that lady alone! He did just that. I, because of this will NEVER visit this location again and will tell everyone of my 547 co-workers of the experience.
16
Aug
Posted by Anonymous
Hello, I am accessing the internet through a new taco bell wifi hot spot at Norwalk/Wardlow, Long Beach, CA.
HULU.com is BLOCKED! So are other sites like fox.com. I can't believe it!!! Could you free up the restrictions? It's ridiculous.
I used to have coffee and a breakfast snack at Starbucks every morning, but opted for Taco Bell because the people who work there are phenomenally nice!! But I can walk down the street in either direction to a Starbucks and acess whatever I please online.
This is bad business for the Bell. I doubt that this free wifi will increase business and that is most probably the end goal.
I'd rather have freedom of choice and engage in the pursuit of my personal happiness instead of being stifled in such a trite manner. The cost is comparatively the same and the extra walking is enjoyable.
Please free the internet for your customers!
Thank you for your time....
31
Jul
19
Jul
Posted by Anonymous
The manager on ballager rd needs to go she roud and recommended me to Mcdonald because she got my order rong she literally said shell refund my money and I can go to Mcdonalds to eat mcmuffins which I have no problem with now because ill never shop with taco bell again till shes fired her attitude sucks!!!
05
May
Posted by Shelly
Don't be mad at the employee"s ,their is way to many products to remember.They didnt set up the menu items. I mean taco bell has over 18 different typrd of tscos ,16 different burritos,4 types of Taco salads,their is so much to remember, I mean come on taco bell.It should be quality over quanity.Some taco bells treat their employees really badly and the place id disgusting,and they do not train their new employees at all. I just started working their and I dont think I want to be subjected to this kind of management.Not to mention I was let oit of work at 2:00 in the morning and I was stranded at work b/c my battery died and I had to sleep in the parking lot,not onr prrson askef me if zi needed help,not until 7:00 in the morning.Then they asked if I wanted to come in, not a good place to work. I do not think I want to go back.
20
Mar
Posted by corvette man
On March 18 we went to the taco bell at 1717 south pueblo blvd in Pueblo,Co. We went for the nuggets special which is buy a large drink and get 4 tacos for $1.00 from 4-6pm. However the drink machine was not working? The manager said we still had to pay for the drinks in order to get the tacos? Why should I pay for something I'm not going to get? The manager should have said due to the drink machine not working they couldn't offer the special at that time? Or they could have made an exception for that time period of two hours, and let us have the tacos at 4 for a $1.00. They expected me to pay for the drinks and not get them, so we went across the street to Carls Jr. I'll think twice before I go back to taco bell.
07
Jan
Posted by Msfriend
The Taco Bell in Paw Paw Michigan has many rude employees who like to argue with you when you point out mistakes in your order. They mess up orders on at least every other visit. The managers are usually texting on their phones and never even paying attention to what is going on. It is very disappointing.
04
Nov
Posted by bill
Went To Toco Bell In Ozark Al, Love The Toco Salad But The Last Time I Was Thier The Food Was Bad Couldn't Eat It.. This Weekend Decided To Try Again And Boy Was I Thier One The Right Day The Cook Was Great And The Cashier Was Just As Good, The Food Was Out Standing ..so For Those That Have Had A Bad Day At Toco Bell Give Them A Try Again And Let People Know When The Food Is Good,not Just When It Is Bad. My Cook Charlene B And The Cashier Teyana Need A Medal The Both Are Great.. Thanks Girl's Good Job
13
Oct
Posted by Gram
I and my husband went to Taco Bell ordered the 12 count crunchy tacos from the drive thru off fairview in Boise Idaho!
We got home and settled ready to eat our tacos for dinner I had eaten 1 1/2 tacos same as my husband and something tasted bad, we lost our appitite and put the rest in the refrigerator! We had upset stomachs the the rest of the night and today 10/13/13! Finally tried to eat something around noon that was light but still have real upset stomach!
I think it is a touch of food poisioning! Tossed out the rest of the Tacos! Wont eat their again! would like a refund sent to us! 13.99 plus tax dont sent coupons!!!!
05
Oct
21
Sep
Posted by Concerned about his safety
Taco Bell in mattoon Illinois 61938 .I am 57 years old but I am not dumb . I was served by a young man that was high on drugs he couldn't even hold his head up when he was talking to me . And then when he handed me my food he did so with his eyes closed.i felt very offended and will never spend my hard earned money there again . I turned to go back and c if I could speak to a manager about how I was treated and what I had observed because I happened to get the young mans name ( his name was Rick S.) That's when I decided to go ahead and come home and call corporate because I feel someone that is that intoxicated should have either been sent home already or something should have been done by the manager and was not.This is supose 2 b a family restaurant for gods sakes and I would feel alot better if this young man was drug tested b4 he was allowed to return to work!
23
Aug
Posted by LINDSEY in Acworth GA
I would love to know what happened to taco bell food. Every time I order from a taco bell in my vicinity I have to ask for it to be fixed. The chalupas are always hard and cold, the nachos taste like cinnamon, the beans are hard, and forget asking for something made special. Tonight I ordered a bean burrito with extra onion and red sauce. My burrito had more onions than bean and a tsp of red sauce. I literally laughed and asked who in the world is working in these stores. This is honestly ridiculous. Great way to create a negative effect for your future. The worst was the hard shell taco with a drop of meat, plenty of lettuce, and no cheese. Can you say food cost issue? Won't matter when your customer count becomes non-existant. Time to focus on what's important if you don't mind.
28
Jul
Posted by cathy
my name is cathy let me start out saying me and my family eat at taco bell twice a week sometimes three times great food and we love goin there but on 7-27-13 me and my daughter went to taco bell thru the drive thru I was asking an employee questions about a product that was not listed on the menu or at least I didn't see it anyway I was askin about the variety boxes what comes in each one and I think she was getting frustrated I wasn't tryin to be complicated but any way after the 2nd question I ask she paused and then I heard her say idiot softly so I ask did u just call me an idiot she said no that she was calling herself that I got offended so I did not order anything and I left so I call the manager to tell what had happen and he said the girl at the drive thru has torets which may or may not be true but with someone with that kind of disability usually yells out words like that but she said it softly and it just so happen to be the word idiot not any other word it was like I didn't no what I wanted to order so it sounds like he was just tryin to cover it up for her I dnt think she meant for me to hear that but I did like I said she didn't yell it like someone with tourets would and if by chance she does have tourets she should not be working the drive thru she needs to be working where people could see her and realize she has tourets cause if this happen to me it can surely happen to someone else u could lose customers like u did with me but like I said I really believe she called me an idiot the timing was right on key down to the word idiot so im very disappointed with the employees there the address if u would talk with them so im not sure if me and my family will be going back again.
18
Jun
Posted by Beanman
I am a long time Taco Bell Customer (24yrs) and my wife and I eat Taco Bell At least twice a week. I don't have a resturant complaint, I have a compliment about my favorite Taco Bell ( Martha Layne Collins Blvd, Cold Springs Ky.) and the General Manager (Nick Tharp)and his crew. The reason I'm writing is I have a MAJOR complaint about the Taco Bell Corporation. The Corporation apparently don't recognize HARD WORK AND DEDICATION. Mr. Tharp took over this Taco Bell location several years ago, and it wasn't much to talk about,unclean, very poor service and accuracy and long wait times, and with his hard work and professionalism in management and finding excellent crew members has turned this resturant into a clean, efficent well oiled machine, as well as a Training store. However Corporate has bypassed him the last 2yrs. to become a Regional Manager. Now Mr. Tharp is leaving for another job elsewhere. You have made a MAJOR ERROR in your not recognizing what you have in this man and his crew. I suggest that you look into this matter and reconsider your decision as time is very very short. I just can't believe that you would rather see him go somewhere else and let him get away from you, as people like him and his crew should be awarded not overlooked. I can only say that this store will go back in the toilet where it once was, and WE WILL NO LONGER BE A TACO BELL CUSTOMER not just at this store but ANYWHERE and I'm sure that we won't be the only ones as he has many regulars that will be VERY UPSET when they find out he's leaving.In 24yrs we've eaten at Taco Bell stores in 3 states and NONE compare to this store. WAKE UP!!!!!!!!!!!!!!!!!!!!!!!!!!!
05
Jun
Posted by Carla Ann
Not only is it a pain in the rear to find this sight it wont send pics. I actually took pics of the piddly tacos I received. Store 024597. 5704 NW Expressway in Oklahoma. My husband & I go there almost every night after work. Every time we go something isnt right. We usually order 6 tacos & 2 sides of salsa, sometimes a couple bean burritos. On June 4, 2013 we received half tacos. Meaning one side of the tacos had little meat, 2 of them had no lettuce, all of them had 3-4 sprinkles of cheese. They were wrapped with the paper inside the taco so when I opened it what little inside came flying out. The salsas were half full. I paid for 3 oz. Only got 1. We ordered 6 items this night and got 2 napkins. I have complained on one other occassion. I called the store & someone on the other end picked the phone up then quickly hung up. If I had gotten through to a manger I would not have got on this sight to fuss. Will not be going back to that store and will be posting my pics to my Facebook page for all my friends &family to see.
16
May
Posted by Anonymous
Let me start by saying if you truly cared about the quality of service you should have a link for customer feedback on the taco bell website. I had to google complaint corm to get to this page. Your taco bell locateded at 8520 Warmsprings Rd. Las Vegas, Nv. 89148 is completely falling apart. Service and accuracy on orders have hit an all time low. Here is the other amazing part to the puzzle. How in the world can you have a business and never answer the phone. You call there and just rings forever???? If one of your employees was needed for a family emergency how could they get through? Whom ever is responsible for that Taco Bell is doing a poor job and for corporate to allow a place of business to never answer their phone is unreal. If you know or dont know about these areas of concern EITHER WAY ITS YOUR FAULT. You would jeopardise an possible emergency situation for any one of your employees because you cant figure out how to get someone to be responsible to answer a phone. Your website doesnt allow you to contact corpoate and your branch in Las Vegas doesnt answer the phone, and I mean NEVER!
04
Apr
02
Feb
Posted by [email protected]
We have tried several ties to patronize the Taco Bell on Geyer Springs Road in Little Rock, AR. They always mess up our order. We have called and complained several times, with no results. Tonight, we were in line with one car ahead of us. They asked us to repeat the order 4-5 times and then asked us to pull up in front and wait for our food. After a long wait, we finally got it and counted the items and thought it was correct. When we got home, we found that the steak burrito did not have one piece of meat in it! Not one! What a rip-off! Completely dissatified and will not be back!
16
Nov
10
Nov
Posted by jessicah1
OK, i actually used to work at taco bell in west lafayette IN, thank god i don't now. I go there till this day once a week or more. i know how they or i was supposed to treat customers... i go and order the same food every time i visit. it used to be so good, hot and fresh. on the days for months now or longer, i have been served COLD food inside a FREEZING tortilla. i never used to call and complain or ask for money back or even a replacement order... but within the last few weeks i have. i don't wanna be a nag, but every time i go there now im served the same nasty cold food and Ive started asking for a replacement order. this has only been twice now. i got told she has replaced this order a few weeks ago and she didn't want to replace it, and she remembers making it. well i stated that that was a few weeks ago and i bought nasty food since then and have received a new receipt. i got the same answer. her name was Clair. And was also asked what the managers name that i talked to about the replacement order and i said i don't know it was over a week ago. VERY RUDE...DISRESPECTFUL, AND CHEAP...I WANT MONEY BACK ON ALL THE TIMES I BEEN THERE AND SHOULD HAVE GOTTEN REPLACEMENT ORDERS AND MONEY BACK...(EVERY TIME I WENT)....I'D HAVE MONEY TO GO TO SUBWAY INSTEAD. I WANT MY MONEY BACK STILL.. LIKE $500
19
Oct
Posted by Techgrl
I think a Taco Bell will be a great addition. We have been hoping one would go up around here for years. The area should really benefit from it and we can finally have a booming business instead of a dormant closed down gas station that made the neighborhood look run down on that corner. Welcome Taco Bell. You will have many patrons....
14
Oct
Posted by E
I love taco bell. Honestly the customer service the food and its a wonderful experience to have a decent place to go and hang with friends but the way that the managers treat the employees is ridiculous. Maybe not all of them but the new Taco bell location on Clear creek rd. In Killeen, TX specifically. I have a friend that works there and she informed me that the manager Karen issued her a write up for not coming in on her off day to work a 16 hr shift on a very short notice. Maybe its just me but that does not sound reasonable. I would like to negotiate the matter on my friends behalf before it is taken completely out of hand.
02
Oct
Posted by Anonymous
They are building a new Taco Bell on Holland Rd. & Plaza Trail in Va. Beach Va. My neighbors and I are concerned as our townhouses back up to where this is being built. There is a hill there that would be a nice buffer, but they are planning to take that down and make it a large parking lot with lots of dumpsters. This will devalue our neighborhood (if they don't plant some trees as a buffer} and will draw rats which are already there from the Domino's next store. Please help us keep our neighborhood .
14
Sep
Posted by Anonymous
It took me over 20 minutes to get 4 taco's and a cheese roll up at Taco Bell in Portage, IN. tonight. The place was so messed up that orders were going out wrong. They tried to give me 3 orders that weren't mine. We should have walked out when we saw 4 people waiting for their orders. Finally after 20 minutes and us being the only people left, they asked us for our receipt to find our order. We finally got to eat but they shorted us a taco so we took it back up and it was corrected. They were nice enough to refund our money and give us cinnamon twist for free but that place is totally messed up. We will not be back or recommend it to anyone. You need to get an adult manager that knows what they are doing.
08
Sep
Posted by lisavh3
One of your stores in Philadelphia Pennsylvania @499 Franklin mills Blvd.is the most courtesies taco bells I've have ever been to.Those workers there are so friendly and thats why I keep going back.it can br early in the day I've visited the store or late @ nite ...I've have never been to a fast food restaurant like this one that everyone is sooooo plight. I love going there because I know I will be treated with respect from your employee's....My hats off to those great workers ......
18
Aug
Posted by concerned customer
I'm writing in concern with the free IPAD promotion through taco bell. The sweepstakes require that you complete a survey with your receipt info and you're then entered to win a IPAD. I have entered three times so far and each time I get this message as soon as I send the entry form
"Thank you for your feedback!
Unfortunately, you are not a finalist for this week's sweepstakes drawing.
For a complete list of Winners and Official Rules, please click on the links provided on this page.
Your opinion matters, so please try again in two weeks!
Click here to sign up and receive Taco Bell® news, offers and information".
MY QUESTION IS THIS, HOW CAN SOMEONE NOT BE A FINALIST WHEN THEY JUST ENTERED THE SWEEPSTAKES THAT VERY MOMENT, AND EVERY TIME?
Am I the only one to get this or is this some kind of false advertising to attempt to get people to complete the online surveys?
