Posted by rob
in discussion with customer service about the billing on my acct, and adjustments to my plan are to come into play for the May/18 billing statement. BUT I queried the
person on the call line about the GST amt charged, as it was higher than the Alberta
rate of 5%. In review the correct GST has not been charged since back in Jul/2017
And before that the amts were incorrect by a few cents that I owe you. I'm wondering whoom else in Alberta you have done this too. I would like to speak to someone about this and have you investigate whom else is affected. 5% is an easy calculation, but to have this go on for these many months. And I would have not known had I reviewed the bill, normally I look at it, file it and pay it. This is cause for total distrust in your billing practices.
