** I will no longer shop at a True Value. **
You made a Corporate decision to close our local Avon NY location. It was always busy, had wonderful local employees, and made money for you. Obviously not enough. So you closed it. Left MY friends, MY neighbors out of jobs that they loved.
I will shop at Walmart, Lowes, Home Depot, anywhere but a True Value.
I'm very disappointed I've been more than patient paid for my kids bunk beds for them to call feiday13th the day before supposed to be delivered. Now today nov 30 they come and can't set up beds because missing parts. I called store and lady was rude. But been taking payments for bed my kids can't sleep in. I'm very disappointed
I Have A "big" Complaint About A "snake" Or "auger" That I
Bought At The Kingman Store In Arizona. I Am 80 Years Old
And A Woman.. I Bought This Item And Found Out That I Could
Not Use It Like They Said. They Made It Sound Easy, And It
Was Not.!!!! I Went To Take It Back And "then" They Said It
Was Not Returnable.. "why" Did They Not Tell Me That When I Bought It ???? I Think You Should Tell "all" Your Stores
That When A Person Buys Something And It Is "not" An Item That Can Be Returned, They Should Tell Them That At The Time They Buy It. Not When They Come Back..poor Policy !!!
And On Top Of All That, The Man I Delt With When I Came Back Was Very Smart Mouth And Rude To Me.. He Was Throwing
The Item And He Was Very Sassy With Me... I Will Not Use
That Store Again.. I Will Go To Home Depot Or Somewhere Else To Do My Business. Believe It Or Not, I Am Still Working At A Hotel Front Desk And We Are Not Allowed To Treat People Like That.. We Have To Be Curtious And Polite
To All Customers.. If I Did What He Did To A Customer, I
Would Not Be Working ...very Very Bad Customer Service.!!!
The owner/manager of the True Value store located at Noland Road and 39th Street in Independence, MO is rude and obnoxious. I will never buy anything from his store again. Seasonal items are not individually priced, there are very few signs giving prices, and there's not many employees around to answer questions. I've been there two times and each time had to take items to the cashier to get prices. I commented to the cashier that there were no signs giving the price of the item that I bought. She replied, "A lot of customers tell me that."
This last time, I happened to see him in the plant center in the parking lot. I told him that there were not enough signs giving prices of plants. He told me, "I put signs up, people tear them down. I'm tired of putting up prices. I'm done, that's it." My response was, "I'm tired of shopping in your store."
Just called to find a number to reach the lumber/plywood division. Switched to Accounts Payable?...The woman that answered was so clueless...couldn't hear or understand anything I was saying...kept asking me stupid questions. Since the lumber dept won't reply to any of my emails and I have to jump through hoops to talk to someone in that department....why should I even request to buy something through TV!
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