Victoria's Secret Corporate Office

Victoria's Secret corporate office headquarters location, phone number, address and feedback

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Corporate Office Address:
Victoria's Secret Stores, LLC
Limited Brands
3 Limited Pkwy.
Columbus, OH 43230
United States
Phone: 614-577-7000
Fax: 614-577-7844

Victoria's Secret Corporate Office Comments

Posted by Anonymous


what is an order this morning for an item at Barton Creek square Austin, Texas location inside at the mall when I got there it was still closed. There was nothing on the outside stating the store was going to be closed until noon. There was nothing on the website no emails nothing was put out stating this I so I was gonna be closed until noon. I had to call and ask if it was 11 o'clock. I had to get to work just because it's election day doesn't mean they can't stop and close the store without telling your customers that you're going to be closed and make it an inconvenience and waste gas twice I'm on my way to try and pick up an item one just to find out the store is currently and temporary closed without notification. That's bad business.

Posted by Chase


The best designers aren't even designers. I'd like to see space in your pink line. I predicted the tyedye, you did it.. good job. Now you're stumped on whats next? Simple, space, cosmos, stars, that kinds of stuff. I could design your best line. Hottest ever. I'm not a designer but I'd bet my career it would be ninja!

Posted by 1beautyofthesun


I have been a fan just in the past few years. I love that you have plus size clothing. I also love the many scents that you have. There's one scent that I was in love with called Very Sexy Hot. I wore that all the time. I was so upset that it was discontinued. I was trying to find it on EBay, but the prices were ridiculously high. Will this scent ever come back, or is it gone forever?

Posted by Jdes


I have been a customer of Victoria's Secret for a long time. Though I love the clothes and outfits that I have bought, I can never find any neon colors and I love to stay loyal to one store. I think it would be really cool if you guys came out with a line of neon colors in sportswear and different designs (apart from cheetah print & flowers). I own every pair of leggings you have. Would just like some diversity in colors. I have seen other athletic wear & leggings have a wide range of colors and I'm sure they sell well because some women like when their clothes pop!

Posted by Anonymous


Please stop this non sense,you can not be fool people for your so called marketing.we are the customers who makes a company and gives you the business.

There was a online ad RAF_TRACK) for valentines of your company.which says first 50 customers in the line will get free hand and body lotion .there were so many people standing out in the queue in many of your stores for about an hour or so (wasting their time),and when the stores open they did not get anything but, some discount offers.And yes ,if you ask for any clarification,the customers will get very rude response from their staff ("we dot,t know may be something online but nothing is there in the store").

Please stop it ,if you can not give don't do this ad gimmicks and all .There were so many disappointed customers like me in the store (even i wanted to buy something but because of this i did not buy anything).

We got some card which says about some discounts but nothing free as your ad says no purchase necessary for the free stuff.

I will warn my friends and colleagues too about your company and not to trust you any more.please stop all these nonsense otherwise you will loose some more loyal customers.

Posted by Anonymous


I love VS, bras, and I have developed a rash, itch, sting under my breast. I cannot wear your bras right now until I heal. Could you make a all 100% cotton bra . Thanks for your help. You have great products and apparel. Thanks.

Posted by Linda


I have been a loyal customer for years and love your stuff . I am very unhappy with your Holyoke mall store the last four times I've been in there not a single person said hello or even asked me if I needed help. All of your sales people just looked at me and continued on . I was just in there June 4 th same thing happened to me !whats going on should I find a new place to spend my hard earned money? I didn't even receive a rewards for the bras I bought got home and noticed nothing. Very unhappy customer.

Posted by Anonymous


Victoria's secret customer service is the worst I ever had to deal with! They really need to hire people that know what real customer service is about. I always get pj's from them on Christmas but I will never purchase anything from this company again! They lied to me and it was like playing ring around the rosey with these people. They handle none of my problems with a order that was messed up by them! They really need to evaluate their customer service team cause as far as I can tell there's no good good service so far!

Posted by karaduffy


I had exchanged an $80.00 sweater that I had ordered online in store about a month ago. I got a confirmation e-mail explaining to me that my$80.00 had been put back onto my account and that I had $160 of available credit left on my card. A couple days later I ordered some make-up online. A confirmation e-mail was send and a few days later another e-mail was sent to me saying that my purchase was on its way (mind you that I express ordered it for a 3-Day overnight so that I would have it on time for my birthday and paid $23 for shipping) Two weeks had gone by and I still had not received my products. Shortly after I received my Angles Credit Card statement in the mail showing that my purchase had been charged. Assuming I had enough available credit to go buy a suitcase for my travels I went into my local VS store and attempted to purchase the suitcase, declined. So I called up my the credit card company where the first lady told me that my available credit was $52.00. I explained to her that I paid more for shipping so that I would get it on time and it has been three weeks now and I still have not received my makeup. She transferred me to the VS bank to see if they could raise me limit just for this purchase until they figure out where my makeup is.. well the lady on the other end told me that she could only raise it up $10 and that I would have to talk to the supervisor in advance, so I told her to transfer me to the supervisor. Immediately he started talking over me, not even allowing me to plead my case and explain to him what had happened. (here is where he starts talking about my age, which is 19 years old) &quote; "You're just a 19 year old girl who is getting all pissy that she can't make her purchase today because her credit limit is not as high as she wants it to be. Why don't you go use daddy's credit card and make my job a little easier, have a great night." &endquote. (he hung up on me) EXCUSE ME?! I may be 19 years old but you do not talk to me like that. I have been shopping at your Lucky Brand stores for some great time now and have never been treated with such disrespect. I am truly saddened to now know that the supervisor of the Customer Care # on the back of my card is an inconsiderate and ignorant monster.

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