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Original Comment I am so fed up with Time Warner cable. I experience poor cable and internet service. Had them out to our house on April 29, 2016 because of issues with both services. The tech had to go up in the attic and run new cable lines inside and outside. While in the attic the tech hit a water line and busted it, yes my water lines run through the attic. I have water damage to my ceiling, walls, cabinets, blinds, ceiling fan/light and water stains on my window treatments in the kitchen. Water was all over counter tops, stove, table and floors. Since Time Warner uses subcontractor techs, I am having to go through so many people to get the damages to my home repaired. My concern is there mold now growing in my attic and if I get sick from this, since I have allergies to mold are they going to pay my medical bills. It's been over a week and still waiting to get the work done. Insurance adjust told me that we would have to find a contractor to do the work. Now this just seem right. I am loosing patience with all of them. Feel like I am just getting the run around. This needs to be fixed soon or I will be forced to take legal action. I have contacted Time Warner with each issue with cable and internet and had them adjust my bill for loss of service and that was done. If the subcontractors insurance isn't going to get this fixed then Time Warner needs to step up and cover the damages. I would never recommend TWC to anyone.

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