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Original Comment hello, im not sure if i am sending this to the proper people but here it goes. we purchased a 30 inch wall oven from a sears in auburn massachusetts about a year and a half ago, after using the appliance for about 3 months we noticed that the coating in the oven was chipping and flaking on the inside, so we called sears and they came out and replaced the entire cavity of the oven, mife performed a self clean on this unit aprox.3 months after the first problem with this oven, again we had service and repair out to my home to fix , mind you we went 3 weeks without a oven this time, when the repair tech came out he told us that this problem would continue everytime we self clean our appliance due to some reset button on the appliance , well it has happened again and we told sears that we dont want this unit to be fixed again , we would rather have the oven replaced, they are refusing to replace this oven that has been repaired 4 times now , let alone being without an oven for a total of 33 days, while waiting to be repaired.i have had theses repair guys damage my cabinetry while removing the appliance several time now. i am reaching out to you to see if there is any recalls on this unit or if you have any suggestions seeing that we are getting no where with sears.i purchased your product ,because i am a appliance installer, and havent seen many problems with your products, i usually recommend your products to alot of my customers, and for the record my company probably performs 6000 installs a year in the state of massachusetts.unfortunatly the way that this is going with my 3800.00 dollar walloven im not to sure i want to recommend your product any more.my model number for my oven is EW30EW65GB6 serial# NF02825643

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