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Ordered flowers to arrive today at funeral home. Received a email well after the arrival time indicated. Flowers Not available to deliver. What the hell! I am at home removing from surgery and cannot attend the funeral. I ordered the flowers because I cannot attend !!!!!! This was extremely important to me. I ordered thru FTD because I felt confident in their reputation. What a failure!!!! I am so upset. Then the representative asked if I wanted the arrangement delivered in 3 days. Are you kidding me!!! How inappropriate was that remark. Bad service' that puts it mildly.


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