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I have had Onstar since 2008 as another subscriber and since April I have had nothing but problems. My service is disrupted when I need navigation the most and takes hours of my time trying to resolve. I was told not to call back anymore they would can when it was fixed !!! Today an advisor called and asked if it was fixed, I told him no one had called to tell me they had worked on itand I haven't tried it. Also the tech support people don't comprehend English but speak well. Give me a break, before this started my husband and I would not do without Onstar, now my smartphone can navigate me just fine. Thanks for leaving me stuck in a unfamiliar city trying to take my husband to the hospital while explaining several times what happened to my service. By the way, they told me to push the red emergency button and it took forever for someone to answer and she said she couldn't figure out why because they weren't busy.


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