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Original Comment I had reserved a car from Enterprise rental car on March 31, 2013 at 16:30, to April 1 13:30pm. I reserved this car for a total of $39.00. However, when I arrive Enterprise had run out of cars. The Thrifty car rental booth had no business and the Thrifty Car Representative informed me very politely that he could make me a real good deal thru my ARRP membership. I asked the Thrifty Car Rep what would be the total charge for renting a car from March 31, 1700hrs to April 1, 23:00 hours. He informed me that he could rent me a car for $34.00, for those hours. He then asked if I wanted car insurance. I told him I was covered. He then informed me of the benefits of the car insurance and advised the insurance stating that my credit Card and insurance would not be sufficient if anything happened. The Thrifty Car Rep then informed me that he could make me a real good deal. That he could rent me the car for the indicated time and could include the a Thrifty car insurance for a total of $59.98 complete. I asked the Rep, is this the complete total cost for the total time, since I will not be returning the car until 13:30pm? The Thrifty Rep indicated that it was. I then said okay. And he wrote up the agreement that stated $59.98. Before signing, I asked again would this be the complete and total cost, I stated the check-out time March 1, 17:00hrs to the check in time April 1, 23:00. The Thrifty Rep again very nicely said yes. I said so this would be my complete and total cost? The answer again was yes. The rental car receipt says $59.98. When I checked the car in I was given a bill for $118.81. <br /> Now I have a bill for $118.81. I NEVER WOULD HAVE RENTED A CAR FOR THAT PRICE WHEN I ONLY NEEDED THE CAR FOR A FEW HOURS. I called the local Thrifty Manager and the conversation started off good and went down hill from there. The local Manager kept bringing up a rock chip in the windshield and kept explaining to me how much it will cost to repair the windshield. This is a small rock chip that was already there. I explained the situation very politely and she at first said she would try to address it the next day. Then she regressed and said there was nothing she could do. When I further tried to explain my point she then started to get very abrupt and defensive. I explained that Thrifty should not quote a person a price for time A to time B, write the total cost on the rental agreement and then double the cost when the car is turned in an hour earlier then agreed upon. I feel I was scammed. I also did not appreciate being threatened about a small windshield rock chip that I did not cause. Especially, when I had their car rental insurance that I was talked into. I have never ever had this kind of experience with a car rental before. I would think twice before using Thrifty, read the fine print and do not trust what yu are told by the car rental agency.

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