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Original Comment This is the second time trying to sent you my problem. I was just about to send my comments and your program throw me out. So I will try again. My Dr. Varghese ordered a nebulizer for me and the drug Albuterol Sulfate to use in it. I am allergic to all sulfa drugs. It took a month and a half for me to turn in to a human red rash because of the sulfar in the albuterol sulfate. My Doctor then sent a script for Xopenex to Walgreens for me. I was told by Walgreens I needed preauthorization for this drug. So I call Dr. Varghese's office and requested them to get company Express Scripts. I have been calling your phone number since the last week of June. It is now the 5th of Aug. Tonight a supervisor finally told me the only way I could get your company to cover the drug Xopenex was to go through the appeal process. This was news to me. Why wasn't I told the first time I call that this drug was not covered and I needed to appeal to hope to get it. Since Dec. my wife and I have had nothing but trouble getting our scripts refilled. It has taken us anywhere from 20 minutes to four hours to get our scripts refilled. You have a bunch of incomponent employees working for you. I was also told the only way for me to get Xopenex was to pay for it out of my own pocket. What the hell am I paying for insurane if I can't get the drugs I need to live?

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