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2002 Suzuki Vitara called concerning the rust issue on the frame and you had no info on my address or previous address I supplied them to you and Bingo now your telling me that you contracted a company to inform me in 2009 that inferior steel was used in the front cross-over frame and I was sent a letter telling me because the campaign to the customers of expired there is zip you can do about it. This unacceptable customer service Suzuki USA flat out lied to me. The least you could do is pick up the labor this should have been a recall considering the extreme safety issues


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