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Original Comment My complaint is: I feel I wasn't treated with good customer service, regarding a stove delivery! Sunday, 09/15/2013, I was shopping at the Kmart, Roosevelt in Forest Park. I purchased a stove. The day of delivery I waited, it was never delivered. I contacted the delivery company, and they said the stove was not in storage. mornng . Which I was told the day of purchase that it was a stove in stock. So then I contacted Kmart asked to speak to the manager, never talked to the because he steped out. So I spoke with the assitant which I forgot his name, but the manager's name is Jason. After talking to Jason's Assitant there was no resolution. I asked a refund and he said it was a process. So I have receipt as proof of purchase and no stove. I've filed a claim thru the credit card dept. to ensure that I get a my total refund. When I spent my money with Kmart it wasnt a process that they had to wait. I feel it should have been reciprocated, only for the one reason they had no reciept my stove was delivered. It I had been outside of cook county this would have been handled differently!

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