Digital River Corporate Office

Digital River corporate office headquarters location, phone number, address and feedback

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Corporate Office Address:
Digital River, Inc.
9625 W. 76th Street
Suite 150
Eden Prairie, MN 55344
United States
Phone: 952-253-1234
Fax: 952-253-8497

Digital River Corporate Office Comments

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May

Posted by nate

5/2/13 7:38PM

i have purchased a software for over 1,000 dollars from digital river. after learning it didnt function and being promised a 30 day no questions asked refund i have been ignored via email. so now i look for the quarterly reports page and at the bottom is numbers to their vice president and their media relations along with email adresses. hopefully they will issue my refund promptly......be creative guys people cant hide these days and dont buy anything from them.maybe ill call my buddy in fox news studio

Mar

Posted by jweaw

3/28/13 9:07AM

I ordered a special promotion for PDF+Scann suite 2013 for $139.95 which also offered a coupon to enable me to purchase Microsoft Office professional 2013 for $9.95. However when trying to order the Office professional I am told by Microsoft support that I have to be employed by a company and use that company's email address to take advantage of the offer. Nobody and Nuance or Digital River seems to be aware of this provision and it's not mentioned in their email ad. To me this is fraudulent. I am attempting to cancel the entire order. I hope that goes through. I don't want to have to take any legal action if I can avoid it.

Dec

Posted by [email protected]

12/27/12 3:57PM

The fact that you request your commenters to "Please avoid using profanity." indicates to me that a lot of them have felt the same level of frustration which I have been going through in the past few days. Your company does not provide a contact telephone number to talk to someone at your corporate offices in Minnesota. Instead, we are sent halfway around the world to talk to Yimi or Lily or R.J. somewhere in the Philipines...None of these people seem to have the authority to effect any refunds or substantive assistance. I deal with mail-order companies all the time, ranging from L.L.Beans to Walmart to lawn equipment companies to Match.com, etc...All of them provide a very good Customer Service department. One short phone call and it's problem solved. On the other hand, your failure to provide a human voice in Eden Prairie makes your customers feel that you're running some sort of scam and ripping people off. I know that's the impression I have of your company. I have a very small problem, which could be solved in a few minutes of conversation with a Customer Service person, and my inability to talk to someone in Eden Prairie who actually has a clue has evoked within me a great deal of anger with DRI...I want a refund of $9.95 from you which was not authorized to be charged to my Debit Card...and then I want DRI to forever after leave me alone...

Digital River Corporate Office

Digital River corporate office headquarters location, phone number, address and feedback

Digital River Corporate Office Comments

May

Posted by nate

Mar

Posted by jweaw

Dec

Posted by [email protected]

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