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why 21 century doesn't have any main office for customer so if they have any complain they can go directly in person. like state farm and other insurance they do have main office in order for us to go directly if we have a complain. so i though of that and i believe that 21 century just want to steal our money why because we can go directly and complain in person we have to do it by phone but all times by phone the customer service sucks why because they repeat themselve over and over and never tell you the reason


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