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Original Comment I purchased a Hyundai Sonata a year ago, although it's a 2011. I had been told good things about the vehicle so I decided to take a chance. Recently the switch to start the car hasn't worked properly, which has left me stranded a few times. Initially when this occurred, I took it to the dealer and they said there was no problem to fix. The day after I took it home, I was out and got stranded again! I was livid. I took it back and now they are saying it's the battery. However, just before I took it to them, I stopped by autozone and had the battery checked. They didn't try to sell me a battery so now I was upset about the fact that the dealership is saying I need to purchase a battery from them. They are such liars. I checked the multipoint inspection paper they filled out from my first visit and they'd written that the battery was not a problem. So, why is it that a week later they're trying to sell me one. I had them do an alignment on that first visit. However, as I drove the car, it continued to veer to the left. On this second visit, they're saying it's because the tires need to be rotated. Again, why didn't they discover that a week ago? I'm so disgusted and disappointed. And I'd planned to upgrade, but... this has become a nightmare. The paint on the steering wheel had started peeling so I asked them about that. They asked me if I use hand sanitizer because that could potentially be the problem. The also said it could be a cleaner that had been used on it. Well, I'd only had it cleaned by auto bell car wash so... I venture to say, they're rationale was probably another in what has become a long string of lies. I had an online chat with a customer service provider last night but no one has contacted me since then. I was told I'd be contacted during regular business hours, which is fine, but in the meantime, the dealership is asking me what I want them to do. Calling the corporate headquarters number as soon as I can this morning. They're 3 hrs behind because of the time zone. I hope someone, anyone, can help me resolve this problem. I want the dealership to solve the problem, not force me to pay for a possible SYMPTOM of the problem. If I get resolution, I'll be sure to post that also.

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