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Original Comment My name is Stephanie. I have recently (about a month ago) rented a vehicle from Dollar Rent a Car in which the car has been stolen and said to have 'never been returned'. Since the very fist call I have been compliant and asking major questions regarding to the stolen vehicle asking how I should go about this particular situation. After a few days of no assistance through Dollar Car Rental management or the airport police, I was informed that Dollar Rental Car has made their own report to the police of a stolen vehicle. It seemed to only take a day later for them to take large amounts of cash out off of my card with NO indication of when or how the car was returned. This left me highly suspicious of the company and its lack of service; giving me the assumption that someone inside the company has purposely taken the returned vehicle for their own 'personal' use leaving me with all of the expenses for the time that the vehicle has been missing. All in all, they have yet to give me any valuable or important information regarding to the fees that have been held against me. It has been horrible service and would like a huge explanation for why this legal charge has been brought against me. Please contact me as soon as you have received this Thank you!

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