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Unfortunately<br /> After 25 years of shopping at Nordstrom and great customer service from many of their stores I feel the vibe and the novelty is changing for a while now. I had a defective expensive handbag that Topanga CA store refused to resolve without me having to spend more money to fix it through them. The region manager also supported the treatment I received without even asking me one question and did not respond to my very upset email. And that's that I suppose


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