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Original Comment I called in on 12/29/15 in regards with help to get my sound bar to work. First of all I had to wait over 5 mins just for the intaker. Then the intaker of the call was slow, and I had to repeat my information twice to her, including my email address, which was more then annoying. Then she gave me a ticket number and said she was transferring me to the tech department. After waiting another 5 mins I realized I was not transferred to the tech number, I was still on the same call in number to start a ticket number (what I just had previously done). When another intaker answered I explained to her that I was supposed to be transferred to a Sound Bar Technician. When she transferred me I then get a nasty lady named Veronica. Very disrespectful, speaking to me in a condescending manner, and repeated my name several times when asking her a question as if I was a child. Completely unprofessional. These people should not be working with the customers buying products, they should be in the factory making the equipment, not dealing with the public. Will never buy from Vizio again.

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