Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I will never order an item from your online store again. I placed an order over three weeks ago and never received a confirmation e-mail. On the day I placed the order I accidentally typed in the incorrect e-mail address I called back to speak to a rep to correct the address to and was told the system should not have accepted the .xom extension when I placed the order but that he would correct it in the system and send my confirmation...that was over 3 weeks ago. I never received the confirmation e-mail and the money ($24.95) has since then been debited from my account. I've sent a total of 5 e-mail; been on hold with your customer service for over 44 minutes and never received a reply as to when I can expect the order. Since I didn't receive assistance from ProForm I purchased the item for $29.90 from Amazon. I would like a full refund and will be writing headquarters in hopes of receive the proper customer service. This is by far the worst online experience I've had. <br /> <br /> Kind regards,<br /> <br /> Fay Gunn

Feedback

Your Name

Your Email

Verification