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Original Comment I am about to cancel my land line through Windstream as they can not seem to fix the line. The line has been dead since May 30th, at which time I reported the problem. I was told that they have been unable to fix the line because the line is in a box in my neighbor's, behind our house's, back yard, and that the gate is locked in their yard. I am paying for the line; now why is my line in another person's yard? This is my problem why? Anyway, I have reported the problem 3 X. Now my husband's fax line is out and of course the same scenario exists. We have one Windstream Line left and that is my husbands office phone and when that goes out it costs us money. I have never seen such terrible service. I was told last week that the local Area Manager in Sugar Land would call me at my work to discuss this. I have heard nothing from anyone. What is a person to do?

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