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Had a Terrible experience at the Nashville Airport. A victim of aggressive sales tactics and down right dishonesty. As a result, overcharged by $240.00. Contacted the customer service dept by email. They responded "Too bad, you signed for it." Well, we signed for it because we were told our signature was required to get the car. Not that we were buying additional insurance. I have never experience such dishonesty in an employee. Checked online, and MANY reviewers are complaining about the SAME employee. The company has been unresponsive to our complaints.


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