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Original Comment I canceled my membership with Match.com on Feb 1,2018 I submitted the answers to your little survary asking why I'm leaving. On Feb 10th I received a noticed stating I had a charge from Match.com applied on Feb 7th. I emailed the customer service, and I re-canceled the service.<br /> <br /> I called Match.com on 2/12 at 8:30 am spoke with Manuel which sound like a female but has a male name. He/She looked at my account and said that the first cancelation didn't take that why I was being charge. He/She also stated that they noticed that I hadn't used the account since the Feb 1st. Which I informed them that no I hadn't because I canceled it on Feb 1st, why would I use it after I canceled it. I informed them that I sent an email on that date and later confirming that this was canceled and I could provide my forward copy on the date and they he/she said they could not take that. and that they didn't have any email from me.<br /> <br /> I want my refund. you service removed $49.00 from me after I canacled my service and looking on the website I'm not the only person who have done this too. seems like fraud to me.

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