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Original Comment They are a bunch of CROOKS !! I bought a phone on their website and had to return it, no info in box on returns so called to get RMA # and address, returned it and they received it 3-28, no refund yet because they say it was fulfilled by Quality One wireless and that I sent it to the wrong address (THAT THEY GAVE ME??)Have called them more than 8 times and have spoke to many "managers" and get a a different story each time..Just got off the phone with what he said was the highest manager there and that he couldn't return the phone back to me or send it on to the fulfillment company as nop way to make a ticket???? I had spoke with the return dept. before and they said the phone would be refurbished then sold (STOLEN MERCHANDISE)now this last guy Jed# 511205 said that they would more than likely throw it away ??? If ANYBODY knows how to get in touch with the government dept. that pays them to give this service I would appreciate it !!!!

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