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Original Comment Returned calvin klein shoes (too big) to your whse with receipt for $ 37.70 credit. Instore purchase was from 900 miles away, so you sent fedex mailer. Fedex supplied signed proof by you of delivery on 3/13. This has been a tedious process with no resolution. I further sent you a letter on 6/5 to: cust. retns, 4314 E 5th Ave., Columbus with NO RESPONSE. YOU HAVE MY SHOES and I DESERVE THE REFUND! I first contacted DSW on 2/18 after surgery recovery & this has been going on too long--many emails showing no understanding or acknowledgement that you have them and owe me. Presently on hold again with your 866 line. She said issue is stuck with your AUDIT DEPT. I am a CPA & willing to go the 9 yards to get my $$ back. CAN YOU HELP FOR REAL?? It's item #191712486203-50%-$5 coupon plus sales tax of 2.71=$ 37.70

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