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Original Comment I am appalled my how rude your two managers in your bay shore store were. I can see why it's closing. Amid Covid I attempted several times to return an item. This store was closed even before it was ordered to. I held on to return receipt I had from Macy's which is right across the way to prove I had made the attempt. I even returned after stores opened and I could see bars across the doors. Upon an attempt I reached out to a woman in parking lot who told me only open Thursday-Sunday. I go to store and now a big sign on building that store is closing. After spending a half hour browsing I come upon this little sign that says previous purchases cannot be returned. I asked for manager who did nothing but tell me how I should have called. I explained I attempted return but your doors were closed for no apparent reason. Step in an even riuder manager who won't even listen and keeps repeating over me that she is not taking it back. You should be ashamed to have these people represent you. I have been a long time shopper of that store to the point where I recognize your salespeople in public. Now I have an item I do not need and feel totally humiliated by the way I was treated. Not sure if I will return to being a L&T shopper and I hope both of those woman lose their jobs.

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