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Original Comment I am writing about the only Food Lion in Strasburg Va.. I have been shopping there for almost 16yrs now and never have I been humiliated by a Manager before until the other day. I have a small 6 lb Yorkie that I've had for 2yrs now and take him almost everywhere I go. I keep him in his carrier case and he is always quiet. I've been taking him with me for 2yrs now when I shop at Food Lion. In these 2yrs I have been around the Managers and nothing has ever been said to me. A few days ago I go to do my shopping and I see 1 of the Male Managers while shopping and he even helped me to get something off the shelf, so I thanked him. the same Manager about 10min later said in a very loud voice MAM-MAM YOU ARE NOT ALOUD TO HAVE A DOG IN THE CART I DON'T CARE IF ITS A SERVICE DOG, THEY CANT BE IN THE CART ITS AGAINST OUR RULES!! Well it is around 5 in the evening and more people shopping at that time. Like I said the dog is in his carrier case on the upper part of the cart. I was surprised and embarrassed of the loud and rude tone he used and so disrespectful to me as a costumer. For a Manager to treat a costumer in front of other costumers in this way is very unprofessional. This Manager does not have the Management skills needed and is not a people person. A good Manager would have taken me off to the side and explain to me what the policy was and that would have been fine but he caused a seen in front of everyone. not only did he do that but when I proceeded on with the carrier case in hand I went down a few isles and could hear in a loud voice this Manager talking about me to someone saying "yeah and I told her she had to take that dog out of the cart." Needless to say I did not finish my shopping. I hope they will train these Managers on how to treat their costumers.

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