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Original Comment I am extremely disappointed with Wayfair in the way they handle their orders. My sister ordered me 2 nightstands on December 3 to be delivered by December 12... did not happen.... next deliveries promised on 12/22, 1/1/21 also did not occur... every time cs reps stated a variety of excuses: problem with trucking, company problems with warehouse, sold out but no there are still 36 left etc .... but nothing was resolved. There was no follow up unless I called to complain and then go thru all this again. My sister cancelled her order and I reordered the same nightstands as I was told do to rectify this problem. Well, needless to say the same thing happened to my order... was to have been delivered between 1/20-1/25... did not happen. Contacted cs Who stated he would contact warehouse about hold up and I would hear within 48 hours. Again,following the history.....no response, so I called again and again was told that there was no indication of a request to warehouse and to give another try to the warehouse.... today is the end of that time frame and as usual when I contacted your company no one was able to give me a satisfactory answer:::: How long should someone have to wait .??? So I cancelled the order.... For all my endurance in this exercise of dealing with this order I will receive a 10% coupon even though in the previous order was discounted 20% for my troubles... when questioned the cs responded that 10% is the only discount( first time buyer) that I can receive according to her supervisor:::: is this fair:

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