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Original Comment Please run and buy from their competitors. I placed an order in February and to date (4/6/21) I have not received my order. I was told there was a mistake at their "new" NJ shipping facility and my equipment was sitting there unassigned. Once it was FINALLY assigned, I was rescheduled 3 times by their carrier named Select Express (who by the way has horrible ratings). I asked to talk to a supervisor at ProForm on several occasions without success. I asked for the Corporate Office to write a letter and no one could provide me an address to them either. I'm still waiting for a supervisor to call back, and I'm still waiting for the product that I've paid well over $2,ooo for. Please do yourself a favor and go elsewhere. Customer service, delivery and everything in between has been the worse service ever. I can't imagine the hoops I would have to go through just to get service (if ever needed). I'll rather spend my hard earned money on a company that truly cares about their customers.

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