Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment i reserved a car for my husband to pickup in phoenix, arizona on the 21st of June for 464.00. when he picked it up he told them no insurance or road side service as we have both including triple AAA. he had not slept all night. signed the contract. when i looked at our charge acct. we were billed over 1100 dollars. they had added 86 dollars a day for roadside service which my husband had already declined also the insurance was declined. When calling thrifty i was told the only way to correct their mistake i was told he had to drive back to thrifty in phoenix and sign a new contract which was a 3 hr. drive back to the airport and 3 hr. drive back to families home. signed new contract but extra 86 dollars a day charged for 2 days even though they added it. ASKED TO SPEAK TO SUPERVISOR AND TOLD NOT AVAIABLE. Asked for corporates number and was told they had no corporate office. 3 DAYS LATER AND NOW 2 CHARGES FOR RENTAL CARS . 1st charge still not removed. Found corporates number on website and it was disconnected. Called another number and it said it was closed as was after 7pm which it was only 4pm. confIrmation number J788021804.Still waiting tor credit on my charge card. WE WILL NEVER USE THRIFTY CAR RENTAL AGAIN.

Feedback

Your Name

Your Email

Verification